Lightspeed Commerce
700 St-Antoine Est, Suite 300,
Montreal, H2Y 1A6, QC,
Canada
Montreal, H2Y 1A6, QC,
Canada
1 514-907-1801
Professional Services
Lightspeed Commerce Technographics
Lightspeed Commerce Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lightspeed Commerce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Lightspeed Commerce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lightspeed Commerce has purchased the following applications: Coupa Expense for Expense Management in 2017, Greenhouse ATS for Applicant Tracking System in 2016, Lightspeed POS for Point Of Sale in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lightspeed Commerce is running and its propensity to invest more and deepen its relationship with Coupa Software , Stripe , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lightspeed Commerce revenues, which have grown to $1.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lightspeed Commerce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lightspeed Commerce Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Expense | Expense Management | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Lightspeed Commerce implemented Coupa Expense as its Expense Management solution. The Coupa Expense deployment is ongoing and centered on integrating recent acquisitions while establishing multi-country accounts payable compliance for global point of sale operations. Isabelle Thooris, Corporate Controller at Lightspeed, states that Coupa is essential for Sarbanes-Oxley compliance and that without Coupa the company would require a 50-person accounts payable team. Lightspeed is using Coupa Expense to standardize controls across jurisdictions and to centralize approval workflows and delegation rules.
Coupa Expense was configured to leverage automated approval and delegation features, expense report processing, and compliance controls typical of Expense Management implementations. The deployment emphasis was on approval orchestration and delegation logic to manage compliance wherever and whenever it applies to POS operations worldwide. Lightspeed used platform training early in the program to set expectations and limit rework during configuration.
Lightspeed partnered with Canadian advisory firm Acquis to streamline integration and compliance initiatives, with Karl Ruelokke noted as instrumental during go-live and platform training. The integration scope includes onboarding acquired entities and planning additional system connections, with a defined phase two to connect Coupa Expense to Lightspeed’s HR system for expense reports. Operational coverage spans finance and accounts payable teams supporting POS operations across Lightspeed’s international sites.
Governance changes included early platform training to align stakeholder expectations and embedding Acquis best practices into rollout and support processes, with Acquis providing hands-on assistance during go-live. The program remains iterative, proving value in core AP and compliance processes before expanding integrations to more internal systems. Coupa Expense, Lightspeed Commerce Expense Management, and the Acquis engagement together form the current foundation for ongoing compliance, approval automation, and post-acquisition spend standardization.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Lightspeed Commerce implemented Greenhouse ATS as its Applicant Tracking System. The deployment was embedded on Lightspeed's public careers site to capture external candidate flows and centralize applicant records for Talent Acquisition.
Configuration centered on core Greenhouse ATS modules including job requisition management, candidate pipelines, interview scorecards and structured interview kits, offer management, and reporting. The Greenhouse ATS instance was tailored to enforce hiring stage progression and consistent evaluation workflows across hiring panels, with automated status updates and communication templates configured to support candidate engagement.
Operationally the Greenhouse ATS was integrated with the company website careers pages to surface live job postings and route applications into a single recruiting system. Governance emphasized centralized requisition approvals and role based access controls for recruiters and hiring managers, while training and process standardization concentrated on interview scorecard use and pipeline hygiene to ensure consistent assessment and auditability across Lightspeed's HR and hiring teams.
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Employee Experience | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lightspeed Commerce | Legacy | Lightspeed POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Lightspeed Commerce implemented Lightspeed POS as its customer-facing checkout and commerce engine. Lightspeed POS is deployed as a Point Of Sale solution embedded on the company website, providing the primary online checkout workflow for web storefront transactions and catalog presentation.
The implementation emphasizes core Point Of Sale capabilities including catalog and inventory management, web checkout orchestration, order capture, payment processing interfaces, and point of sale reporting. Lightspeed POS configuration appears focused on storefront catalog synchronization and checkout behavior, with standard POS functional modules used to manage product variants, pricing rules, and transaction recording.
Operationally the deployment is scoped to the e-commerce channel, integrating the website storefront with the Lightspeed POS application to ensure a unified catalog and order flow between online sales and the POS instance. The integration pattern centers on storefront to POS synchronization, online order fulfillment workflows, and centralized product data management to support merchandising and e-commerce operations.
Governance is organized around centralized catalog and checkout configuration, with workflows adjusted to route online orders through Lightspeed POS order processing and reporting. The narrative reflects an implementation that ties Lightspeed Commerce, Lightspeed POS, Point Of Sale, and e-commerce business functions into a single operational surface for online transaction handling.
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Point Of Sale | ERP Services and Operations |
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2020 | 2020 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AI infrastructure | AI Development |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2015 | 2015 |
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Caller ID | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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API Management | PaaS |
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2020 | 2020 |
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API Management | PaaS |
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2023 | 2023 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lightspeed Commerce
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lightspeed Commerce Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lightspeed Commerce Technographics
Lightspeed Commerce is a Professional Services organization based in Canada,
with around 3000 employees and annual revenues of $1.08 billion.
Lightspeed Commerce operates a diverse technology stack with applications such as
Coupa Expense, Greenhouse ATS and Lightspeed POS,
covering areas like Expense Management, Applicant Tracking System and Point Of Sale.
Lightspeed Commerce has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Greenhouse and Lightspeed Commerce.
Lightspeed Commerce recently adopted applications including
Revelance AI in 2025, Intercom Fin ChatBot in 2023 and 6sense Account Engagement Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lightspeed Commerce’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lightspeed Commerce’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lightspeed Commerce technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.