Reinbeck, 50669, IA,
United States
Lincoln Savings Bank Technographics
Lincoln Savings Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lincoln Savings Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 390 Lincoln Savings Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lincoln Savings Bank has purchased the following applications: Fiserv DNA Bank Platform for Core Banking in 2017, Algolia Search for Application, Web and Enterprise Search in 2020, Five9 Cloud for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lincoln Savings Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Q2 Software , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lincoln Savings Bank revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lincoln Savings Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lincoln Savings Bank Tech Stack and Enterprise Applications
Lincoln Savings Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Lincoln Savings Bank deployed Fiserv DNA Bank Platform to consolidate core transaction processing and lending operations. Lincoln Savings Bank implemented Fiserv DNA Bank Platform for Core Banking to support branch transactions, commercial lending workflows and loan servicing across its retail and commercial operations.
The Fiserv DNA Bank Platform implementation focused on core account maintenance, teller and deposit processing, core ledger posting and integrated loan disbursement capabilities. Configuration emphasized loan disbursement entries on signing date, recording of draw requests and payoff processing, and servicing workflows used by commercial loan assistants and operations staff.
Integrations documented in operational notes include loan origination system connectivity to Finastra CreditQuest and Abrigo for application intake and pipeline reporting, and integration with Alogent AccuAccount for digital document storage and file organization. The Fiserv DNA Bank Platform served as the transactional hub, receiving disbursement instructions and creating cashier checks, deposits and wire transfers as part of loan closing and funding activities.
Operational coverage centered on lending, loan processing and branch operations, with workflows that route completed loan packages to Loan Processing and Operations for boarding. System configuration and procedural controls supported pre-funding worksheets, collateral and credit file creation, and ongoing loan servicing tasks performed by commercial lending staff, aligning core banking transaction records with LOS pipelines and document repositories.
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Digital Banking | ERP Services and Operations |
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2017 | 2017 |
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Lincoln Savings Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Lincoln Savings Bank deployed Algolia Search on its public website to provide cloud-hosted search functionality for customer facing content. Algolia Search, classified as Application, Web and Enterprise Search, was implemented to power site search, autocomplete, typo tolerance, and relevance controls across the bank's digital channels.
The implementation centers on Algolia Search indexing and search UI components, with configuration focused on search relevance tuning, query rules, and search analytics instrumentation. Operational ownership is concentrated in the bank's web and digital channel teams, who manage index refresh cadence and relevance adjustments through the Algolia dashboard and site integration. The deployment impacts customer experience, online product discovery, and customer service workflows by centralizing search on the public website, and aligns with standard Application, Web and Enterprise Search functional patterns such as hosted indexing, client side search widgets, and analytics driven relevance configuration.
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Lincoln Savings Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | n/a | 2021 | 2021 |
In 2021, Lincoln Savings Bank implemented Five9 Cloud as its Call Center solution. Five9 Cloud is embedded on the bank's website to deliver cloud hosted call handling and web based contact workflows, providing a browser accessible contact path for retail customers. The deployment leverages Call Center capabilities such as automatic call distribution, IVR style menu orchestration and an agent desktop to manage web routed voice interactions, aligning with standard Call Center operational workflows.
Operationally the Five9 Cloud deployment centralizes inbound customer voice contacts originating from the website into cloud agent queues and supports customer service and contact center operations across the bank. Governance efforts concentrated on configuring routing rules, queue assignments and web callback or click to call flows, aligning telephony routing with existing customer support processes while keeping telephony and agent management within Five9 Cloud.
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Lincoln Savings Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Lincoln Savings Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Lincoln Savings Bank
Apps Being Evaluated by Lincoln Savings Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-20 | Lincoln Savings Bank | Evaluated | Salesforce | Salesforce Financial Services Cloud | CRM, Sales Automation, Sales Engagement | CRM |