Little Hardware
1400 S Mint St,
Charlotte, 28203, NC,
United States
Charlotte, 28203, NC,
United States
1 704-333-3133
Retail
Little Hardware Technographics
Little Hardware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Little Hardware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Little Hardware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Little Hardware has purchased the following applications: Epicor Eagle Retail Accounting Software for ERP Financial in 1994, Epicor Eagle for Retail Management in 1994, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Little Hardware is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Little Hardware revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Little Hardware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Little Hardware Tech Stack and Enterprise Applications
Little Hardware ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle Retail Accounting Software | ERP Financial | ERP | n/a | 1994 | 1994 |
In 1994, Little Hardware implemented Epicor Eagle Retail Accounting Software as an ERP Financial solution across its finance and inventory operations. The deployment established a centralized financial ledger and transaction processing baseline for a 90 employee retail organization in the United States, aligning accounting workflows with retail inventory control and payment processing.
Following the initial 1994 deployment, Little Hardware expanded the Epicor Eagle footprint with Eagle Inventory Planner, Eagle Training on Demand, and Epicor Payment Exchange. Eagle Inventory Planner was applied to formalize inventory planning and purchasing cadence, Epicor Payment Exchange standardized payment acceptance and reconciliation workflows, and Eagle Training on Demand supported staff proficiency and role-based financial and inventory process training.
Operational coverage focused on back-office finance and inventory functions across the retailer, with implementations touching accounts and inventory teams and adjacent operational processes. Governance evolved to incorporate training-driven user enablement and process standardization, aligning transaction handling, inventory replenishment rules, and payment workflows under the Epicor Eagle Retail Accounting Software environment.
Nucleus Research reported a return on investment from Little Hardware’s Epicor investments, citing productivity gains, lower inventory carrying costs, and streamlined payment processing. The implementation narrative links Epicor Eagle Retail Accounting Software and its extensions to measurable operational improvements in finance, inventory, and payment operations as documented by the ROI case study.
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Little Hardware ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 1994 | 1994 |
In 1994, Little Hardware implemented Epicor Eagle in the Retail Management category. The company is a family owned hardware and industrial supplier based in Charlotte, North Carolina, operating with 90 employees and roughly $10 million in revenue, and Epicor Eagle serves as its core retail management application.
Little Hardware expanded its Epicor Eagle footprint with three incremental modules to address training, inventory planning, and payments. In November 2011 the company deployed Epicor Eagle Training On Demand to formalize role based video training and skills evaluations, a single manager configured training agendas in about two hours. In February 2012 Little Hardware implemented Epicor Eagle Inventory Planner after roughly nine hours of training and a phased pilot covering about one third of inventory, and in October 2012 the company provisioned Epicor Payment Exchange which required re encryption of credit card signature pads.
The deployments focused on embedding functional capabilities into Epicor Eagle, including LMS driven role based training, demand variability aware forecasting with multiple models and standard deviation based stocking logic, and consolidated payment processing inside the Epicor environment. Inventory Planner used ERP transaction history to drive forecast and replenishment recommendations, while Payment Exchange consolidated payment data into Epicor Eagle and removed the previous external gateway licensing. Operational coverage centered on department managers and store level purchasing processes, with a single manager leading Planner adoption and documenting results for broader rollout.
Governance and process changes accompanied the technical work, Training On Demand replaced ad hoc manager led onboarding with standardized, individualized training plans and in application proficiency evaluation, reducing management time spent on training. The Inventory Planner rollout used a phased pilot to overcome cultural resistance and demonstrate data driven ordering, enabling managers to shift from intuition based purchasing to system guided replenishment. Payment Exchange consolidated payment processing governance within Epicor Eagle and simplified technology management by removing an external payment gateway.
Outcomes and cost elements are explicitly documented, Epicor Eagle Inventory Planner delivered an annual reduction in inventory carrying costs of $15,000 and contributed to higher gross product margins, Training On Demand increased employee productivity by reducing manager training time, and Payment Exchange streamlined payment processing and eliminated external gateway licensing fees. Nucleus Research recorded an average annual benefit of $47,053, an overall ROI of 7002 percent and a payback period of about one week, with project costs comprising software licensing and subscription, ongoing license maintenance, minimal personnel and consulting fees, and employee training.
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Little Hardware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Little Hardware implemented Microsoft 365 in the Collaboration category, provisioning cloud-native productivity and communication capabilities across its 90-employee retail organization. Microsoft 365 is referenced on the company website, indicating tenant-level services are visible to external channels and used in public-facing contexts. The deployment targeted core business functions including store operations, merchandising, and back-office administration.
The implementation centered on Collaboration capabilities typical of Microsoft 365, including hosted email and calendaring, cloud document libraries and intranet-style content sites, personal file storage for staff, and real-time chat and meeting functionality to support cross-store coordination. Configuration work focused on tenant administration, user provisioning, group-based access controls, role-based permissions, and collaboration governance to manage document sharing and external access. Microsoft 365 provided the underlying collaboration platform connecting retail business functions, while tenant-level controls enforced security and operational policies across the organization.
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Little Hardware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Little Hardware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Little Hardware
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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IT and eCommerce Manager | Manager | IT | |
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President, Operations | CXO | Finance | |
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Chairman, Operations | CXO | Finance | |
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Apps Being Evaluated by Little Hardware Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Little Hardware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Little Hardware digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Little Hardware Technographics
Little Hardware is a Retail organization based in United States,
with around 90 employees and annual revenues of $10.0 million.
Little Hardware operates a diverse technology stack with applications such as
Epicor Eagle Retail Accounting Software, Epicor Eagle and Microsoft 365,
covering areas like ERP Financial, Retail Management and Collaboration.
Little Hardware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor and Microsoft.
Little Hardware recently adopted applications including
Amazon CloudFront in 2019, Intuit Mailchimp in 2018 and Microsoft 365 in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Little Hardware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Little Hardware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Little Hardware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.