Liverpool Victoria United Kingdom
Liverpool Victoria United Kingdom Technographics
Liverpool Victoria United Kingdom Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Liverpool Victoria United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Liverpool Victoria United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Liverpool Victoria United Kingdom has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2012, Zellis ResourceLink for Payroll in 2015, Guidewire Canvas for Insurance Claims Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Liverpool Victoria United Kingdom is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Liverpool Victoria United Kingdom revenues, which have grown to $2.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liverpool Victoria United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Liverpool Victoria United Kingdom Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Liverpool Victoria United Kingdom implemented Oracle e-Business Suite Accounts Payable as an AP Automation solution to centralize accounts payable processing within its Oracle Financials R12 landscape. Oracle e-Business Suite Accounts Payable was provisioned alongside GL and AR R12 modules, aligning the application with core Oracle technologies such as Forms, Reports and PL/SQL used by LV's technical teams.
The implementation focused on standard AP Automation capabilities, including electronic invoice capture and processing workflows, supplier master consolidation, payment scheduling and posting into the general ledger. Configuration work occurred within an R12 instance that coexisted with GL and AR modules, and the technical stack referenced Oracle Core technologies from prior 11i deployments for custom Forms and Reports development.
The program operated inside the Life and Protection division and was delivered using an agile approach, with a development manager and a team of 20 plus developers and technicians responsible for delivery and ongoing support. A named scrum-master led sprint delivery that coordinated application configuration, PL/SQL development and test cycles, and ensured transactional reconciliations tied to in-house policy administration data when required.
The project record documents the decommissioning of a 20-year-old Fujitsu Mainframe and the move of premium collection workstreams onto an R12 instance of Oracle Financials Accounts Receivable, while AP activity was consolidated on Oracle e-Business Suite Accounts Payable. Governance included team-based scrum oversight and line management for the development group, with operational coverage concentrated on finance and accounting functions across LV's Life/Protection business.
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis ResourceLink | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, Liverpool Victoria United Kingdom implemented Zellis ResourceLink for Payroll to centralize and operationalize payroll processing within its HR and payroll function. The engagement was delivered through NGA as the HR and Payroll Solutions provider and included hands-on project management, configured payroll runs and live payroll troubleshooting during the program.
The Zellis ResourceLink deployment concentrated on core Payroll capabilities, including pay run processing, employee payroll data management, statutory compliance workflows and payroll scheduling, with configuration and testing conducted by technical consultants and payroll specialists. Implementation workstreams emphasized controlled payroll cycles, role based access controls and procedural documentation aligned to payroll operational requirements.
Operational coverage extended across payroll, HR and finance stakeholders, with coordinated activity between technical consultants, business and back office support, and direct client stakeholder management. Knowledge transfer and training were executed as part of the rollout, with logistics, venue and participant coordination handled alongside system cutover and BAU handover planning.
Governance and rollout management reflected the project management responsibilities documented between September 2014 and July 2017, using project plans, performance reports, activity trackers and risk and issues logs, plus resource allocation and budget oversight. The implementation emphasized structured BAU handovers and dispute mediation with credit controllers to stabilize post go live payroll operations under NGA operated service delivery.
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Liverpool Victoria United Kingdom deployed Guidewire Canvas as a strategic front-end within its Insurance Claims Management environment. Guidewire Canvas was implemented to unify claims user interfaces and streamline claims intake and adjudication workflows alongside LV=’s broader Guidewire InsurancePlatform program.
The implementation focused on configuring Guidewire Canvas screens and case orchestration to support claim lifecycle management, configurable business rules, and task-driven user journeys for claims handlers and contact center staff. Guidewire Canvas was instrumented to surface claim context, document attachments, and action queues, enabling policy servicing and claims adjudication workflows consistent with Insurance Claims Management functional patterns.
Guidewire Canvas was integrated with LV=’s existing Guidewire ClaimCenter and with Guidewire DataHub, and it was deployed to interoperate with the new PolicyCenter and BillingCenter modules implemented as part of the broader program. The deployment extended the insurer’s established ClaimCenter relationship, and tied front-office claims handling to underwriting, billing, rating, and customer fulfillment streams to reduce handoffs and improve case visibility across systems.
Governance and rollout emphasized business user training and customer journey redesign, with LV= training employees to handle more customer interactions and reducing call transfers. The program completed within the two and a half year transformation timeline reported by the company, and operational coverage targeted frontline claims teams and call center operations in the United Kingdom.
Reported outcomes included simplified transactional processes, the ability to launch new products on the Guidewire platform, improved customer satisfaction, and improved call center efficiency through redesigned workflows and integrated rating and customer fulfillment capabilities. These outcomes were described by LV= as direct benefits of embedding Guidewire Canvas into their Insurance Claims Management stack.
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Insurance Claims Management | ERP Services and Operations |
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2017 | 2017 |
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Insurance Claims Management | ERP Services and Operations |
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2017 | 2017 |
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Insurance ERP | ERP Services and Operations |
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2006 | 2007 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2009 | 2009 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2016 |
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Call Center | CRM |
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2016 | 2016 |
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Call Center | CRM |
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2016 | 2016 |
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CRM | CRM |
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2022 | 2022 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2011 | 2011 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Threat Modeling, Security Information and Event Management (SIEM), Vulnerability Management | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Liverpool Victoria United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Liverpool Victoria United Kingdom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Liverpool Victoria United Kingdom Technographics
Liverpool Victoria United Kingdom is a Insurance organization based in United Kingdom,
with around 3000 employees and annual revenues of $2.13 billion.
Liverpool Victoria United Kingdom operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Zellis ResourceLink and Guidewire Canvas,
covering areas like AP Automation, Payroll and Insurance Claims Management.
Liverpool Victoria United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zellis and Guidewire.
Liverpool Victoria United Kingdom recently adopted applications including
DocuSign eSignature in 2022, Microsoft Dynamics CRM in 2022 and Cymulate Exposure Management Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Liverpool Victoria United Kingdom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Liverpool Victoria United Kingdom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Liverpool Victoria United Kingdom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.