San Francisco, 94103, CA,
United States
LiveWire Electrical Supply Technographics
LiveWire Electrical Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LiveWire Electrical Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 LiveWire Electrical Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LiveWire Electrical Supply has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Oracle NetSuite Commerce for eCommerce in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LiveWire Electrical Supply is running and its propensity to invest more and deepen its relationship with Tawk.to , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LiveWire Electrical Supply revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LiveWire Electrical Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LiveWire Electrical Supply Tech Stack and Enterprise Applications
LiveWire Electrical Supply AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, LiveWire Electrical Supply implemented Tawk.to on their website. Tawk.to is deployed as a Chatbots and Conversational AI application to handle customer service and online sales inquiries through an embedded website chat widget. The LiveWire Electrical Supply Tawk.to Chatbots and Conversational AI deployment makes real-time messaging the primary digital customer touchpoint and aligns the application with front‑end customer engagement workflows. The implementation leverages standard conversational capabilities such as live chat, visitor presence monitoring, and templated responses consistent with the Chatbots and Conversational AI category.
Deployment is browser-centric, embedding the Tawk.to widget across public site pages and routing conversations to a cloud-hosted administrative console accessed by LiveWire staff. Functional modules implemented include live chat session handling, canned reply configuration, and visitor session tracking, configured to support sales and support workflows around online ordering and product inquiries. Governance and operational ownership are retained internally by LiveWire staff who manage agent availability, response templates, and basic chat routing to ensure consistent handling of customer inquiries. The operational scope is focused on the company website as the primary site for customer engagement using Tawk.to.
|
LiveWire Electrical Supply Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, LiveWire Electrical Supply implemented Google Workspace (Formerly Google G-Suite) as a cloud-hosted Collaboration platform to centralize email, document collaboration, and scheduling for the 20-person retail organization. LiveWire Electrical Supply uses Google Workspace (Formerly Google G-Suite) in the Collaboration category to support core business communication and productivity functions, and the vendor footprint is surfaced on the company website for customer contact routing and staff communications.
The implementation aligns with standard Google Workspace functional modules, including Gmail for corporate email, Google Drive for file storage, Google Calendar for scheduling, and Docs and Sheets for collaborative document workflows. Configuration details are consistent with a small business deployment, including domain-level mail routing and site-level contact form routing into Google Workspace mailboxes, centralized admin account management for user provisioning, and basic access and policy controls that govern sales, purchasing and operations user groups.
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LiveWire Electrical Supply eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2008 | 2008 |
In 2008, LiveWire Electrical Supply implemented Oracle NetSuite Commerce to establish a cloud-hosted eCommerce storefront for its retail operations. Oracle NetSuite Commerce was configured to manage the product catalog, pricing tiers, customer accounts, shopping cart and checkout workflows, and order management, aligning core online selling functionality with a 20 person organizational structure.
Deployment leveraged Oracle NetSuite Commerce cloud hosting with administrative roles assigned to merchandising, sales, and customer service teams. Governance and process configuration emphasized catalog change controls, order processing workflows, and pricing approval gates, positioning Oracle NetSuite Commerce as the primary channel connecting online merchandising, sales operations, and order fulfillment functions.
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LiveWire Electrical Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
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IT Decision Makers and Key Stakeholders at LiveWire Electrical Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CTO | CXO | Finance | ||||
| Founder and CEO | CXO | Finance | ||||
| Sales Operations | Manager | Sales |
Apps Being Evaluated by LiveWire Electrical Supply Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||