London, EC2V 7HN,
United Kingdom
Lloyds Banking Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lloyds Banking Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 61228 Lloyds Banking Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lloyds Banking Group has purchased the following applications: Onguard Credit Management for AR Automation in 2018, Temenos T24 for Core Banking in 2012, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lloyds Banking Group is running and its propensity to invest more and deepen its relationship with Visma , Satago , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lloyds Banking Group revenues, which have grown to $25.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lloyds Banking Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visma | Legacy | Onguard Credit Management | AR Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Lloyds Banking Group implemented Onguard Credit Management to support order-to-cash and credit-management capabilities within its finance organization in the United Kingdom. The deployment is categorized under AR Automation and targeted receivables management and credit control workflows for corporate finance.
The implementation focused on the Onguard Credit Management module set, leveraging credit decisioning and credit limit administration alongside receivables orchestration functions typical of order-to-cash suites. Configuration emphasized policy-driven workflows and automated event triggers to drive collections activity and credit-controller tasking, aligning system behavior with corporate credit rules.
Operational coverage was centered on finance and receivables teams in the UK, embedding Onguard Credit Management into existing accounts receivable processes to standardize credit assessment and collection sequencing. Public references position the deployment as supporting order-to-cash processes, which implies coordinated data flows with billing, invoicing, and finance reporting systems without naming specific integration partners.
Governance measures implemented alongside the application included centralized credit policy configuration, role-based access for credit controllers, and workflow-based approvals to create auditability across credit decisions and collections actions. The narrative available in public sources emphasizes structural integration of Onguard Credit Management into Lloyds Banking Group finance controls rather than specific performance outcomes.
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AR Automation | ERP Financial Management |
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2022 | 2022 |
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ERP Financial | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2006 | 2007 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | VConn | 2012 | 2012 |
In 2012, Lloyds Banking Group implemented Temenos T24, a Core Banking application, with implementation partner VConn. The program targeted consolidation of core processing and account servicing to support retail and corporate banking operations.
The Temenos T24 deployment was configured to support core deposits, loans and lending, general ledger, payments processing, and customer data management, using product catalog configuration, interest and fee engines, real-time posting rules, and role based access controls to align with operations. Temenos T24 served as the central ledger and transaction hub, embedding standard core banking workflows and parameter-driven product definitions.
VConn led integration workstreams to connect Temenos T24 to channel front ends, payment switches, transaction monitoring, and regulatory reporting feeds, and to harmonize interfaces with finance and treasury processes. Operational coverage focused on retail banking, corporate banking, payments operations, and centralized finance teams, with Temenos T24 handling transaction lifecycle management and posting orchestration.
Governance was organized through a joint Lloyds Banking Group and VConn program office, with phased deployment waves, controlled data migration, cutover orchestration, and operational runbooks for incident and change management. Delivery was reported as successful and the program transitioned core transaction processing into Temenos T24.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Speech Recognition AI | AI-Powered Application |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Complaint Management | CRM |
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2012 | 2013 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2013 | 2013 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2011 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2012 | 2012 |
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Master Data Management | PaaS |
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2024 | 2025 |
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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