Lloyds Pharmacy
Sapphire Court, Walsgrave Triangle,
Coventry, CV2 2TX,
United Kingdom
Coventry, CV2 2TX,
United Kingdom
44 24 7643-2400
Life Sciences
Lloyds Pharmacy Technographics
Lloyds Pharmacy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lloyds Pharmacy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 Lloyds Pharmacy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lloyds Pharmacy has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, MHR iTrent HR for Core HR in 2017, IFS Enterprise Upstream (formerly P2 Enterprise Upstream) for Oil Gas and Chemicals ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lloyds Pharmacy is running and its propensity to invest more and deepen its relationship with SAP , MHR (formerly MidlandHR) , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lloyds Pharmacy revenues, which have grown to $2.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lloyds Pharmacy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lloyds Pharmacy Tech Stack and Enterprise Applications
Lloyds Pharmacy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Lloyds Pharmacy began preparations to adopt SAP S/4 HANA as part of a McKesson UK business transformation programme. Lloyds Pharmacy engaged SAP S/4 HANA in the ERP Financial category to centralize wholesale and retail procurement and inventory workflows across the AAH and LloydsPharmacy networks.
The SAP S/4 HANA implementation emphasizes Forecasting & Replenishment and procurement controls, with forecast-driven replenishment designed to change buying volumes and patterns to better align with customer demand. Functional configurations include mandatory purchase order processing, goods receipt matching, and invoice reconciliation, with each purchase order assigned a unique 10-digit identifier to improve traceability.
Operational rollout is staged, with the Stoke Distribution Centre targeted for a June 2021 launch and the remainder of the AAH and LloydsPharmacy networks scheduled for August 2021, reflecting a hub first distribution cutover. Inbound delivery and goods receipt activities are integrated into the SAP S/4 HANA transaction flows, and all Lloyds Pharmacy store orders are routed through SAP S/4 HANA rather than via fax or telephone, consolidating order capture into a single ERP stream.
Governance and workflow changes are focused on centralized procurement and system driven claims. Purchase order matching rules are enforced to enable prompt payment, customer service is centralized through unified wholesale and retail procurement processes, and vendor rebates, fees and charge claims are system generated from purchasing data to streamline processing.
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ERP Financial | ERP |
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2016 | 2016 |
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Lloyds Pharmacy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Lloyds Pharmacy implemented MHR iTrent HR as its Core HR platform. The program encompassed planning, design, roll-out and development of an integrated HR and Payroll Information System, including full support and transition from the Bupa hosted PeopleSoft platform and Northgate payroll solution to deliver an ESS and MSS cloud based solution.
MHR iTrent HR was configured to centralize core HR records, to support payroll information handling, and to enable employee self service and manager self service workflows. Functional modules and capabilities implemented aligned with Core HR expectations, including HR data management, payroll interface processing, and self service transaction automation for employees and managers.
Integrations were explicitly scoped to support coexistence and phased handover with the Bupa hosted PeopleSoft environment and the Northgate payroll solution during transition, enabling continuity of payroll runs while records were migrated into the cloud based iTrent environment. Operational coverage targeted HR and payroll functions across Lloyds Pharmacy in the United Kingdom, with integration touch points focused on payroll feeds and HR master data synchronization.
Governance for the roll-out emphasized detailed planning, staged cutover sequencing, and data migration validation, coupled with post go live support processes to stabilize the ESS and MSS cloud based service. Change control and workflow restructuring centered on consolidating HR administration and payroll processes into the MHR iTrent HR system, with structured handover and support procedures to maintain operational continuity.
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HR Service Delivery | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2017 | 2017 |
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Lloyds Pharmacy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Enterprise Upstream (formerly P2 Enterprise Upstream) | Oil Gas and Chemicals ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Lloyds Pharmacy implemented IFS Enterprise Upstream (formerly P2 Enterprise Upstream) as part of an Oil Gas and Chemicals ERP deployment that ran alongside a major HRIS and payroll stabilization program. The program focused operationally on Retail, Supply Chain, and Healthcare businesses and addressed payroll for 4,000 colleagues spread across seven payrolls, four monthly paid and three weekly paid.
The IFS Enterprise Upstream implementation was configured to support core upstream ERP capabilities including asset and maintenance planning, procurement and financial ledger workflows, and supply chain transactional processes consistent with Oil Gas and Chemicals ERP functionality. Configuration work included detailed blueprinting and staged testing cycles to validate transactional flows and financial postings prior to cutover.
The ERP rollout ran in parallel with HRIS activities that included Kronos time and attendance, iTrent Manager Self Service, and Employee Self Service, and with a phased payroll program that brought outsourced payroll for the Supply Chain from Resourcelink into iTrent. Data migration and parallel payroll runs were executed as part of the wider program to ensure continuity, and discovery, unit testing and user acceptance testing were completed for related HR and payroll components.
Governance was driven through a structured project team and steering committee, with regular stakeholder engagement across HR business partners, Finance, Reward, area managers, shared services and directors. A disaster recovery plan and a stabilization phase were put in place, the project organized response teams to handle pay queries, and a handover to BAU payroll was planned alongside recruitment and training of a BAU payroll team, enabling the introduction of Employee Self Service into the Supply Chain business. The disaster recovery plan explicitly reduced payroll errors from over 52 percent to less than 1 percent over a three month period.
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Point Of Sale | ERP Services and Operations |
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2008 | 2008 |
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Point Of Sale | ERP Services and Operations |
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2019 | 2019 |
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Retail Management | ERP Services and Operations |
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2013 | 2020 |
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Lloyds Pharmacy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Lloyds Pharmacy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Lloyds Pharmacy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Lloyds Pharmacy SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2012 | 2012 |
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Lloyds Pharmacy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2003 | 2003 |
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Lloyds Pharmacy Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Lloyds Pharmacy TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Lloyds Pharmacy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Lloyds Pharmacy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Lloyds Pharmacy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lloyds Pharmacy
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lloyds Pharmacy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lloyds Pharmacy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lloyds Pharmacy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lloyds Pharmacy Technographics
Lloyds Pharmacy is a Life Sciences organization based in United Kingdom,
with around 17000 employees and annual revenues of $2.16 billion.
Lloyds Pharmacy operates a diverse technology stack with applications such as
SAP S/4 HANA, MHR iTrent HR and IFS Enterprise Upstream (formerly P2 Enterprise Upstream),
covering areas like ERP Financial, Core HR and Oil Gas and Chemicals ERP.
Lloyds Pharmacy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, MHR (formerly MidlandHR) and IFS.
Lloyds Pharmacy recently adopted applications including
Shopify in 2021, AB Tasty Instant Analytics in 2021 and Awin Affiliate Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lloyds Pharmacy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lloyds Pharmacy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lloyds Pharmacy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.