Loganair
Lightyear Building 9 Marchburn Drive, Glasgow Airport, Paisley, Renfrewshire,
Scotland, PA3 2SJ,
United Kingdom
Scotland, PA3 2SJ,
United Kingdom
44 14 1642-9407
Transportation
Loganair Technographics
Loganair Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Loganair and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 775 Loganair employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Loganair has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Videcom Airline Reservation System for Reservation and Booking Management in 2020, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Loganair is running and its propensity to invest more and deepen its relationship with Oracle , Videcom , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Loganair revenues, which have grown to $209.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Loganair intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Loganair Tech Stack and Enterprise Applications
Loganair ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | Eureka Solutions | 2017 | 2017 |
In 2017, Loganair implemented Oracle NetSuite ERP, deploying a cloud-based business management platform categorized as ERP Financial. Eureka Solutions of East Kilbride renewed and led the engagement, extending a partnership that began in 2012 and providing implementation and ongoing support for the NetSuite deployment.
The implementation provisioned Oracle NetSuite ERP as a unified cloud platform that consolidated financials, CRM, HR and data management into a single system. Configurations emphasized core finance modules and administrative workflows typical of ERP Financial deployments, aligning accounting, invoicing and general ledger processes with broader commercial and HR recordkeeping.
Rollout targeted dozens of offices and airport locations across Loganair’s operating network, unifying bookkeeping and administrative processes across finance, commercial and HR teams. Eureka Solutions retained operational responsibility for system support and change management activities, coordinating the cloud configuration with Loganair’s internal business systems and administration teams.
Governance focused on centralizing business management and standardizing workflows to improve visibility and decision-making across the business, enabling teams to react more quickly to change, problems and opportunities. Stakeholder objectives stated the platform must grow and adapt with the airline, positioning Oracle NetSuite ERP to support expanding administrative, financial and customer record requirements.
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Loganair ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Videcom | Legacy | Videcom Airline Reservation System | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Loganair deployed the Videcom Airline Reservation System for Reservation and Booking Management. The Videcom Airline Reservation System was provisioned to support core booking operations for the carrier, with an explicit focus on online and call-centre sales across Loganair's UK regional network.
Configuration work centered on the internet booking engine and reservation management modules, inferred from press coverage that the system was configured to handle Scottish Air Discount Scheme bookings. Functional capabilities implemented include passenger name record creation and management, fare handling and entitlement processing for ADS bookings, inventory-linked reservation workflows, and call-centre booking transaction processing consistent with Reservation and Booking Management category practices.
Operational coverage encompassed UK regional sales and the Scottish Air Discount Scheme, supporting both direct online bookings and agent-assisted call-centre transactions. Integrations were executed to link the Videcom Airline Reservation System with online booking channels and call-centre interfaces, enabling unified booking flow orchestration, reservation fulfillment, and operational handoff between sales and customer service functions.
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Loganair AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Loganair implemented Zendesk Chat to provide real-time customer messaging on its corporate website, using the application within the Chatbots and Conversational AI category to support customer service and contact center functions. Zendesk Chat was deployed as a web-embedded chat widget and an agent console to handle online inquiries, ticket escalation, and agent-assisted conversations. The deployment emphasizes conversational routing and knowledge-assisted responses to surface relevant knowledge articles to agents during live chats.
Integration scope is focused on the website front-end and the Zendesk Chat agent interface, with agents leveraging hosted knowledge articles surfaced in the chat console to help resolve customer queries. Operational ownership sits with customer service agents and the contact center, with chat workflows integrated into existing ticket handling and agent processes. Governance concentrated on agent usage, knowledge content curation, and chat handling procedures during the phased rollout across web channels.
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Loganair Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Loganair CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Loganair IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Loganair
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Marketing and Brand | Director | Marketing | |
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Customer Service Manager | Manager | Customer Service | |
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Chief Technical Officer | CXO | IT | |
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Sales Manager | Manager | Sales | |
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Apps Being Evaluated by Loganair Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Loganair IT executives and key decision makers. This section highlights Loganair's latest recorded technology evaluations, including Lufthansa Systems NetLine/Crew for Workforce Scheduling on 2025-07-17 and Amadeus Altea for Reservation and Booking Management on 2025-04-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Loganair digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-17 | Loganair | Evaluated | Lufthansa Systems AG | Lufthansa Systems NetLine/Crew | Workforce Scheduling | HCM |
| 2025-04-10 | Loganair | Evaluated | Amadeus IT Group | Amadeus Altea | Reservation and Booking Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Loganair Technographics
Loganair is a Transportation organization based in United Kingdom,
with around 775 employees and annual revenues of $209.0 million.
Loganair operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Videcom Airline Reservation System and Zendesk Chat,
covering areas like ERP Financial, Reservation and Booking Management and Chatbots and Conversational AI.
Loganair has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Videcom and Zendesk.
Loganair recently adopted applications including
Microsoft Clarity in 2022, Microsoft Azure CDN in 2022 and Microsoft Azure Front Door in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Loganair’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Loganair’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Loganair technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.