Hounslow, TW3 3EB,
United Kingdom
London Borough of Hounslow Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by London Borough of Hounslow and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 London Borough of Hounslow employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London Borough of Hounslow has purchased the following applications: Unit4 Business World for ERP Financial in 2015, Oracle Cloud HCM for Core HR in 2013, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London Borough of Hounslow is running and its propensity to invest more and deepen its relationship with UNIT4 , Oracle , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London Borough of Hounslow revenues, which have grown to $252.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London Borough of Hounslow intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP Financial Management | Aptean | 2015 | 2013 |
In 2015, London Borough of Hounslow implemented Unit4 Business World as its primary ERP Financial system. Unit4 Business World, referenced in council disclosures as Unit 4 Agresso Financials, was provisioned to centralize the council's core financial processes and statutory accounting workflows across corporate finance.
The implementation focused on standard ERP Financial capabilities, including a unified general ledger, accounts payable and receivable processing, budgetary control and accrual accounting, and configuration of a local government chart of accounts suited to council reporting. Configuration work included role-based access, automated invoice workflows and financial period close controls, aligned to municipal statutory reporting requirements and public sector accounting conventions.
The project was delivered with Aptean as the systems integrator, responsible for configuration, testing and phased rollout across finance teams and service departments. Operational scope covered central finance, transactional finance teams and finance-facing business units, with integration scope addressing back-office interfaces such as payroll feeds, supplier payment rails and procurement workflows typical for a council environment. Governance emphasized staged cutovers, finance process standardization and controlled change management overseen by the council's finance leadership.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2013 | 2014 |
In 2013, London Borough of Hounslow implemented Oracle Cloud HCM. The deployment addressed Core HR needs for the council and was positioned to consolidate and operationalize employee master data across council HR processes for an organisation of roughly 1900 employees.
Implementation work included a focused data migration program where a project manager led extraction and transformation activities between Oracle HRMS and iTrent templates. The team created data migration scripts using PLSQL and queried the full Oracle HR schema tables to populate iTrent Data Migration Templates, focusing on core HR records and related personnel schema structures.
Integration activity centered on staged data extracts from Oracle HRMS into iTrent, followed by validation and iterative cleansing. The programme supported Oracle and iTrent parallel runs to validate data integrity, and included routine data checking of iTrent datasets to ensure alignment with Oracle Cloud HCM master records.
Governance for the migration emphasized planning migration stages, monitoring progress through staged runbooks, and maintaining risks and issues logs to track data quality and cutover readiness. Operational processes were adapted to include scripted data validation, controlled parallel run schedules, and coordinated cutover sequencing between Oracle Cloud HCM and iTrent systems.
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Core HR | HCM |
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2013 | 2014 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, London Borough of Hounslow implemented Microsoft 365 to support Collaboration across council operations. The council of approximately 1,900 employees lists Microsoft 365 on its public website, indicating a cloud hosted tenancy provisioned to deliver core collaborative services to staff.
Microsoft 365 for Collaboration was deployed to provide standard collaboration capabilities, including enterprise email, intranet and document management, individual file storage, and real time team communication and meetings. The implementation aligns with common Microsoft 365 functional modules such as Exchange Online, SharePoint Online, OneDrive and Teams as the primary tools for information sharing, records access and synchronous collaboration.
The presence of Microsoft 365 on the council website suggests a web facing integration point for staff and possibly public links to services, with operational coverage spanning corporate, service delivery and communications functions. Governance is expected to be handled through centralized tenancy administration, emphasizing access controls, content governance and user provisioning to manage council wide Collaboration usage.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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