London International Exhibition Centre
One Western Gateway Royal Victoria Dock,
London, E16 1XB,
United Kingdom
London, E16 1XB,
United Kingdom
44 20 7069-4000
Professional Services
London International Exhibition Centre Technographics
London International Exhibition Centre Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by London International Exhibition Centre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 197 London International Exhibition Centre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London International Exhibition Centre has purchased the following applications: Jotform Workflows for Task Management in 2024, Tawk.to for Chatbots and Conversational AI in 2022, Workplace by Facebook for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London International Exhibition Centre is running and its propensity to invest more and deepen its relationship with Jotform , Tawk.to , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London International Exhibition Centre revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London International Exhibition Centre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
London International Exhibition Centre Tech Stack and Enterprise Applications
London International Exhibition Centre HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jotform | Legacy | Jotform Workflows | Task Management | HCM | n/a | 2024 | 2024 |
In 2024 London International Exhibition Centre implemented Jotform Workflows, deploying Jotform Enterprise approval flows to centralize Task Management for event and operations requests. The deployment targeted intake to resolution workflows to reduce manual routing and increase cross-team traceability across event operations.
The implementation configured multi-department approval routing for event management, health & safety, and sales, with conditional approval logic, automated notifications, and auto-generated PDFs for recordkeeping. Jotform Workflows was used to instrument form intake, approval sequencing, and document generation, improving visibility and tracking for stakeholders across functional teams.
The UK implementation eliminated a high volume of manual catering-application emails, reducing those emails by 94 percent and saving more than 300 hours annually, while consolidating approvals and notifications into the Task Management workflow. Governance focused on standardizing approval steps and notification rules across departments to ensure consistent processing and auditability.
|
London International Exhibition Centre AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 London International Exhibition Centre implemented Tawk.to on its public website. Tawk.to is deployed as part of Chatbots and Conversational AI to provide web-based live chat and real-time visitor messaging for event attendees and prospect inquiries. The deployment is implemented as an embedded website chat widget that connects to browser-based agent consoles for session handling and message routing.
London International Exhibition Centre Tawk.to Chatbots and Conversational AI supports customer support and attendee engagement functions, with configuration aligned to web channel interaction patterns. Configuration centers on standard chat capabilities, including a web chat widget, real-time messaging, canned responses and automated offline messaging, together with agent presence and session handoff workflows. The implementation emphasizes visitor session context and web instrumentation to surface conversational context for front-of-house and events teams.
Operational governance is organized around website channel ownership, with configuration and user access managed through the Tawk.to administration dashboard. Responsibility for day-to-day chat coverage and message routing is assigned to customer service and events operations, and the deployment is scoped to the excel.london website. The narrative focuses on Tawk.to as the primary Chatbots and Conversational AI capability for web-facing customer engagement.
|
London International Exhibition Centre Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 London International Exhibition Centre deployed Workplace by Facebook as a Collaboration platform. Workplace by Facebook is embedded on the Excel London website to surface internal communication and community features for staff alongside event-facing content. The vendor is Facebook and the implementation is positioned to support venue operations and event coordination at the site in the United Kingdom.
The implementation leverages core Collaboration capabilities of Workplace by Facebook, including real-time messaging, topic and event groups, announcements, live video and knowledge sharing features that are standard in the product. Configuration emphasized group structures aligned to event teams, operations, venue services and commercial functions, with role based admin controls and moderation to manage content and membership. User lifecycle and access were organized around corporate identity and departmental group membership to reflect operational responsibilities during events and exhibitions.
Deployment covers internal communications across event operations, venue management, sales and marketing functions at the London International Exhibition Centre. Governance introduced administrative roles for content moderation, group lifecycle management and communications ownership, and workflows were adjusted to centralize event coordination and incident communication through Workplace by Facebook. The narrative links London International Exhibition Centre, Workplace by Facebook, Collaboration and internal communications to clarify the system relationship and operational scope.
|
London International Exhibition Centre PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
London International Exhibition Centre IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
London International Exhibition Centre CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at London International Exhibition Centre
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by London International Exhibition Centre Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from London International Exhibition Centre IT executives and key decision makers. This section highlights London International Exhibition Centre's latest recorded technology evaluations, including Oracle Cloud ERP for ERP Financial on 2026-03-24, Inspiretec Travellink for Reservation and Booking Management on 2025-11-06, and IBM Maximo for Enterprise Asset Management on 2025-09-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the London International Exhibition Centre digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-24 | London International Exhibition Centre | Evaluated | Oracle | Oracle Cloud ERP | ERP Financial | ERP |
| 2025-11-06 | London International Exhibition Centre | Evaluated | Inspiretec | Inspiretec Travellink | Reservation and Booking Management | ERP Services and Operations |
| 2025-09-10 | London International Exhibition Centre | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-03-20 | London International Exhibition Centre | Evaluated |
|
|
ERP Financial | ERP |
| 2024-09-12 | London International Exhibition Centre | Evaluated |
|
|
Collaboration | Collaboration |
FAQ - APPS RUN THE WORLD London International Exhibition Centre Technographics
London International Exhibition Centre is a Professional Services organization based in United Kingdom,
with around 197 employees and annual revenues of $34.0 million.
London International Exhibition Centre operates a diverse technology stack with applications such as
Jotform Workflows, Tawk.to and Workplace by Facebook,
covering areas like Task Management, Chatbots and Conversational AI and Collaboration.
London International Exhibition Centre has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jotform, Tawk.to and Facebook.
London International Exhibition Centre recently adopted applications including
Jotform Workflows in 2024, Tawk.to in 2022 and Workplace by Facebook in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of London International Exhibition Centre’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates London International Exhibition Centre’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete London International Exhibition Centre technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.