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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Jotform Workflows Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Kaisercraft Retail 100 $10M Australia Jotform Jotform Workflows Task Management 2022 n/a In 2022, Kaisercraft deployed Jotform Workflows to automate high-volume hiring and interview scheduling for HR across its 100+ Australian stores. The solution was implemented as a Task Management deployment to centralize candidate intake, approval routing, and interview scheduling workflows. The Jotform Workflows implementation targeted HR operations initially and was later expanded into marketing and operations after proving efficiency in recruiting processes. Configuration focused on templated workflow automation, reusable approval chains, and form driven candidate intake to support high volume hiring. The deployment used cloud based Jotform Workflows capabilities for orchestration, automated notifications, and status tracking, aligned with Task Management functional terminology. Templates were configured to standardize interview scheduling and approvals across store level HR teams while enabling central oversight. The implementation integrated with Google Sheets to provide real time updates and a consolidated source of candidate status data for HR administrators. Integration with Google Sheets supported reporting and operational handoffs, and enabled downstream use by marketing and operations as the program expanded. Operational coverage remained Australia focused, reflecting Kaisercraft store locations and corporate HR. Governance was enforced through standardized workflow templates and approval policies to ensure consistent hiring steps across stores. The rollout was executed as a phased expansion starting in HR, then broadening into marketing and operations after initial adoption. Reported outcomes included cutting approval time by approximately 75 percent and avoiding an estimated $40,000 in recruitment system costs following the Jotform Workflows deployment.
London International Exhibition Centre Professional Services 197 $34M United Kingdom Jotform Jotform Workflows Task Management 2024 n/a In 2024 London International Exhibition Centre implemented Jotform Workflows, deploying Jotform Enterprise approval flows to centralize Task Management for event and operations requests. The deployment targeted intake to resolution workflows to reduce manual routing and increase cross-team traceability across event operations. The implementation configured multi-department approval routing for event management, health & safety, and sales, with conditional approval logic, automated notifications, and auto-generated PDFs for recordkeeping. Jotform Workflows was used to instrument form intake, approval sequencing, and document generation, improving visibility and tracking for stakeholders across functional teams. The UK implementation eliminated a high volume of manual catering-application emails, reducing those emails by 94 percent and saving more than 300 hours annually, while consolidating approvals and notifications into the Task Management workflow. Governance focused on standardizing approval steps and notification rules across departments to ensure consistent processing and auditability.
Planet Fitness Leisure and Hospitality 4172 $1.2B United States Jotform Jotform Workflows Task Management 2024 n/a In 2024 Planet Fitness expanded its deployment of Jotform Workflows as a core Task Management application, scaling a form-driven automation footprint that now includes more than 1,000 online forms and over 3,000 Jotform workflows. The implementation runs company wide, supporting nearly every department with monthly submission volumes that regularly reach five figures, and it is positioned as a standard protocol for rapid process launches. Jotform Workflows was configured to centralize approvals and automate multi-step processes, leveraging conditional logic, assign rules, and escalation timers to direct requests to club managers, regional managers, and the national office as required. The platform orchestrates complex hiring and onboarding sequences starting with a video and personality assessment on forms, proceeding through layered approvals and training workflows, and culminating in an automated onboarding flow that generates payroll files. Planet Fitness also uses Jotform Sign for legal signatures, the Jotform PDF Editor to generate contracts, and Jotform Apps to consolidate more than 50 forms into a single mobile access point for managers. Integrations within the deployment are focused on file handoffs and native Jotform components rather than custom middleware, the onboarding flow exports a payroll file into the company payroll system and signable contracts flow through Jotform Sign and PDF generation before final approval. Operational coverage explicitly spans HR, club operations, regional and national management, the call center for quality assurance, and group exercise program tracking, demonstrating cross-functional usage consistent with Task Management workflows. The implementation architecture is consistent with cloud-hosted, SaaS form and workflow automation, emphasizing low-code configuration, template-based forms, and rule-driven routing. Governance and process controls were standardized, the organization established a practice of building new automations with Jotform Workflows and enforcing approve-and-escalate rules to reduce manual handoffs. Planet Fitness reports explicit operational outcomes tied to the deployment, for example payroll processing time decreased from more than 10 days to approximately five to six days, HR avoided headcount increases despite doubling in size, and the HR director cites a minimum 30 percent efficiency improvement in HR processes. These outcomes reflect automated approvals, centralized data capture, and the systematic use of Jotform Workflows as the enterprise Task Management backbone.
Non Profit 21 $3M South Africa Jotform Jotform Workflows Task Management 2017 n/a
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FAQ - APPS RUN THE WORLD Jotform Workflows Coverage

Jotform Workflows is a Task Management solution from Jotform.

Companies worldwide use Jotform Workflows, from small firms to large enterprises across 21+ industries.

Organizations such as Planet Fitness, London International Exhibition Centre, Kaisercraft and Planet Fitness Lonehill are recorded users of Jotform Workflows for Task Management.

Companies using Jotform Workflows are most concentrated in Leisure and Hospitality, Professional Services and Retail, with adoption spanning over 21 industries.

Companies using Jotform Workflows are most concentrated in United States, United Kingdom and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Jotform Workflows across Americas, EMEA, and APAC.

Companies using Jotform Workflows range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of Jotform Workflows include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Jotform Workflows customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Task Management.