Long Beach, 90807, CA,
United States
Long Beach Water Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Long Beach Water Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 264 Long Beach Water Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Long Beach Water Department has purchased the following applications: KUBRA EZ-PAY for Payment Processing in 2018, GovernmentJobs ATS for Applicant Tracking System in 2018, Oracle Utilities Mobile Workforce Management for Field Service Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Long Beach Water Department is running and its propensity to invest more and deepen its relationship with KUBRA , GovernmentJobs , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Long Beach Water Department revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Long Beach Water Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KUBRA | Legacy | KUBRA EZ-PAY | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Long Beach Water Department deployed KUBRA EZ-PAY on its public website. KUBRA EZ-PAY serves as the department's Payment Processing application, providing an online payment portal and biller validation endpoint for customer transactions.
The implementation is a web-hosted payment interface embedded from the KUBRA EZ-PAY service, accessible via the department site and the vendor validation URL. Functional capabilities in use include customer-facing online bill payment and validation workflows, and administrative controls for transaction validation and portal configuration typical of Payment Processing solutions. Operational scope focuses on customer billing and customer service functions, with the application handling web-based payment capture and customer interaction through the department's site.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GovernmentJobs | Legacy | GovernmentJobs ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Long Beach Water Department implemented GovernmentJobs ATS as its Applicant Tracking System. Long Beach Water Department uses GovernmentJobs ATS Applicant Tracking System for municipal recruiting, hosting the vendor's application workflow on the agency careers portal at https://www.lbwater.org/ and the GovernmentJobs careers site link published for candidate access.
The deployment concentrates on public job posting, online application intake, candidate profile management, requisition tracking, and standard applicant workflow routing, consistent with Applicant Tracking System capabilities. Operational coverage targets HR and hiring managers across the Utilities organization, centralizing job postings and candidate communication through the embedded careers interface while aligning recruiting processes with municipal hiring practices.
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Core HR | HCM |
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2018 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utilities Mobile Workforce Management | Field Service Management | ERP Services and Operations | Utility Solutions Partners | 2014 | 2014 |
In 2014, Long Beach Water Department selected Utility Solutions Partners to provide a three year managed services engagement supporting Oracle Utilities Mobile Workforce Management as its Field Service Management solution. The agreement named Oracle as the application vendor and established a managed services model to maintain, extend and integrate Oracle Utilities Mobile Workforce Management with other utility systems.
The implementation focused on Field Service Management functional capabilities common to utility operations, including centralized work order management, crew dispatch and scheduling, mobile field execution with offline synchronization, and asset and meter servicing workflows. Oracle Utilities Mobile Workforce Management was configured to support mobile data capture, form-driven job completion, and dispatch orchestration consistent with municipal utility field workflows.
Integration scope explicitly included Oracle Customer Care and Billing CC&B, with Utility Solutions Partners contracted to integrate field execution data flows into billing and customer care processes. Operational coverage and vendor evaluation involved the Technology and Innovation Department, Long Beach Gas and Oil Department, Long Beach Water Department, Environmental Services Bureau, and the Department of Financial Management, reflecting cross-departmental requirements for field to billing integration.
Governance for the engagement was established through a several month vendor review and evaluation process, after which Utility Solutions Partners assumed managed services responsibilities to maintain, extend and integrate Oracle Utilities Mobile Workforce Management and Oracle Customer Care and Billing CC&B across participating departments. The three year managed services engagement framed ongoing configuration, integration, and operational support for Field Service Management activities.
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Government ERP | ERP Services and Operations |
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2018 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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Utilities Customer Care and Billing | CRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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