L'Oréal USA
10 Hudson Yards,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 212-818-1500
Retail
L'Oréal USA Technographics
L'Oréal USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by L'Oréal USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 L'Oréal USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that L'Oréal USA has purchased the following applications: RadiusOne AR Suite for AR Automation in 2022, Avature ATS for Applicant Tracking System in 2014, Accruent Maintenance Connection CMMS for Computerized Maintenance Management (CMMS) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems L'Oréal USA is running and its propensity to invest more and deepen its relationship with HighRadius , SAP , Sage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing L'Oréal USA revenues, which have grown to $6.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L'Oréal USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
L'Oréal USA Tech Stack and Enterprise Applications
L'Oréal USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP | n/a | 2022 | 2022 |
In 2022, L'Oreal USA implemented RadiusOne AR Suite as part of an AR Automation initiative to centralize and automate core accounts receivable functions. The deployment targeted accounts receivable operations for the United States organization and positioned RadiusOne AR Suite as the primary AR Automation platform for payment processing and deductions workflows.
The implementation built on two previously integrated HighRadius modules focused on daily payment processing and deductions management, and extended configuration to support cash application automation, deductions workflows, and credit controls. RadiusOne AR Suite was configured to orchestrate automated matching, exception handling, and deductions resolution, enabling AR teams to reduce manual reconciliation and accelerate collections cadence.
Operationally the deployment was integrated with L'Oreal USA's ERP upgrade roadmap, with plans to synchronize transaction and master data between RadiusOne AR Suite and the company ERP during the next phase. The rollout covered finance and credit functions and was scoped to optimize current module usage while preparing for broader global scaling.
Governance changes accompanied the technical rollout, with standardized AR processing rules, centralized deductions adjudication procedures, and role-based access for credit decisioning and cash application reviews. The program emphasized process optimization and iterative module upgrades rather than a single big-bang cutover, allowing teams to refine workflows and expand automation incrementally.
L'Oreal USA reports continued time savings in daily payment processing and deductions, alongside reported reductions in days sales outstanding and credit risk exposure, and a stated outcome of enabling employees to work smarter not harder. The RadiusOne AR Suite implementation thus functions as a scalable AR Automation backbone aligned to an ERP modernization and global expansion plan.
|
|
|
|
|
ERP Financial | ERP |
|
2018 | 2020 |
|
|
|
|
|
ERP Financial | ERP |
|
2011 | 2011 |
|
|
|
|
|
ERP Financial | ERP |
|
2011 | 2012 |
|
|
|
|
|
Expense Management | ERP |
|
2012 | 2012 |
|
L'Oréal USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, L'Oréal USA implemented Avature ATS as its global Applicant Tracking System to support recruiting across all L'Oréal brands in more than 60 countries. The Avature ATS was provisioned as a SaaS next generation platform with emphasis on web portals and mobile usability to improve candidate access and hiring manager workflows.
Selection criteria focused on ease of configuration, data model flexibility, and end-user usability, which shaped the implementation approach. The deployment emphasized configurable requisition workflows, candidate lifecycle management, and a data model that could be tailored to brand and regional hiring requirements while preserving standardized talent acquisition controls.
The implementation scoped Avature ATS for enterprise recruiting and talent acquisition functions across regions, with explicit capability to expand into Avature CRM and employee referral solutions to unify candidate records and referral workflows. Operational coverage targeted recruiting teams, hiring managers, and candidate-facing portals, leveraging the SaaS architecture for centralized configuration and mobile delivery.
L'Oréal conducted a multi-month vendor evaluation prior to selection, signaling centralized governance for ATS procurement and configuration. The program aimed to transform the candidate experience and support the development of competitive recruiting strategies across L'Oréal brands, while retaining extensibility for additional Avature talent solutions.
|
|
|
|
|
Benefits Administration | HCM |
|
2012 | 2013 |
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Compensation Management | HCM |
|
2019 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2021 | 2021 |
|
|
|
|
|
Employee Engagement | HCM |
|
2017 | 2017 |
|
|
|
|
|
Environment, Health and Safety (EHS) | HCM |
|
2015 | 2015 |
|
|
|
|
|
Payroll | HCM |
|
2012 | 2013 |
|
|
|
|
|
Recruiting Chatbot | HCM |
|
2023 | 2023 |
|
|
|
|
|
Recruiting | HCM |
|
2014 | 2014 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2022 | 2022 |
|
L'Oréal USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent Maintenance Connection CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, L'Oréal USA implemented Accruent Maintenance Connection CMMS to centralize asset records across its U.S. manufacturing and distribution sites. Accruent Maintenance Connection CMMS in the CMMS Apps Category was deployed to support maintenance and operations functions and to provide consolidated executive reporting.
The rollout configured core modules aligned to asset management, preventive maintenance scheduling, and reporting, using standard CMMS workflows to manage work orders and technician assignments. Configuration focused on equipment hierarchies, asset attributes, and preventive maintenance intervals to enable scheduled tasks and improve technician utilization.
Deployment established a centralized instance covering manufacturing and distribution sites in the United States, consolidating equipment records and maintenance histories into a single operational repository. The implementation supported maintenance planners, plant technicians, and operations management through role based access and executive reporting dashboards.
The engagement targeted maintenance and operations and delivered improved technician utilization, more consistent preventive maintenance scheduling, and reduced equipment downtime as reported by the vendor case study. Governance emphasized centralized asset data stewardship and reporting to operations leadership to maintain scheduling discipline and operational visibility.
|
|
|
|
|
Lease Management | ERP Services and Operations |
|
2016 | 2016 |
|
L'Oréal USA Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2010 | 2018 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
|
L'Oréal USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
|
L'Oréal USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2025 | 2025 |
|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
L'Oréal USA SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Inventory Management | SCM |
|
2018 | 2018 |
|
L'Oréal USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2023 | 2023 |
|
|
|
|
|
Sales Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
L'Oréal USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2024 | 2024 |
|
L'Oréal USA PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
L'Oréal USA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
L'Oréal USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
L'Oréal USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
L'Oréal USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2017 | 2017 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
L'Oréal USA Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2022 | 2022 |
|
|
|
|
|
Retirement Recordkeeping | Professional Services |
|
2022 | 2023 |
|
IT Decision Makers and Key Stakeholders at L'Oréal USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director, Digital IT - CRM, Business Intelligence and Analytics | Director | IT | |
|
|
|
Director IT Business Intelligence | Director | IT | |
|
|
|
Director of Marketing, Sales, and Business Intelligence | Director | Marketing | |
|
|
|
EVP, Business Development | VP | Finance | |
|
|
|
AP and T&E Manager | Manager | Finance | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Managing Director L'Oréal Travel Retail | Director | Finance | |
|
|
|
Travel Analyst | Non Manager | Operations | |
|
|
|
Senior VP Finance, Active Cosmetics Division | VP | Finance | |
|
|
|
AVP Accounts Payable Shared Services | VP | Finance | |
|
|
|
Vice President of Accounting | VP | Finance | |
|
|
|
Accounts Payable | Manager | Finance | |
|
|
|
VP Global Procurement | VP | Procurement | |
|
|
|
Accounts Payable Manager | Manager | Finance | |
|
|
|
Director - Corporate Regulatory Services | Director | Finance | |
|
|
|
Accounts Payable Specialist | Manager | Finance | |
|
|
|
Accounts Payable Specialist | Manager | Finance | |
|
|
|
Vice President, Talent Acquisition, Commercial | VP | HR | |
|
|
|
Vice President, Human Resources and Learning | VP | HR | |
|
|
|
Senior Vice President Talent Acquisition and Talent Management L'Oreal USA | VP | HR | |
|
|
|
Group Vice President, Human Resources - Active Cosmetics Division at L'Oréal | VP | HR | |
|
|
|
VP - Compensation | VP | HR | |
|
|
|
Director - Benefits L'Oréal USA | Director | HR | |
|
|
|
VP, Human Resources at L'Oréal USA | VP | HR | |
|
|
|
CHRO L’Oreal USA | CXO | HR | |
|
|
|
Vice President Human Resources Finance and Legal | VP | Finance | |
|
|
|
SVP, Chief Data Governance and Associate General Counsel | CXO | Legal | |
|
|
|
Vice President, Legal | VP | Legal | |
|
|
|
Vice President & Associate General Counsel | VP | Legal | |
|
|
|
Director of Payroll Accounting and Tax | Director | Finance | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Director Accounts Payable | Director | Finance | |
|
|
|
Head - Financial Systems - North America | Director | IT | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
AP Payment Manager | Manager | Finance | |
|
|
|
Chief Human Resources Officer | CXO | HR | |
|
|
|
AVP, Human Resources and Talent Development | VP | HR | |
|
|
|
Vice President Human Resources | VP | HR | |
|
|
|
Director Talent Acquisition | Director | HR | |
|
|
|
CIO | CXO | IT | |
|
|
|
Head of Architecture & Platforms | Director | IT | |
|
|
|
Director Data Engineering, Architecture and SRE | Director | IT | |
|
|
|
Director IT | Director | IT | |
|
|
|
Director Enterprise Architecture | Director | IT | |
|
Apps Being Evaluated by L'Oréal USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from L'Oréal USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the L'Oréal USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD L'Oréal USA Technographics
L'Oréal USA is a Retail organization based in United States,
with around 11000 employees and annual revenues of $6.00 billion.
L'Oréal USA operates a diverse technology stack with applications such as
RadiusOne AR Suite, Avature ATS and Accruent Maintenance Connection CMMS,
covering areas like AR Automation, Applicant Tracking System and Computerized Maintenance Management (CMMS).
L'Oréal USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HighRadius, Avature and Accruent.
L'Oréal USA recently adopted applications including
T. Rowe Price Retirement Recordkeeping in 2022, SAP SuccessFactors Employee Central in 2021 and Accruent Maintenance Connection CMMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of L'Oréal USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates L'Oréal USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete L'Oréal USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.