AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Lotus's (Thailand) Tech Stack and Enterprise Applications

Lotus's (Thailand) ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP ERP Financial ERP n/a 2022 2022
In 2022 Lotus's (Thailand) implemented Oracle Cloud ERP, an ERP Financial application, to modernize finance operations and drive innovation. The program was scoped as a finance-led initiative to centralize accounting and reporting across the retailer's Thailand operations. The deployment used Oracle Cloud ERP cloud-native SaaS architecture and deployed core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, Treasury, and Financial Reporting. Configurations emphasized a centralized chart of accounts, period close automation, intercompany accounting, tax and regulatory compliance for Thailand, and role-based access controls for finance and accounting teams. Operational coverage included corporate finance, accounting, procurement finance, and store finance teams across Lotus's Thailand operations supporting approximately 3,200 employees. The implementation was staged through iterative releases to bring ledger, payables, receivables, and asset management online while aligning end-to-end month-end close and reconciliation workflows. Governance established defined finance product ownership, standardized financial processes, and formal change control for configuration and security to support auditability and compliance. The Oracle Cloud ERP implementation was positioned to centralize financial processing and improve reporting and compliance across Lotus's (Thailand) retail operations.
Lotus's (Thailand) Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2021 2021
In 2021, Lotus's (Thailand) deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment aligns with the retailer’s corporate IT footprint in Thailand and supports a multi-site retail and corporate employee base of roughly 3,200 staff. Google Workspace (Formerly Google G-Suite) implementation centers on core collaboration modules including Gmail for domain email, Calendar for scheduling, Google Drive for document storage, Google Docs and Sheets for real-time content collaboration, and Google Meet for virtual meetings, with administration managed through the Google Admin console. Standard Collaboration capabilities such as shared drives, security and access controls, and group provisioning are evident from the deployment pattern and are consistent with retailer-grade collaboration workflows. The implementation is observable from Lotus's public website metadata, indicating domain-managed Google Workspace accounts and centralized email routing. Governance appears to be organized around centralized admin controls for user provisioning and group management, supporting corporate communications and store-level coordination across Thailand.
Collaboration Collaboration 2021 2021
Lotus's (Thailand) eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2022 2022
In 2022, Lotus's (Ek-Chai Distribution System Co., Ltd.) implemented Adobe Commerce (ex Magento) for eCommerce to support its retail digital storefront and core online commerce operations across Thailand. The engagement centers on Adobe Commerce (ex Magento) as the primary application for web catalog, storefront presentation, and transactional commerce capabilities. Configuration and development focused on Magento back-end extension development, native front-end and back-end teams working on responsive theme implementation, and version control workflows using GIT. Functional capabilities emphasized include extension points for catalog management, shopping cart and checkout flows, and content-driven product merchandising, consistent with typical eCommerce application architectures. Operational coverage included coordination with product owners, architects, backend integration teams, visual design and UX, and QA functions to align commerce workflows with in-store and online merchandising requirements. The deployment is situated within Lotus's Thailand organization, with developer leadership and hiring activity based in Buengkum, Bangkok. Governance and delivery practices highlighted a Core Commerce Developer role leading native front-end and back-end engineers, mentoring junior developers, enforcing development standards and continuous improvement in processes. Roadmap collaboration between product owners and architects was used to plan multi-generation software technology evolution for the Adobe Commerce eCommerce platform.
Lotus's (Thailand) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2022 2022
Customer Experience CRM 2022 2022
Customer Loyalty CRM 2023 2023
Customer Loyalty CRM 2022 2022
Customer Loyalty CRM 2019 2019
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Lotus's (Thailand) ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2022 2022
Lotus's (Thailand) PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
Lotus's (Thailand) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Lotus's (Thailand)

First Name Last Name Title Function Department Email Phone
Chief Financial Officer CXO Finance
IT Manager Manager IT
People Manager Manager HR
Head of IT Director IT
Head of Loyalty and Clubcard Director Customer Service
Manager, Service Center Manager Customer Service
IT Program Manager - PMO | Retails & Customer & Analytics Manager IT
Customer Analytics Manager Manager Customer Service
Chief Marketing Officer CXO Marketing

Apps Being Evaluated by Lotus's (Thailand) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lotus's (Thailand) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lotus's (Thailand) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Lotus's (Thailand) Technographics
Lotus's (Thailand) is a Retail organization based in Thailand, with around 3200 employees and annual revenues of $500.0 million.
Lotus's (Thailand) operates a diverse technology stack with applications such as Oracle Cloud ERP, Google Workspace (Formerly Google G-Suite) and Adobe Commerce (ex Magento), covering areas like ERP Financial, Collaboration and eCommerce.
Lotus's (Thailand) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Google and Adobe Systems.
Lotus's (Thailand) recently adopted applications including NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) in 2023, Oracle Cloud ERP in 2022 and Adobe Commerce (ex Magento) in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lotus's (Thailand)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lotus's (Thailand)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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