Wexford, 15090, PA,
United States
Lucas Systems Technographics
Lucas Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lucas Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Lucas Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lucas Systems has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, HubSpot CMS for Web Content Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lucas Systems is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lucas Systems revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lucas Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lucas Systems Tech Stack and Enterprise Applications
Lucas Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Lucas Systems implemented LiveChat as a site-embedded conversational layer to handle real-time customer interactions on its public website. The LiveChat implementation aligns with the Chatbots and Conversational AI category and serves as the primary web chat interface for customer engagement and inbound inquiry handling.
Deployment was executed as an embedded LiveChat widget on the corporate site, with configuration focused on agent consoles, chat queueing, canned responses, and transcript capture consistent with Chatbots and Conversational AI patterns. Operational coverage concentrated on customer-facing functions, notably customer support and sales inquiry screening, and governance was organized around chat operator workflows and transcript retention for operational continuity. LiveChat was instrumented to provide real-time messaging and lead capture capabilities while preserving a small-company operational footprint suitable for a 90 employee professional services firm.
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Lucas Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Lucas Systems deployed Cisco Webex Meetings on its website to provide hosted client engagement and internal conferencing capabilities. The deployment uses Cisco Webex Meetings as the core Audio Video and Web Conferencing application to enable browser based joins, scheduled client sessions, and live collaboration from the corporate site.
Configuration centers on standard Cisco Webex Meetings capabilities, including video conferencing, audio bridging, screen sharing, session recording, and participant management. The implementation surfaces meeting join flows and scheduling links directly on the public site, preserving a web native experience for external attendees and supporting browser and app based access for internal staff.
Operational coverage focuses on client facing professional services workflows and internal remote collaboration, with controls applied through Webex meeting roles and access settings. Governance is likely organized around meeting scheduling rules, attendee authentication, and recording retention policies to align web hosted conferencing with client engagement processes.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Lucas Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2010 | 2010 |
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Lucas Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2010 | 2010 |
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Tag Management | CRM |
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2020 | 2020 |
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Lucas Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Digital Workspace | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Lucas Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lucas Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-11 | Lucas Systems | Evaluated | Voxware | Voxware VoxPilot | Analytics and BI | Analytics and BI |
| 2025-10-24 | Lucas Systems | Evaluated | Manhattan Associates | Manhattan WMS | Warehouse Management | SCM |
| 2024-10-15 | Lucas Systems | Evaluated | NCR Voyix | NCR Voyix Triceps WMS | Warehouse Management | SCM |