Lumenis
2077 Gateway Pl #300,
San Jose, 95110, CA,
United States
San Jose, 95110, CA,
United States
1 408-764-3000
Retail
Lumenis Technographics
Lumenis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lumenis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Lumenis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lumenis has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, DNN Evoq Content for Web Content Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lumenis is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , DotNetNuke or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lumenis revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lumenis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lumenis Tech Stack and Enterprise Applications
Lumenis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Lumenis deployed Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat within the Chatbots and Conversational AI category to drive web-based customer engagement, supporting customer support and online sales functions.
The implementation centers on an embedded chat widget on the site, configured for real-time messaging, automated greeting flows, and canned response templates to standardize outbound and inbound interactions. Configuration includes chat routing and assignment workflows inside HubSpot, plus shared inbox management for agent handoff and transcript capture, reflecting common Chatbots and Conversational AI operational patterns.
Operational coverage is focused on website-level engagement for Lumenis retail operations, impacting customer support and online sales teams. Governance aligns administrative user roles, chat routing rules, and message retention settings inside HubSpot, formalizing front-line messaging workflows and administrative control for the Hubspot Live Chat deployment.
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Lumenis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Lumenis implemented Microsoft 365 as its Collaboration platform. The US retail company with approximately 550 employees lists Microsoft 365 on its public website, indicating an enterprise tenant adoption used to centralize core productivity and communication capabilities across corporate functions.
Microsoft 365 configuration for Lumenis is consistent with a cloud SaaS tenant architecture, providing email and calendaring, document management and intranet sites, file synchronization and personal storage, real time chat and meetings, and desktop and web productivity applications. Operational coverage likely targeted business functions including communications, knowledge management, sales enablement and administrative workflows, with governance administered through tenant-level user provisioning, permissions management and policy controls. Microsoft 365 is positioned as the primary Collaboration layer for internal productivity and document workflows at Lumenis.
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Lumenis Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotNetNuke | Legacy | DNN Evoq Content | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, Lumenis implemented DNN Evoq Content as its Web Content Management platform for the corporate website. DNN Evoq Content, built on DotNetNuke technology, was provisioned as the central content management layer to support public-facing pages and marketing assets. The deployment focused on site-level content creation, page templating, modular components, and digital asset management to standardize web content delivery. This established DNN Evoq Content as the authoritative system for website content, navigation, and presentation.
Configuration emphasized content authoring, template management, role-based permissions, and structured publishing workflows consistent with Web Content Management functional patterns. Operational ownership aligned with marketing and communications for editorial workflows and taxonomy, while IT retained responsibility for platform administration and module lifecycle. The implementation leveraged DNN Evoq Content capabilities for module orchestration, site administration, and staged authoring to support controlled content updates. Governance included defined administrative roles and publishing approvals to maintain content quality and site consistency.
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Web Content Management | Content Management |
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2014 | 2014 |
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Lumenis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Lumenis ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Lumenis SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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Lumenis TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Lumenis PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Lumenis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Lumenis CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Lumenis
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lumenis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lumenis IT executives and key decision makers. This section highlights Lumenis's latest recorded technology evaluations, including Sirion Contract Lifecycle Management for Contract Lifecycle Management on 2026-02-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lumenis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-03 | Lumenis | Evaluated | SirionLabs | Sirion Contract Lifecycle Management | Contract Lifecycle Management | Content Management |
FAQ - APPS RUN THE WORLD Lumenis Technographics
Lumenis is a Retail organization based in United States,
with around 550 employees and annual revenues of $50.0 million.
Lumenis operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and DNN Evoq Content,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Lumenis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and DotNetNuke.
Lumenis recently adopted applications including
6sense Account Engagement Platform in 2023, Zendesk Service in 2022 and StackPath CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lumenis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lumenis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lumenis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.