Luminor Bank AS Latvian branch
Skanstes iela 12,
Riga, LV-1013,
Latvia
Riga, LV-1013,
Latvia
371 67 17 1880
Banking and Financial Services
Luminor Bank AS Latvian branch Technographics
Luminor Bank AS Latvian branch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Luminor Bank AS Latvian branch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 823 Luminor Bank AS Latvian branch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Luminor Bank AS Latvian branch has purchased the following applications: Oracle Flexcube for Core Banking in 2017, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Luminor Bank AS Latvian branch is running and its propensity to invest more and deepen its relationship with Oracle , Temenos , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Luminor Bank AS Latvian branch revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Luminor Bank AS Latvian branch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Luminor Bank AS Latvian branch Tech Stack and Enterprise Applications
Luminor Bank AS Latvian branch ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Luminor Bank AS Latvian branch implemented Oracle Flexcube as its Core Banking application. The rollout was led by the Pan-Baltic Technology development unit, which provided distant people management and took ownership of Core banking Area Service management for the branch.
Configuration addressed standard Core Banking capabilities including customer records, deposits, loan servicing, payments orchestration and core ledger processing, aligned with Oracle Flexcube module patterns and transaction workflows. Development and customization work used Oracle PL/SQL, MS SQL and VB Script for backend logic, while Office 365, Jira and Confluence were used for collaboration, project tracking and delivery governance; the team also maintained high level knowledge of other core platforms such as T24 and Platon.
Governance and operational structure were formalized through unit foundation, setup and restructuring, with explicit responsibilities for IT Capabilities management, vendor agreements management and operational level vendor management. The program emphasized resource strategic planning, critical competence management, service concept implementation and development process improvements to support ongoing Core Banking operations on Oracle Flexcube.
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Core Banking | ERP Services and Operations |
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2017 | 2017 |
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Luminor Bank AS Latvian branch Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Luminor Bank AS Latvian branch implemented Microsoft 365 as its primary Collaboration platform for the branch. The deployment is visible on the corporate website where Microsoft 365 is referenced, and the implementation scope covers the Latvian branch with approximately 823 employees.
The Microsoft 365 implementation centers on cloud collaboration capabilities common to the Collaboration category, including Exchange Online for email and calendaring, SharePoint Online and OneDrive for document management and team sites, Microsoft Teams for messaging and meetings, and Office desktop and web applications for productivity. Configurations emphasize secure document sharing, team collaboration, unified messaging, and tenant level settings for mail routing, document libraries, and channel management.
Operational coverage spans corporate communications, client-facing front office teams, and internal knowledge work across the Latvian branch, with IT responsible for tenant administration, identity and access controls, and policy enforcement. The presence of Microsoft 365 on the public website indicates integration into external facing workflows such as contact channels or embedded collaboration links, and governance is handled through centralized administration, role based access, and policy controls typical of enterprise Collaboration deployments.
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Luminor Bank AS Latvian branch CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Luminor Bank AS Latvian branch deployed Hotjar on its public website https://www.luminor.lv/. Hotjar was implemented as a Customer Experience application to capture behavioral signals and qualitative feedback from web visitors across client-facing pages and digital banking touchpoints.
The deployment instrumented Hotjar capabilities common to Customer Experience programs, including session recordings, heatmaps, conversion funnels and on-page feedback polls. Configuration focused on in-browser behavioral analytics and targeted page tracking for key banking flows, using the vendor JavaScript snippet to record sessions and collect feedback while filtering irrelevant traffic.
Operational ownership for Hotjar rested with digital channels, UX and product teams at the Latvian branch, who leveraged session data for user journey analysis and iterative UX adjustments. Governance practices included role-based access to recordings and controls to restrict data capture on sensitive pages, aligning analytics use with banking privacy and compliance expectations.
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Marketing Automation | CRM |
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2017 | 2017 |
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Luminor Bank AS Latvian branch IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Luminor Bank AS Latvian branch CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Luminor Bank AS Latvian branch
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Finance Business Information Office | Director | IT | |
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Head of Core Banking Solutions | Director | IT | |
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Head of IT | Director | IT | |
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Audit Manager IT and Digital | Manager | IT | |
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Apps Being Evaluated by Luminor Bank AS Latvian branch Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Luminor Bank AS Latvian branch IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Luminor Bank AS Latvian branch digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Luminor Bank AS Latvian branch Technographics
Luminor Bank AS Latvian branch is a Banking and Financial Services organization based in Latvia,
with around 823 employees and annual revenues of $300.0 million.
Luminor Bank AS Latvian branch operates a diverse technology stack with applications such as
Oracle Flexcube, Microsoft 365 and Hotjar,
covering areas like Core Banking, Collaboration and Customer Experience.
Luminor Bank AS Latvian branch has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Contentsquare.
Luminor Bank AS Latvian branch recently adopted applications including
Oracle Flexcube in 2017, Temenos T24 in 2017 and Microsoft 365 in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Luminor Bank AS Latvian branch’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Luminor Bank AS Latvian branch’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Luminor Bank AS Latvian branch technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.