Nova Petropolis, 95150-000,
Brazil
Luz da Serra Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Luz da Serra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Luz da Serra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Luz da Serra has purchased the following applications: Hotmart HotPay for Payment Processing in 2024, Zendesk Chat for Chatbots and Conversational AI in 2017, WebinarJam for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Luz da Serra is running and its propensity to invest more and deepen its relationship with Hotmart , Zendesk , Genesis Digital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Luz da Serra revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Luz da Serra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hotmart | Legacy | Hotmart HotPay | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, Luz da Serra implemented Hotmart HotPay as its Payment Processing solution on its public website. The Hotmart HotPay deployment centralizes online payment acceptance for course enrollments and digital product sales, embedding Hotmart HotPay checkout flows into the institution website and relying on the vendor console for transaction monitoring and settlement configuration.
The implementation leverages standard Payment Processing capabilities such as checkout orchestration, payment gateway routing, subscription and recurring billing support, settlement and payouts, and fraud screening, aligned to online education billing workflows. Operational ownership sits with finance and admissions teams for reconciliation and student billing, while marketing manages checkout conversion settings, and governance is enforced through role based access in the Hotmart HotPay merchant interface and process controls to support local regulatory and tax requirements in Brazil.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesis Digital | Legacy | WebinarJam | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Luz da Serra implemented WebinarJam to support live online instruction and institutional events. WebinarJam, classified under Audio Video and Web Conferencing, is embedded on Luz da Serra's website and serves as the primary platform for scheduling and streaming synchronous classes, admissions webinars, and parent communications, with the full application name WebinarJam used across public pages and registration links.
The deployment uses WebinarJam as a cloud hosted SaaS instance embedded into the institution website, leveraging standard webinar room, registration and broadcasting modules to manage attendee sign up and live sessions. Operational ownership sits across academic coordinators and communications staff, who run scheduling workflows, session configuration and attendee notifications, and governance emphasizes centralized calendar control and instructor onboarding for consistent delivery across the Brazil based campus.
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Collaboration | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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