Madison County, NC
5707 US HWY 25/70,
Marshall, 28753, NC,
United States
Marshall, 28753, NC,
United States
1 828-649-3766
Government
Madison County, NC Technographics
Madison County, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Madison County, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Madison County, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Madison County, NC has purchased the following applications: In-House ERP for ERP Financial in 2010, Employee Navigator for Benefits Administration in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Madison County, NC is running and its propensity to invest more and deepen its relationship with In-House Applications , Employee Navigator , Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Madison County, NC revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Madison County, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Madison County, NC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 Madison County, NC implemented an In-House ERP to centralize county financial operations, explicitly targeting ERP Financial workloads for municipal accounting and budget management. The deployment was delivered as an in-house application hosted on county-managed infrastructure under the vendor designation In-House Applications, aimed at providing a single source of record for fund accounting and fiscal controls.
The In-House ERP was configured for core ERP Financial functionality, including a general ledger, accounts payable, accounts receivable, budgeting and multi-fund budgeting, procurement workflow and purchase order controls, fixed asset accounting, and financial reporting with audit trail capabilities. Configuration emphasized public sector fund accounting and role-based access controls, with workflow approval paths for requisitions and vendor payments to align with county fiscal governance.
Operational coverage focused on Madison County finance and treasury activities and extended to procurement and departmental budget owners across county government. Governance centered on centralized configuration management, user role provisioning, and documented approval workflows to enforce municipal compliance. Primary Research performed by ARTW informed this implementation profile, source ARTW Research Team.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employee Navigator | Legacy | Employee Navigator | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018 Madison County, NC deployed Employee Navigator as its Benefits Administration platform. The county provisioned Employee Navigator for its roughly 100 employees to centralize benefits enrollment and employee self-service access, with the vendor portal surfaced through links on the county website that route users to Employee Navigator account authentication.
Configuration focused on core benefits administration capabilities including open enrollment management, employee self-service enrollment and election changes, and benefits eligibility tracking. Employee Navigator was implemented as a hosted SaaS benefits enrollment and administration solution, with account and identity flows handled by Employee Navigator’s hosted sign in and redirect processes linked from the county site.
Operational coverage included HR and payroll adjacent functions across county departments, where county benefits administrators manage plan configurations, employee eligibility rules, and enrollment windows. Governance centered on centralized benefits administrator accounts and role based access for departmental approvers, with enrollment workflows and auditing processes established inside the Employee Navigator platform to support county benefits operations.
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Employee Self Service | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Madison County, NC deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the county website, indicating site integrated use of the vendor’s productivity and document services to support municipal operations and public-facing information workflows. The county-level effort concentrates on consolidating email, document access, and team collaboration across administrative and public service functions.
The deployment aligns with standard Microsoft 365 Collaboration capabilities, including Exchange Online for email, SharePoint Online for content repositories and intranet, OneDrive for user file storage, Microsoft Teams for real-time collaboration, and Office desktop and web apps for document authoring. Governance and operational controls are consistent with Microsoft 365 identity and access models, using centralized account and permission management to segment departmental access, while the website integration signals linkage between public web assets and the county’s Microsoft 365 services.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Madison County, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Madison County, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Madison County, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Madison County, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Madison County, NC Technographics
Madison County, NC is a Government organization based in United States,
with around 100 employees and annual revenues of $5.0 million.
Madison County, NC operates a diverse technology stack with applications such as
In-House ERP, Employee Navigator and Microsoft 365,
covering areas like ERP Financial, Benefits Administration and Collaboration.
Madison County, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Employee Navigator and Microsoft.
Madison County, NC recently adopted applications including
Microsoft 365 in 2021, Mixpanel in 2020 and Amazon SES in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Madison County, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Madison County, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Madison County, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.