List of Employee Navigator Customers
Bethesda, 20814, MD,
United States
Since 2010, our global team of researchers has been studying Employee Navigator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Employee Navigator for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Employee Navigator for Benefits Administration include: Acrisure, a United States based Insurance organisation with 17000 employees and revenues of $4.30 billion, Kinney Drugs, a United States based Retail organisation with 3000 employees and revenues of $900.0 million, KPH Healthcare Services, a United States based Life Sciences organisation with 4000 employees and revenues of $600.0 million, Sky Lease Cargo, a United States based Transportation organisation with 280 employees and revenues of $125.0 million, Renaissance Life & Health Insurance Company of America, a United States based Insurance organisation with 300 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Employee Navigator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Employee Navigator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Acrisure | Insurance | 17000 | $4.3B | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2022 | n/a | In 2022, Acrisure implemented Employee Navigator as its Benefits Administration application to centralize client benefits configuration and ongoing service. The deployment supported client onboarding, benefits configuration, and administrative operations for Acrisure’s insurance and client services workflows, with Systems Specialist roles based in Naperville, IL responsible for day to day management of the platform. The Employee Navigator implementation focused on configuration of customized benefit plans and policies, enrollment setup, eligibility rule configuration, renewal processing, and ongoing account maintenance. Systems Specialists were tasked with implementing renewals, performing routine system maintenance, documenting configurations, and providing first line support and training to clients and internal account managers, using Employee Navigator’s administrative interfaces and reporting capabilities. The program included explicit integration work to configure file feeds between Employee Navigator and external parties, working directly with carriers and payroll vendors to exchange enrollment and payroll deduction files. Operational coverage spanned client service teams, account management, benefits administration staff, and payroll coordination, with collaboration and documentation maintained through Microsoft 365 tools such as Teams, OneDrive, and SharePoint. Governance centered on process standardization, training, and iterative process improvement, with Systems Specialists resolving issues under general direction and escalating complex cases. The implementation emphasized structured onboarding workflows, client training, and continuous documentation to sustain ongoing service of Employee Navigator within Acrisure’s benefits administration function. | |
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Berrien County, GA | Government | 100 | $10M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2021 | n/a | In 2021, Berrien County, GA deployed Employee Navigator for Benefits Administration. Employee Navigator is provisioned through the county website as the employee facing benefits portal and is used to manage benefits enrollment and employee self service. Berrien County, GA uses Employee Navigator for Benefits Administration to centralize plan setup, open enrollment workflows, and benefits communications within county HR operations. The implementation scope targets county HR benefits administration for approximately 100 county employees, with HR staff responsible for plan configuration and enrollment oversight. Configuration leverages Employee Navigator modules commonly used for online enrollment, plan management, and employee self service, aligning benefits workflows with county governance and enrollment schedules. Using Employee Navigator on the county website centralizes employee access to benefits information and enrollment workflows, establishing a single benefit administration surface for ongoing governance and communications. | |
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City of Cibolo, TX | Government | 198 | $36M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2021 | n/a | In 2021, City of Cibolo, TX implemented Employee Navigator in the Benefits Administration category to centralize open enrollment and new hire benefits elections. The deployment targeted the city workforce of roughly 198 employees and was administered by the People & Performance department, with Employee Navigator serving as the primary online enrollment and administration system. The implementation focused on core benefits administration workflows, including employee self-service enrollment, new hire elections intake, and open enrollment capture. Configuration emphasized a standardized registration and account provisioning flow, requiring the company identifier Cibolo, a PIN composed of the last four digits of employee Social Security numbers, and date of birth, followed by username and password creation to reach each employee's Employee Navigator home page. Operational access was delivered via a web-based benefits administration page, with the People & Performance team maintaining operational control over enrollment events and user onboarding. The rollout used documented first-login instructions published to the benefits administration page to guide employee registration and to ensure consistent account setup across the organization. Governance centered on HR ownership of benefit election records and the use of Employee Navigator for ongoing benefits administration processes, with user-level authentication and self-service enrollment as the primary operational controls. The implementation preserved auditability of enrollment events through the platform's account and home page interactions as described in the city’s published enrollment guide. | |
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Government | 600 | $60M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2021 | n/a |
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Retail | 3000 | $900M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2020 | n/a |
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Life Sciences | 4000 | $600M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2019 | n/a |
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Government | 100 | $5M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2018 | n/a |
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Insurance | 300 | $80M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2020 | n/a |
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Transportation | 280 | $125M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2020 | n/a |
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Transportation | 78 | $20M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2021 | n/a |
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Buyer Intent: Companies Evaluating Employee Navigator
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