List of Employee Navigator Customers
Employee Navigator
7700 Wisconsin Avenue Suite 900,
Bethesda, 20814, MD,
United States
Bethesda, 20814, MD,
United States
1 301-583-5180
Professional Services
350
$32M
Since 2010, our global team of researchers has been studying Employee Navigator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Employee Navigator for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Employee Navigator for Benefits Administration include: Acrisure, a United States based Insurance organisation with 17000 employees and revenues of $4.30 billion, Kinney Drugs, a United States based Retail organisation with 3000 employees and revenues of $900.0 million, KPH Healthcare Services, a United States based Life Sciences organisation with 4000 employees and revenues of $600.0 million, Saratoga County, a United States based Government organisation with 1800 employees and revenues of $367.0 million, Sky Lease Cargo, a United States based Transportation organisation with 280 employees and revenues of $125.0 million and many others.
Contact us if you need a completed and verified list of companies using Employee Navigator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Employee Navigator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acrisure | Insurance | 17000 | $4.3B | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2022 | n/a |
In 2022, Acrisure implemented Employee Navigator as its Benefits Administration application to centralize client benefits configuration and ongoing service. The deployment supported client onboarding, benefits configuration, and administrative operations for Acrisure’s insurance and client services workflows, with Systems Specialist roles based in Naperville, IL responsible for day to day management of the platform.
The Employee Navigator implementation focused on configuration of customized benefit plans and policies, enrollment setup, eligibility rule configuration, renewal processing, and ongoing account maintenance. Systems Specialists were tasked with implementing renewals, performing routine system maintenance, documenting configurations, and providing first line support and training to clients and internal account managers, using Employee Navigator’s administrative interfaces and reporting capabilities.
The program included explicit integration work to configure file feeds between Employee Navigator and external parties, working directly with carriers and payroll vendors to exchange enrollment and payroll deduction files. Operational coverage spanned client service teams, account management, benefits administration staff, and payroll coordination, with collaboration and documentation maintained through Microsoft 365 tools such as Teams, OneDrive, and SharePoint.
Governance centered on process standardization, training, and iterative process improvement, with Systems Specialists resolving issues under general direction and escalating complex cases. The implementation emphasized structured onboarding workflows, client training, and continuous documentation to sustain ongoing service of Employee Navigator within Acrisure’s benefits administration function.
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Berrien County, GA | Government | 100 | $10M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2021 | n/a |
In 2021, Berrien County, GA deployed Employee Navigator for Benefits Administration. Employee Navigator is provisioned through the county website as the employee facing benefits portal and is used to manage benefits enrollment and employee self service. Berrien County, GA uses Employee Navigator for Benefits Administration to centralize plan setup, open enrollment workflows, and benefits communications within county HR operations.
The implementation scope targets county HR benefits administration for approximately 100 county employees, with HR staff responsible for plan configuration and enrollment oversight. Configuration leverages Employee Navigator modules commonly used for online enrollment, plan management, and employee self service, aligning benefits workflows with county governance and enrollment schedules. Using Employee Navigator on the county website centralizes employee access to benefits information and enrollment workflows, establishing a single benefit administration surface for ongoing governance and communications.
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City of Cibolo, TX | Government | 198 | $36M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2021 | n/a |
In 2021, City of Cibolo, TX implemented Employee Navigator in the Benefits Administration category to centralize open enrollment and new hire benefits elections. The deployment targeted the city workforce of roughly 198 employees and was administered by the People & Performance department, with Employee Navigator serving as the primary online enrollment and administration system.
The implementation focused on core benefits administration workflows, including employee self-service enrollment, new hire elections intake, and open enrollment capture. Configuration emphasized a standardized registration and account provisioning flow, requiring the company identifier Cibolo, a PIN composed of the last four digits of employee Social Security numbers, and date of birth, followed by username and password creation to reach each employee's Employee Navigator home page.
Operational access was delivered via a web-based benefits administration page, with the People & Performance team maintaining operational control over enrollment events and user onboarding. The rollout used documented first-login instructions published to the benefits administration page to guide employee registration and to ensure consistent account setup across the organization.
Governance centered on HR ownership of benefit election records and the use of Employee Navigator for ongoing benefits administration processes, with user-level authentication and self-service enrollment as the primary operational controls. The implementation preserved auditability of enrollment events through the platform's account and home page interactions as described in the city’s published enrollment guide.
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City of Jonesboro, GA | Government | 600 | $60M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2021 | n/a |
In 2021, City of Jonesboro, GA implemented Employee Navigator for Benefits Administration to centralize employee benefit enrollment and eligibility management across a municipal workforce of approximately 600 employees. The deployment was positioned to support HR responsibilities including recruitment, applicant tracking, onboarding, orientation, and benefits enrollment, with direct operational ownership by the city HR team and hiring managers and directors for job postings and new hire processing.
Employee Navigator was configured to deliver core Benefits Administration capabilities such as plan configuration, employee self service for enrollment and life events, open enrollment coordination, and onboarding linkage to HR workflows. Implementation work was performed alongside a parallel introduction of SyncHR, with Employee Navigator providing the benefits administration layer and the HR team aligning onboarding and orientation processes to the new system workflows.
Operational coverage included citywide employee populations and day to day HR operations, explicitly supporting DOT and municipal drug testing processes as part of new hire and ongoing compliance workflows. Governance was organized within HR, with the Human Resources Representative handling training, user support, benefit enrollment assistance, and coordination with hiring managers during the rollout and stabilization period.
Technically the implementation followed a cloud delivered benefits administration model, emphasizing configuration of eligibility rules and employee-facing enrollment portals rather than on premise infrastructure. Employee Navigator was restated as the benefits administration platform used by the City of Jonesboro, GA to unify benefits enrollment, onboarding touchpoints, and ongoing HR benefit administration activities.
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City of Poughkeepsie, NY | Government | 365 | $85M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2018 | n/a |
In 2018, the City of Poughkeepsie, NY implemented Employee Navigator for Benefits Administration. Deployment centered on the Human Resources organization and provided city employees with access to Employee Navigator through an iNavigator Employee Portal to support benefits enrollment and employee self service. The municipal HR site records that the City offers a comprehensive benefits program and instructs employees to contact Human Resources for benefits questions.
The implementation used standard Benefits Administration capabilities such as enrollment workflows, employee self service for plan selection, eligibility and census management, and open enrollment orchestration. Governance and operational ownership remained with Human Resources, with HR staff responsible for support, plan configuration, and policy decisions while employees use the portal for enrollment and plan information. Configuration scope focused on mapping municipal benefit plans and event rules into Employee Navigator modules to centralize benefits administration for the Citys roughly 365 employees.
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Retail | 3000 | $900M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2020 | n/a |
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Life Sciences | 4000 | $600M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2019 | n/a |
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Government | 100 | $5M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2018 | n/a |
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Insurance | 300 | $80M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2020 | n/a |
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Government | 1800 | $367M | United States | Employee Navigator | Employee Navigator | Benefits Administration | 2018 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Employee Navigator Coverage
Employee Navigator is a Benefits Administration solution from Employee Navigator.
Companies worldwide use Employee Navigator, from small firms to large enterprises across 21+ industries.
Organizations such as Acrisure, Kinney Drugs, KPH Healthcare Services, Saratoga County and Sky Lease Cargo are recorded users of
Employee Navigator for Benefits Administration.
Companies using Employee Navigator are most concentrated in Insurance, Retail and Life Sciences, with adoption spanning over 21 industries.
Companies using Employee Navigator are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Employee Navigator across Americas, EMEA, and APAC.
Companies using Employee Navigator range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 53.33%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 6.67%.
Customers of Employee Navigator include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Employee Navigator customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Benefits Administration.