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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Madrid City Hall
Location
C. de Montalbán, 1Retiro,
Madrid, 28014,
Spain
Website
https://www.madrid.es/
Phone
34 915 29 82 10
Artw industry
Government
Employee
Revenue

Madrid City Hall Technographics

Madrid City Hall Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Madrid City Hall and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Madrid City Hall employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Madrid City Hall has purchased the following applications: Indra iSafety Dispatch for Computer Aided Dispatch in 2006, ReadSpeaker Text to Speech for Natural Language Processing in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Madrid City Hall is running and its propensity to invest more and deepen its relationship with Indra Sistemas , ReadSpeaker Holding , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Madrid City Hall revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Madrid City Hall intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Madrid City Hall Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Indra Sistemas Legacy Indra iSafety Dispatch Computer Aided Dispatch ERP Services and Operations n/a 2006 2007
In 2006, Madrid City Hall contracted Indra Sistemas to implement Indra iSafety Dispatch. The deployment implemented Indra iSafety Dispatch, a Computer Aided Dispatch platform, for the city's Centro Integrado de Seguridad y Emergencias (CISEM) to unify 112, police, fire, mobility and medical response operations. The implementation configured core Computer Aided Dispatch capabilities common to municipal emergency centers, including emergency call intake and 112 call handling, incident management and shared incident records, resource allocation and dynamic dispatch consoles, and geospatial situational awareness for operational commanders. Indra iSafety Dispatch was tailored to municipal workflows to support multi-agency coordination and concurrent incident queuing across departments. Operational integration connected the CISEM 112 call center with municipal police, fire, mobility and medical response units, enabling coordinated dispatching and information sharing across agencies. The Spain deployment began with a 2006 contract and the system went live in 2007, establishing a centralized operational hub for city emergency services. Governance centered on centralized operations at CISEM with standardized incident handling procedures and cross-agency workflow orchestration to support unified response. The rollout delivered coordinated incident handling and reduced response times across municipal emergency services as reported following go live.
Emergency Management ERP Services and Operations 2006 2007
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ReadSpeaker Holding Legacy ReadSpeaker Text to Speech Natural Language Processing AI-Powered Application n/a 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2011 2011
Web Content Management Content Management 2020 2020
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Traffic Management SCM 2019 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Marketing Analytics CRM 2011 2011
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2024 2024
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Application Performance Management ITSM 2020 2020
Application Performance Management ITSM 2023 2023
Application Performance Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2011 2011
Apps Development PaaS 2017 2017
CPaaS (Communication Platform as a Service) PaaS 2025 2025
Transactional Email PaaS 2023 2023
Transactional Email PaaS 2023 2023
Transactional Email PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mass Notification System Physical Security 2006 2007
Managed Services Provider (MSP)
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workplace & Communications MSP Managed Services Provider (MSP) 2021 2021
IT Decision Makers and Key Stakeholders at Madrid City Hall
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Madrid City Hall Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Madrid City Hall Technographics

Madrid City Hall is a Government organization based in Spain, with around 1000 employees and annual revenues of $250.0 million.

Madrid City Hall operates a diverse technology stack with applications such as Indra iSafety Dispatch, ReadSpeaker Text to Speech and Cisco Webex Meetings, covering areas like Computer Aided Dispatch, Natural Language Processing and Audio Video and Web Conferencing.

Madrid City Hall has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Indra Sistemas, ReadSpeaker Holding and Cisco Systems.

Madrid City Hall recently adopted applications including Atos Eviden Lifelink in 2025, Google Workspace (Formerly Google G-Suite) in 2024 and Intuit Mailchimp in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Madrid City Hall’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Madrid City Hall’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Madrid City Hall technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.