KOOKAI Australia
269/321 Lonsdale St,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8609-8171
Retail
KOOKAI Australia Technographics
KOOKAI Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KOOKAI Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 KOOKAI Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KOOKAI Australia has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, RITEQ Time and Attendance for Time and Attendance in 2016, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KOOKAI Australia is running and its propensity to invest more and deepen its relationship with Oracle , Block (ex Square, Inc) , OpenPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KOOKAI Australia revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KOOKAI Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KOOKAI Australia Tech Stack and Enterprise Applications
KOOKAI Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, KOOKAI Australia implemented Oracle NetSuite ERP to support a hands-on digital transformation alongside continued development of its Shopify eCommerce platform. Oracle NetSuite ERP was provisioned as a cloud ERP Financial application for the company, establishing a single financial system of record for Australian operations and the finance organization.
The implementation focused on ERP Financial functional modules common to retail finance, including General Ledger, Accounts Payable, Accounts Receivable, financial reporting and inventory-related financial controls tied to merchandising. Configuration work included chart of accounts design, fiscal calendar and revenue recognition rules, automated journal processing and role-based approval workflows to align finance, merchandising and supply chain finance activities.
The program integrated Oracle NetSuite ERP with KOOKAI Australia’s Shopify eCommerce platform to align order-to-cash and settlement flows and enable unified financial posting and reconciliation. Governance emphasized centralized finance ownership of master data, formal change control for configuration updates and a phased approach to expanding transactional coverage, while maintaining continued development on the Shopify platform to preserve agility and support innovation.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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KOOKAI Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | RITEQ Time and Attendance | Time and Attendance | HCM | n/a | 2016 | 2016 |
In 2016 KOOKAI Australia implemented RITEQ Time and Attendance to centralize store-level scheduling and daily time capture across its retail operations. The deployment targeted KOOKAI Australia, a retail employer of approximately 800 staff, and positioned RITEQ Time and Attendance as the primary scheduling and attendance application for store managers and central HR scheduling workflows.
Configuration focused on core Time and Attendance capabilities, including shift rostering, electronic time capture, roster publishing and approval workflows, leave and exception handling, and operational reporting to support weekly and monthly sales and labor reviews. The implementation emphasized role-based access for store managers to create and publish rosters, and for HR and operations teams to reconcile hours and review exceptions, aligning with existing store-level activities such as roster management and performance coaching.
KOOKAI’s vendor landscape included Dayforce alongside RITEQ Time and Attendance, and the RITEQ deployment was scoped to operate within the established retail and payroll ecosystem. Operational coverage included store networks and central HR and operations functions, with training and quarterly sessions led by store leadership to embed new roster and timesheet processes.
Governance changes formalized manager approval gates for timesheets, standardized roster publication cadence, and incorporated weekly, monthly and quarterly reporting rhythms used by store managers and district leadership. The rollout emphasized manager training, hosting of team training sessions, and process adoption at the store level to support consistent rostering, loss prevention practices and succession planning workflows.
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2021 | 2021 |
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KOOKAI Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, KOOKAI Australia implemented Microsoft 365 to centralize Collaboration across corporate headquarters and retail store operations. The deployment targeted core collaboration and productivity needs for a mid-market retail organization, aligning Microsoft 365 with merchandising, marketing, customer service, and store management workflows.
The implementation included standard Microsoft 365 components such as Exchange Online for enterprise email and calendaring, SharePoint Online for intranet and document libraries, OneDrive for file sync and personal storage, Microsoft Teams for real-time chat and meetings, and the Office productivity suite for authoring and co-authoring. Configuration emphasized SharePoint site architecture for departmental content, Teams channels for cross-functional communications, and OneDrive policies for delegated file access and versioning.
Governance was implemented at the tenant level, with identity and access management controls and role-based site and mailbox provisioning workflows to support retail and corporate user populations. Operational rollout focused on aligning collaboration tooling to business functions in merchandising, marketing, and store operations, and established content lifecycle and permissioning practices consistent with the Collaboration category and Microsoft 365 platform.
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KOOKAI Australia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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KOOKAI Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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KOOKAI Australia PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2008 | 2008 |
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KOOKAI Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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KOOKAI Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at KOOKAI Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of People and Development | Director | HR | |
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Payroll Manager | Manager | Finance | |
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People and Development Coordinator | Manager | HR | |
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People & Development Manager | Manager | HR | |
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CIO | CXO | Finance | |
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Apps Being Evaluated by KOOKAI Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KOOKAI Australia IT executives and key decision makers. This section highlights KOOKAI Australia's latest recorded technology evaluations, including KEKA Payroll for Payroll on 2024-11-21 and ADP Workforce Now for Core HR on 2024-11-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KOOKAI Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-21 | KOOKAI Australia | Evaluated | KEKA | KEKA Payroll | Payroll | HCM |
| 2024-11-21 | KOOKAI Australia | Evaluated | ADP | ADP Workforce Now | Core HR | HCM |
FAQ - APPS RUN THE WORLD KOOKAI Australia Technographics
KOOKAI Australia is a Retail organization based in Australia,
with around 800 employees and annual revenues of $85.0 million.
KOOKAI Australia operates a diverse technology stack with applications such as
Oracle NetSuite ERP, RITEQ Time and Attendance and Microsoft 365,
covering areas like ERP Financial, Time and Attendance and Collaboration.
KOOKAI Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Dayforce and Microsoft.
KOOKAI Australia recently adopted applications including
Klarna Payments in 2021, Humanforce Ento Rostering in 2021 and Quantcast Measure in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KOOKAI Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KOOKAI Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KOOKAI Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.