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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Mahindra Holidays & Resorts India Tech Stack and Enterprise Applications

Mahindra Holidays & Resorts India HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Solus Security Systems Legacy iSOLUS ATTENDANCE Time and Attendance HCM n/a 2010 2010
In 2010, Mahindra Holidays & Resorts India deployed iSOLUS ATTENDANCE as a Time and Attendance solution across its resort network. The deployment used Solus Security Systems iSOLUS ATTENDANCE to centralize employee attendance and access control across more than 50 Club Mahindra locations in India. The implementation comprised biometric and card based time and attendance capture, access control capability, and centralized reporting to support HR attendance workflows. iSOLUS ATTENDANCE consolidated site level event records into a central store for reporting and reconciliation, enabling uniform attendance data across resorts. Operational coverage focused on HR and time and attendance processes in the India region, with the solution instrumented at resort sites and integrated into centralized reporting workflows. The scope emphasized resort operations and local HR teams as primary system users and data consumers. Governance during rollout standardized attendance policies and access rules across sites and established centralized reporting controls. The system has been in use since 2010 and is reported to have delivered centralized reporting and improved attendance accuracy across Club Mahindra locations.
Mahindra Holidays & Resorts India AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Mahindra Holidays & Resorts India implemented Tawk.to on its public website, clubmahindra.com, deploying the Tawk.to chat interface as a customer-facing engagement channel. The implementation centers on the Chatbots and Conversational AI category and positions Tawk.to as the primary web-embedded conversational layer for real-time visitor interaction and asynchronous messaging. Tawk.to is configured to deliver standard Chatbots and Conversational AI capabilities such as a live chat widget, real-time visitor monitoring, predefined response templates, offline messaging capture, and chat transcript retention. The configuration emphasizes agent-facing dashboards and conversational workflows that enable front-line staff to handle inquiries, escalate complex requests, and maintain response consistency through scripted replies and routing logic. Operational coverage is focused on the corporate website and the customer service and reservations functions, with front-office contact center and guest relations teams operating agent accounts and conversation queues. Governance elements inferred from the deployment include template management, agent access controls, and documented escalation rules to support consistent handling of inquiries across online sales and guest support workflows.
Chatbots and Conversational AI AI-Powered Application 2022 2022
Mahindra Holidays & Resorts India Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Mahindra Holidays & Resorts India implemented Microsoft 365 as its Collaboration platform. The deployment is reported as being used on their website and to support internal collaboration across the organization. Microsoft 365 deployment centered on standard Collaboration modules including Exchange Online for enterprise email, SharePoint Online for intranet and document management, OneDrive for Business for personal file storage, Teams for synchronous collaboration, and Office desktop and web applications for productivity. These components were configured to support document authoring, version control, team chat, meetings, and shared calendars consistent with Collaboration best practices. The implementation connected Microsoft 365 content workflows to the corporate web presence, enabling editorial publishing and content staging through SharePoint authored assets and Office generated content used on the website. Integrations focused on content handoff and publishing pipelines between collaboration tools and the public site, keeping content governance within the Microsoft 365 environment. Governance emphasized Microsoft 365 identity and access controls to manage permissions and approval workflows, with role based access for editorial, marketing, and corporate communications staff. Operational scope included cross functional business functions such as marketing, corporate communications, and IT collaboration, with the Microsoft 365 platform serving as the central Collaboration layer for content and team productivity.
Mahindra Holidays & Resorts India Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
Mahindra Holidays & Resorts India CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2019 2019
Marketing Analytics CRM 2015 2015
Mahindra Holidays & Resorts India ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Mahindra Holidays & Resorts India PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Mahindra Holidays & Resorts India IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2022 2022
Mahindra Holidays & Resorts India Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Physical Access Control System Physical Security 2010 2010

IT Decision Makers and Key Stakeholders at Mahindra Holidays & Resorts India

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Mahindra Holidays & Resorts India Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mahindra Holidays & Resorts India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mahindra Holidays & Resorts India digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mahindra Holidays & Resorts India Technographics
Mahindra Holidays & Resorts India is a Leisure and Hospitality organization based in India, with around 4643 employees and annual revenues of $270.2 million.
Mahindra Holidays & Resorts India operates a diverse technology stack with applications such as iSOLUS ATTENDANCE, Tawk.to and Microsoft 365, covering areas like Time and Attendance, Chatbots and Conversational AI and Collaboration.
Mahindra Holidays & Resorts India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Solus Security Systems, Tawk.to and Microsoft.
Mahindra Holidays & Resorts India recently adopted applications including Haptik AI Platform in 2022, Zoho Site24x7 in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mahindra Holidays & Resorts India’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mahindra Holidays & Resorts India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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