Falmouth, 04105-1318, ME,
United States
Maineline Computer Systems Technographics
Maineline Computer Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maineline Computer Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Maineline Computer Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maineline Computer Systems has purchased the following applications: Microsoft 365 for Collaboration in 2021, UseResponse for Customer Support in 2021, Atlassian StatusPage for Incident Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maineline Computer Systems is running and its propensity to invest more and deepen its relationship with Microsoft , UseResponse , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maineline Computer Systems revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maineline Computer Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maineline Computer Systems Tech Stack and Enterprise Applications
Maineline Computer Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Maineline Computer Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UseResponse | Legacy | UseResponse | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Maineline Computer Systems deployed UseResponse as its Customer Support application. The deployment is customer-facing and embedded on the company website, indicating a web-hosted UseResponse implementation acting as the primary support channel for a 17-employee distribution firm.
The UseResponse implementation centers on core Customer Support capabilities typical of the category, including ticketing and a knowledge base, a feedback and community portal, and a self-service help center. Configuration work focused on ticket routing and triage, response templates, categorization and tagging, and publishing structured knowledge articles to the web-hosted portal, aligning support workflows with ongoing customer inquiries.
Operational coverage is centered on the customer support function and service operations, with the website-embedded UseResponse instance serving external customers and front-line support staff. Governance emphasis is on ownership of knowledge base content, ticket lifecycle management and standardized triage and escalation workflows, implemented through UseResponse configuration and site-embedded routing rather than on-premises infrastructure.
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Marketing Automation | CRM |
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2021 | 2021 |
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Maineline Computer Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian StatusPage | Incident Management | ITSM | n/a | 2021 | 2021 |
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Maineline Computer Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Maineline Computer Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Maineline Computer Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||