La Mirada, 90638, CA,
United States
Makita U.S.A Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Makita U.S.A and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Makita U.S.A employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Makita U.S.A has purchased the following applications: Blue Yonder WMS (ex JDA WMS) for Warehouse Management in 2017, OwnerIQ CoEx for Data Management Platform in 2014, Alloy IT Asset Management for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Makita U.S.A is running and its propensity to invest more and deepen its relationship with Blue Yonder , Inmar Intelligence , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Makita U.S.A revenues, which have grown to $244.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Makita U.S.A intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blue Yonder | Legacy | Blue Yonder WMS (ex JDA WMS) | Warehouse Management | SCM | Open Sky Group | 2017 | 2017 |
In 2017 Makita U.S.A deployed Blue Yonder WMS (ex JDA WMS) as its Warehouse Management platform across its United States distribution operations. The decision positioned Blue Yonder WMS as the central Warehouse Management application for inventory and warehouse task orchestration within Makita U.S.A.
The Blue Yonder WMS implementation was configured to support core warehouse workflows typical of the Warehouse Management category, including receiving, putaway, inventory control, order picking and replenishment, cycle counting, and task orchestration for warehouse staff. Mobile workflow enablement and barcode-driven transaction processing were emphasized to standardize execution and improve operational consistency across distribution shifts.
Open Sky Group served as the implementation partner and led the 2017 upgrade go-live, providing structured training and post-go-live support. Training, professionalism, and attention to detail from Open Sky Group were explicitly credited in project communications, and user-facing support was highlighted as a major contributor to adoption and operational readiness among Makita U.S.A employees.
Governance activities centered on role-based training, operational handoffs to distribution supervisors, and support escalation processes managed with the Open Sky Group team. The vendor and partner relationship focused on sustaining WMS operational stability, with employee feedback on training and support reported as a direct factor in the upgrade go-live success.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inmar Intelligence | Legacy | OwnerIQ CoEx | Data Management Platform | CRM | n/a | 2014 | 2014 |
In 2014, Makita U.S.A implemented OwnerIQ CoEx, a Data Management Platform, on its website to capture behavioral audiences for digital marketing and e-commerce activation. The deployment positions OwnerIQ CoEx as a central repository for site signals and audience orchestration across Makita U.S.A digital channels.
OwnerIQ CoEx was configured to collect first party and third party signals from site sessions and to build persistent audience segments for targeted campaigns. The implementation leveraged typical Data Management Platform capabilities including cookie based identity stitching, audience segmentation, and data onboarding workflows to map customer profiles and prepare audiences for activation.
Operational ownership for OwnerIQ CoEx resides with Makita U.S.A marketing and e-commerce teams in the United States, who manage segment definitions, tagging governance, and audience activation policies. The solution is instrumented through site level tagging and event capture to feed continuous audience refresh cycles, enabling exports and activation to programmatic and media channels via standard audience endpoints.
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alloy Software | Legacy | Alloy IT Asset Management | Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management | n/a | 2011 | 2011 |
In 2011, Makita U.S.A implemented Alloy IT Asset Management in . Alloy IT Asset Management centralized help-desk operations across regional offices, consolidating ticket intake, assignment, and resolution workflows into a single system under the IT service function.
The deployment included single-sign-on integration with Active Directory to streamline user authentication and accelerate technician access to cases. Configuration emphasized incident and request handling workflows, and the implementation planned extension into Alloy Navigator network inventory and auditing modules to support automated asset discovery and auditing across the environment.
Operational coverage focused on Makita U.S.A regional support sites and the corporate IT service desk, centralizing governance for ticket management and asset auditing processes. The rollout was executed rapidly with a two week installation and the case study reports improved service levels and faster ticket resolution as early operational outcomes.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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