Manipal Hospitals
The Annexe, 98/2, Rustom Bagh, Off HAL Airport Road,
Bengaluru, 560017,
India
Bengaluru, 560017,
India
91 80 2520 2951
Healthcare
Manipal Hospitals Technographics
Manipal Hospitals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Manipal Hospitals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Manipal Hospitals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manipal Hospitals has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Adrenalin Max HCM for Core HR in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manipal Hospitals is running and its propensity to invest more and deepen its relationship with SAP , Adrenalin , Leena AI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manipal Hospitals revenues, which have grown to $4.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manipal Hospitals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Manipal Hospitals Tech Stack and Enterprise Applications
Manipal Hospitals ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Manipal Hospitals implemented SAP ERP ECC 6.0 as an ERP Financial system to centralize financial accounting and procurement processes across its hospital network. The deployment established an SAP R/3 ECC.6.0 environment used for core FI and MM transaction processing across Manipal Hospitals, which operates 15 hospitals and three primary clinics across six states.
SAP ERP ECC 6.0 was configured to support Financial Accounting and Materials Management workflows, with targeted ABAP development delivering Smart Forms for Purchase Order, Purchase Return, GST Invoice and Sales Invoice. Customizations included GST implementation components, validations in ME21N ME22N ME23N using BADI ME_PROCESS_PO_CUST to enforce info record, net price and store code checks, and BAPI driven invoice automation through BAPI_INCOMINGINVOICE_CREATE. Data onboarding and mass maintenance used BDC and LSMW for material master creation and extension, vendor and customer mass upload and payment clearing via F44 and F32, and automated vendor payment clearing uploads using F 58.
The implementation integrated SAP with external procurement and middleware systems, automating PO creation in SAP via BAPI and returning PO information to Ariba, and pushing GRN and material master data out through the PI interface to third party tools. MIGO screen enhancements were developed using MB_MIGO_BADI to add an additional tab and to support GRN Held and post process customizations with automatic pushes to PI. Operational coverage included hospital rollout projects and a new hospital implementation in Delhi, reflecting multi-site adoption across the network.
Operational governance was delivered through technical specification design reviews, development, debugging, unit testing and documentation by the SAP ABAP team. Workflow and control changes included MIRO Approval Park and Post customizations, balance transfer programs for customer vendor and GL balances, FI vendor and customer ageing reports with automated email triggers, and ongoing issue resolution and testing as part of rollout and steady state support.
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Manipal Hospitals HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adrenalin | Legacy | Adrenalin Max HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Manipal Hospitals implemented Adrenalin Max HCM to centralize Core HR functions and address workforce management challenges across its healthcare operations. Manipal Hospitals, part of the Manipal Education and Medical Group and employing approximately 4,500 staff, pursued the deployment to support evidence based decision making while preserving patient care quality and employee engagement.
The Adrenalin Max HCM implementation focused on a standard Core HR architecture with an employee master record as the single and reliable source of truth, self service modules for employees and managers to increase productivity and engagement, and digitization of talent related processes. Adrenalin Max HCM was configured to support talent management workflows including performance management with faster appraisal turnaround, and learning and development pathways aimed at training and retention for clinical and non clinical staff.
Operational coverage emphasized HR, talent management, learning and development, and performance management across Manipal Hospitals facilities, aligning workforce administration with patient care delivery priorities. The deployment emphasized process digitization and automation of HR transactions through self service, enabling HR teams to focus on strategic workforce planning and evidence based decisions.
Governance and process changes were oriented toward establishing unified employee data governance and standardizing talent workflows, with the stated aims of providing a single source of employee insights, increasing employee engagement through self service, and accelerating performance appraisal cycles. The program intent was to digitize talent processes and improve turnaround on performance appraisals without any claim of quantified outcomes in the source material.
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HR Service Delivery | HCM |
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2021 | 2021 |
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Manipal Hospitals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Manipal Hospitals deployed Zoom to extend its Audio Video and Web Conferencing capabilities, embedding Zoom on the corporate website to enable web-based meeting access for external participants. The implementation is associated with the hospital network and the public site source indicates Zoom is exposed for browser joins and session entry from the Manipal Hospitals website.
The deployment focused on core Zoom functional modules such as video meetings, webinar hosting, screen sharing, and session recording, configured to support clinician patient sessions and internal administrative meetings. Zoom was provisioned to allow direct join flows from the website, and standard conferencing features were used to orchestrate scheduled clinical and nonclinical sessions.
Operational coverage included clinical departments and corporate functions across the hospital network, with use cases aligned to remote consultations, provider collaboration, and virtual administrative workflows. The deployment pattern reflects typical Audio Video and Web Conferencing usage in healthcare, combining patient facing access via the website with internal collaboration scenarios.
Governance and operational controls were implemented through centralized account provisioning and role based access controls, with scheduling and public embedding managed by the hospital IT and digital teams. Session configuration and access management were structured to align conferencing workflows with clinical scheduling and administrative processes.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Manipal Hospitals SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management, Inventory Management | SCM |
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2015 | 2015 |
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Manipal Hospitals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Manipal Hospitals ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2013 | 2013 |
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Manipal Hospitals PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Manipal Hospitals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Manipal Hospitals Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fire Alarm and Life Safety System | Physical Security |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Manipal Hospitals
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Manipal Hospitals Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Manipal Hospitals IT executives and key decision makers. This section highlights Manipal Hospitals's latest recorded technology evaluations, including SAP Fioneer Core Banking for Core Banking on 2026-02-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Manipal Hospitals digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-24 | Manipal Hospitals | Evaluated | SAP Fioneer | SAP Fioneer Core Banking | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Manipal Hospitals Technographics
Manipal Hospitals is a Healthcare organization based in India,
with around 4500 employees and annual revenues of $4.50 billion.
Manipal Hospitals operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Adrenalin Max HCM and Zoom,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Manipal Hospitals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adrenalin and Zoom Video Communications.
Manipal Hospitals recently adopted applications including
Microsoft 365 in 2022, Lotame DMP in 2022 and Eyeota DMP in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Manipal Hospitals’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Manipal Hospitals’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Manipal Hospitals technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.