Manulife Singapore
8 Cross Street 15-01 Manulife Tower,
Singapore, 48424,
Singapore
Singapore, 48424,
Singapore
65 6737-1221
Insurance
Manulife Singapore Technographics
Manulife Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Manulife Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Manulife Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manulife Singapore has purchased the following applications: Workday HCM for Core HR in 2016, Microsoft 365 for Collaboration in 2015, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manulife Singapore is running and its propensity to invest more and deepen its relationship with Workday , Microsoft , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manulife Singapore revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manulife Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Manulife Singapore Tech Stack and Enterprise Applications
Manulife Singapore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Manulife Singapore implemented Workday HCM as its Core HR platform to support HR Shared Services, payroll and operations across the Singapore office. The deployment supported an HR Shared Services team operating from February 2016 to April 2019 and delivered daily operations support to approximately 750 stakeholders in Singapore.
Workday HCM was configured to serve as the primary Workday HRIS for personnel recordkeeping, lifecycle updates, and employee self service automation. Functional modules and capabilities implemented included payroll validation and checker workflows for approval, personnel reporting, benefits administration for local and expatriate populations, annual tax filing support, and HR analytics and reporting. The implementation included UAT testing on payroll and benefits compensation and documented SOPs for payroll, personnel reporting and operations.
Operational coverage tied the Workday HCM Core HR instance into cross functional HR workflows, working closely with HRBP, Compensation and Benefits, Talent Acquisition, learning and global mobility teams, and the regional shared services team in Manila to coordinate payroll and HR operational processes. Day to day operations supported transferred employees, secondments, contract administration, work pass applications and renewals, statutory filings, and ticketing inquiries related to salary, taxes, policies, benefits and claims.
Governance focused on documented workflows, updated standard operating procedures and service level agreements, regular audits for payroll data integrity, and the use of payroll checker and validator approval gates to control payroll releases. The stated objective of the Workday HCM implementation was to optimize HR operational and payroll efficiency and to provide a better employee experience across the organization.
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Manulife Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Manulife Singapore implemented Microsoft 365 as its Collaboration platform. Manulife Singapore is using Microsoft 365 on their website and within its corporate Microsoft 365 tenant to provide cloud-first productivity and communication capabilities for the organization.
The deployment leverages core Microsoft 365 services, including Exchange Online for enterprise email, Microsoft Teams for unified communications and meetings, SharePoint Online for document management and intranet content, OneDrive for personal file storage, and the Office productivity suite for desktop and web authoring. Configuration work focused on mailbox provisioning, team and site structure for document collaboration, and information protection settings aligned with Collaboration use cases.
Operational coverage is centered on the Manulife Singapore employee base within Singapore and extends to customer-facing content surfaced on the corporate website. Identity and access are managed through centralized corporate authentication and role based access controls to secure collaboration workflows and external sharing scenarios, preserving separation between internal and public content.
Governance includes delegated administrator roles, compliance and retention settings appropriate for an insurance organization, and governance policies for external sharing, team lifecycle, and data classification. The implementation emphasizes standardized collaboration workflows to support client communications, policy servicing, and internal knowledge sharing across corporate functions.
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Collaboration | Collaboration |
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2018 | 2018 |
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Manulife Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Manulife Singapore provisioned Adobe Experience Manager as its Digital Asset Management platform for the corporate website. Adobe Experience Manager is used to centralize and serve web-facing media and structured content on manulife.com.sg, providing a single repository for published assets and site content.
The deployment emphasizes core Digital Asset Management capabilities, including a centralized asset repository, metadata and taxonomy management, automated renditions for web delivery, authoring and templating for page and campaign content, and editorial publishing workflows. Adobe Experience Manager is configured to support asset ingestion, search and retrieval, metadata-driven organization, and staged content publishing to the public site.
Operational ownership sits with Manulife Singapore marketing and digital experience teams, who use role-based access, versioning and approval workflows to govern asset lifecycles and editorial processes. The implementation scope is focused on the public website and related campaign content, aligning Digital Asset Management controls with content governance and ongoing site operations.
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Manulife Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Manulife Singapore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Manulife Singapore TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2021 | 2021 |
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Manulife Singapore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Manulife Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Manulife Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Actuarial Executive | Manager | Risk | |
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Actuarial Manager | Manager | Risk | |
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Apps Being Evaluated by Manulife Singapore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Manulife Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Manulife Singapore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Manulife Singapore Technographics
Manulife Singapore is a Insurance organization based in Singapore,
with around 400 employees and annual revenues of $750.0 million.
Manulife Singapore operates a diverse technology stack with applications such as
Workday HCM, Microsoft 365 and Adobe Experience Manager,
covering areas like Core HR, Collaboration and Digital Asset Management.
Manulife Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Microsoft and Adobe Systems.
Manulife Singapore recently adopted applications including
Marin Software Platform in 2021, Moodys Analytics AXIS in 2021 and Adobe Experience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Manulife Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Manulife Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Manulife Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.