MAPFRE Insurance
211 Main Street,
Webster, 1570, MA,
United States
Webster, 1570, MA,
United States
1 800-221-1605
Insurance
MAPFRE Insurance Technographics
MAPFRE Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MAPFRE Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31000 MAPFRE Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MAPFRE Insurance has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP SuccessFactors Compensation for Compensation Management in 2020, Duck Creek Suite for Insurance ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MAPFRE Insurance is running and its propensity to invest more and deepen its relationship with SAP , ADP , Duck Creek Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MAPFRE Insurance revenues, which have grown to $2.91 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MAPFRE Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MAPFRE Insurance Tech Stack and Enterprise Applications
MAPFRE Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 MAPFRE Insurance deployed SAP S/4 HANA as its ERP Financial platform, establishing a centralized finance backbone to support procurement integration and financial reporting. The decision to adopt ARIBA as the procurement tool was made in 2019 after vendor evaluation, and planning work in 2019 and 2020 defined a Global Procurement Model to run in ARIBA alongside SAP S/4 HANA.
The implementation centered on SAP S/4 HANA financial modules integrated natively with ARIBA to enable electronic provider collaboration, process automation, and continuous updates. Configuration work focused on procurement to finance handoffs, standardizing purchase-to-pay touchpoints, and aligning master data and supplier catalogs between ARIBA and SAP S/4 HANA.
Integrations were explicit between ARIBA and the financial modules of SAP S/4 HANA, supporting accounts payable and procurement workflow orchestration consistent with ERP Financial practices. Operational rollout was scoped to companies fiscally based in Spain, with a planned cutover of those entities to the ARIBA-based Global Procurement Model in April 2021, excluding MAPFRE Asistencia.
Governance activity between 2019 and 2020 established the new Global Procurement Model, defining centralized procurement processes, supplier collaboration rules, and update cadences to keep ARIBA and SAP S/4 HANA aligned. The narrative reflects MAPFRE Insurance SAP S/4 HANA ERP Financial implementation supporting a coordinated procurement and finance operating model.
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MAPFRE Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2020 | 2020 |
In 2020, MAPFRE Insurance implemented SAP SuccessFactors Compensation as part of a Compensation Management rollout across its HR ecosystem. This initiative was positioned against prior consolidation work and targeted an entity level sizing and efficiency effort at the HQ covering approximately 500 employees, while aligning with group level integration efforts across multiple local HR tools.
The Sizing and Efficiency project conducted September 2018 to January 2019 produced a questionnaire for individual activities and workloads, cross referenced with productivity indicators, and identified operational pain points and process improvement opportunities across the full range of functions. Those outputs informed the configuration of SAP SuccessFactors Compensation, guiding mapping of roles and workload indicators to compensation components, defining pay cycles, compensation forms, budget controls and approval workflows consistent with Compensation Management practices.
An Integration Project completed July 2018 to November 2018 consolidated 24 local HR tools into SuccessFactors Central Employee and Talent, Evaluation and Compensation modules, creating a centralized employee record and harmonized talent and evaluation data feeding compensation processes. Integration work focused on data harmonization, role mapping and aligning evaluation outputs to compensation eligibility and budgeting, enabling the SAP SuccessFactors Compensation module to operate from a single source of truth for employee and performance data.
The Dynamic Structure Project executed March 2018 to August 2018 designed a network structure based on squads, tribes, collaborative roles and Scrum methodology, and introduced a project based structure with OKRs and adaptation of the Clarity project management tool plus targeted change management. Governance efforts included participation in the proposal for the Group's new Corporate Governance model and updates to approval matrices and workflow orchestration for compensation decisions to align with the flatter network structure and collaborative roles.
Rollout was executed in selected areas with planning for scaled deployment, combining HR process redesign, centralized data, and tool adaptation to align compensation workflows with new organizational structures. The implementation linked SAP SuccessFactors Compensation, SuccessFactors Central Employee and Talent, and Evaluation modules to institutional governance changes and operational redesign.
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Core HR | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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MAPFRE Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Suite | Insurance ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, MAPFRE Insurance implemented Duck Creek Suite as its Insurance ERP. The deployment positioned Duck Creek Suite to centralize policy administration, billing, and claims management for MAPFRE Insurance, aligning platform functionality with core insurance operations and product lifecycle processes.
The implementation used a modular, configurable platform architecture, leveraging typical Insurance ERP capabilities such as policy lifecycle automation, rating and product configuration, billing orchestration, and claims workflow management. Duck Creek Suite was configured to support rule based underwriting logic and configurable product models to accelerate new product onboarding and standardize policy processing.
Operational scope focused on insurance business functions including underwriting, policy administration, billing, claims operations, and distribution channels across MAPFRE Insurance. Governance changes accompanied the rollout, instituting centralized configuration governance, formal change control for product and rating rules, and process alignment between underwriting and claims to reduce manual handoffs.
MAPFRE Insurance is recorded as a customer of Duck Creek Technologies, reflecting an enterprise adoption of Duck Creek Suite in the Insurance ERP category. The record confirms application level deployment and alignment to core insurance functions without specifying implementation partners or detailed topology.
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Legal Time and Billing | ERP Services and Operations |
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2015 | 2015 |
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Mailing System | ERP Services and Operations |
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2016 | 2016 |
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MAPFRE Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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MAPFRE Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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MAPFRE Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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MAPFRE Insurance PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2010 | 2010 |
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MAPFRE Insurance Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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MAPFRE Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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MAPFRE Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2022 | 2022 |
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MAPFRE Insurance Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at MAPFRE Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MAPFRE Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MAPFRE Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MAPFRE Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MAPFRE Insurance Technographics
MAPFRE Insurance is a Insurance organization based in United States,
with around 31000 employees and annual revenues of $2.91 billion.
MAPFRE Insurance operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Compensation and Duck Creek Suite,
covering areas like ERP Financial, Compensation Management and Insurance ERP.
MAPFRE Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Duck Creek Technologies.
MAPFRE Insurance recently adopted applications including
Veritas NetBackup in 2022, Kyndryl IT Modernization in 2022 and SDL Tridion in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MAPFRE Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MAPFRE Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MAPFRE Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.