Maple Ridge, V2X 3K8, BC,
Canada
Maple Place Dental Centre Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Maple Place Dental Centre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Maple Place Dental Centre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maple Place Dental Centre has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, CallRail Call Tracking for Call Tracking and Recording in 2018, MailChannels for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maple Place Dental Centre is running and its propensity to invest more and deepen its relationship with Google , CareCru , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maple Place Dental Centre revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maple Place Dental Centre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Maple Place Dental Centre deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud SaaS implementation is documented on the clinic website and supports a three-person practice, establishing Google Workspace as the central collaboration and communications layer for the business.
Google Workspace (Formerly Google G-Suite) is used for core Collaboration capabilities, including Gmail for practice email, Google Calendar for appointment coordination, and Google Drive with Docs and Sheets for shared administrative documents. The deployment is administered through the Google Admin console for user provisioning and access controls, with shared drives and document-level permissions aligned to front-desk and administrative workflows, and site-level integration linking contact and scheduling flows to the clinic email and calendar infrastructure.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, Maple Place Dental Centre implemented CallRail Call Tracking in the Call Tracking and Recording category on its public website. The deployment is web centric, configured to provision tracking numbers and embed the CallRail Call Tracking JavaScript snippet to capture inbound call sessions, caller attribution, and call metadata for web initiated phone leads. Implementation scope is limited to the single Canadian dental practice and focuses on incoming call capture from online channels rather than broad enterprise telephony rearchitecture.
Functional capabilities implemented reflect standard Call Tracking and Recording workflows and include dynamic number insertion to tie phone calls to web sessions, call recording and call logs for review, and session level analytics for channel attribution. Operational coverage centers on front desk call handling and marketing activity, supporting appointment scheduling workflows and campaign attribution, with call records and recordings retained in the CallRail Call Tracking application for operational review and marketing analysis.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailChannels | Legacy | MailChannels | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, Maple Place Dental Centre deployed MailChannels for Transactional Email on its website. MailChannels is used to send transactional messages originating from the site, such as appointment confirmations, contact form notifications, and patient communications, providing outbound email delivery for customer facing workflows. The implementation connects the website contact and appointment forms to MailChannels to ensure SMTP relay and deliverability for critical messages.
Deployment is scoped to the website layer and the small Canadian practice operationally, with configuration focused on SMTP relay settings and account level controls rather than enterprise scale orchestration. MailChannels functional capabilities in use align with standard Transactional Email workflows and include SMTP relay, outbound deliverability optimization and outbound filtering, together with monitoring and reporting to provide operational visibility. Governance and administration are centralized with the practice administrator, keeping rollout and ongoing management lightweight for a three person organization.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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