AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Maravai Life Sciences Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Mitel Legacy Mitel MiCloud Flex Contact Center Call Center CRM n/a 2018 2018 In 2018 Maravai Life Sciences implemented Mitel MiCloud Flex Contact Center as a cloud-based contact handling platform to support customer-facing operations, listed under the Call Center category. The Mitel MiCloud Flex Contact Center was deployed within the companys MiCloud VoIP estate to centralize inbound and outbound voice routing and to provide enterprise call handling for Maravai and its affiliated sites including Vector Laboratories, Vector UK, Cygnus Technologies, Glen Research and TriLink Biotechnologies across the United States and the United Kingdom. Configuration and functional coverage focused on Call Center capabilities common to the category, including automatic call distribution, interactive voice response flows, agent desktop and supervisor dashboards, and queue management and reporting. The implementation was managed as a cloud-hosted service integrated into the existing MiCloud telephony footprint, with category-aligned capabilities for CTI style desktop control, call queuing and session routing to support multi-site agent groups. Operational administration was performed alongside other cloud services managed by IT, specifically Office365, Litmos, NetSuite and Box, and relied on the organizations network and VMware infrastructure for endpoint and voice transport stability. Endpoint support spanned Windows and Mac workstations and the broader infrastructure stack such as servers, firewalls and switches, indicating the contact center ran in a consolidated cloud-first communications environment. Governance and rollout were led by the IT Support Manager who administered daily operations, managed a team of 12 direct reports and contractors, coordinated site moves and decommissions, and established policies and procedures to streamline support. Day-to-day responsibilities included ongoing administration of Mitel MiCloud Flex Contact Center, VOIP maintenance and coordination with vendors and contractors to sustain the Call Center environment across all supported sites.
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
PBX, VoiP and Phone Systems Collaboration 2018 2018
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2017 2017
IT Decision Makers and Key Stakeholders at Maravai Life Sciences
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Maravai Life Sciences Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Maravai Life Sciences Technographics

Maravai Life Sciences is a Life Sciences organization based in United States, with around 600 employees and annual revenues of $883.0 million.

Maravai Life Sciences operates a diverse technology stack with applications such as GoDaddy, Mitel MiCloud Flex Contact Center and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Maravai Life Sciences has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GoDaddy, Mitel and Microsoft.

Maravai Life Sciences recently adopted applications including Salesforce Sales Cloud in 2021, Mitel MiCloud Flex Contact Center in 2018 and Mitel VoiP in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Maravai Life Sciences’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Maravai Life Sciences’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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