San Diego, 92121, CA,
United States
Maravai Life Sciences Technographics
Maravai Life Sciences Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maravai Life Sciences and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Maravai Life Sciences employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maravai Life Sciences has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Microsoft 365 for Collaboration in 2017, Mitel MiCloud Flex Contact Center for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maravai Life Sciences is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maravai Life Sciences revenues, which have grown to $883.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maravai Life Sciences intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maravai Life Sciences Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Maravai Life Sciences implemented Oracle NetSuite ERP OneWorld as its core ERP Financial platform to consolidate IT systems and onboard four acquired entities across the United States and the United Kingdom. The program accompanied building the corporate IT organization for a private equity backed life sciences company and centralized transactional processing for finance and operations across the combined estate.
The implementation configured primary modules for Financials, Order Management, Inventory, Manufacturing, and Procurement, aligning NetSuite OneWorld functional workflows with operational accounting and supply chain processes. Configuration work included multi-entity financial controls and role-based access to support consolidated close, order-to-cash orchestration, inventory valuation, shop floor manufacturing records, and procurement requisitioning workflows.
Integrations were built to bring orders into Oracle NetSuite ERP from company websites and from partner websites via EDI, and connectors were implemented for logistics and commerce operations including FedEx and UPS for shipping, Avatax for tax calculation, and Cybersource for payment processing. These interfaces supported end-to-end transaction flows between eCommerce order capture, partner EDI orders, warehouse inventory updates, and financial posting in the ERP Financial system.
Governance and compliance tooling was rolled out in parallel to meet ISO certification needs, including document control, training management using Litmos, and complaint tracking implemented across NetSuite and Service Cloud. The deployment emphasized centralized process ownership, standardized training and document workflows, and integrated complaint handling tied to ERP transactional records.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Maravai Life Sciences deployed Microsoft 365 to establish a Collaboration platform across its corporate environment. The deployment is observable in the company website source and positions Microsoft 365 as the primary Collaboration application for enterprise email, document collaboration, and online meetings. The implementation reflects a corporate scoped rollout rather than a public web feature set, aligning the application to internal communication and content workflows.
Microsoft 365 was configured with core Collaboration modules including Exchange Online for mail, SharePoint Online for intranet and document libraries, Microsoft Teams for meetings and chat, and OneDrive for Business for endpoint file sync. Administration and operational control were organized at the tenant level with centralized user provisioning and role based administration, alongside compliance and data governance controls consistent with life sciences Collaboration requirements. The architecture centers on the Microsoft 365 tenant and identity plane to unify collaboration, content management, and communication services across corporate departments.
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiCloud Flex Contact Center | Call Center | CRM | n/a | 2018 | 2018 |
In 2018 Maravai Life Sciences implemented Mitel MiCloud Flex Contact Center as a cloud-based contact handling platform to support customer-facing operations, listed under the Call Center category. The Mitel MiCloud Flex Contact Center was deployed within the companys MiCloud VoIP estate to centralize inbound and outbound voice routing and to provide enterprise call handling for Maravai and its affiliated sites including Vector Laboratories, Vector UK, Cygnus Technologies, Glen Research and TriLink Biotechnologies across the United States and the United Kingdom.
Configuration and functional coverage focused on Call Center capabilities common to the category, including automatic call distribution, interactive voice response flows, agent desktop and supervisor dashboards, and queue management and reporting. The implementation was managed as a cloud-hosted service integrated into the existing MiCloud telephony footprint, with category-aligned capabilities for CTI style desktop control, call queuing and session routing to support multi-site agent groups.
Operational administration was performed alongside other cloud services managed by IT, specifically Office365, Litmos, NetSuite and Box, and relied on the organizations network and VMware infrastructure for endpoint and voice transport stability. Endpoint support spanned Windows and Mac workstations and the broader infrastructure stack such as servers, firewalls and switches, indicating the contact center ran in a consolidated cloud-first communications environment.
Governance and rollout were led by the IT Support Manager who administered daily operations, managed a team of 12 direct reports and contractors, coordinated site moves and decommissions, and established policies and procedures to streamline support. Day-to-day responsibilities included ongoing administration of Mitel MiCloud Flex Contact Center, VOIP maintenance and coordination with vendors and contractors to sustain the Call Center environment across all supported sites.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Maravai Life Sciences
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Maravai Life Sciences Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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