AI Buyer Insights:

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Mark Allen Holdings Tech Stack and Enterprise Applications

Mark Allen Holdings HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Breathe HR, a ELMO Company Legacy BreatheHR HR Core HR HCM n/a 2017 2017
Payroll HCM 2017 2017
Recruiting, Applicant Tracking System HCM 2020 2020
Mark Allen Holdings Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020 Mark Allen Holdings implemented Zoom for Audio Video and Web Conferencing across its United Kingdom professional services operations. The Zoom implementation is surfaced on the corporate website to provide direct access to meetings and event sessions and to embed live session entry points for clients and prospects. The deployment leverages Zoom as a cloud-hosted SaaS platform, using standard meeting and webinar capabilities including browser-based joining, native clients, screen sharing and session recording to support client events and internal collaboration. Zoom is presented on the website to simplify attendee access, consistent with category-aligned conferencing and webinar workflows. Operational coverage spans customer-facing events and internal communications across corporate functions, with the Zoom application embedded on public pages to streamline live session entry. Governance around scheduling, access controls and meeting moderation was centralized to align web-exposed sessions with corporate communications and event workflows.
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2022 2022
Mark Allen Holdings CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2016 2016
In 2016, Mark Allen Holdings implemented Zendesk Service as its primary Customer Support application on its public website. The deployment uses the Zendesk Service cloud hosted platform to centralize inbound web requests into a ticketing system and enable case management for client interactions. Configuration emphasizes web widget embedding on site pages, customizable ticket forms, automated routing and priority assignment, macros and triggers for agent productivity, and a knowledge base to support self service. Typical Customer Support workflows such as ticket lifecycle management, SLA enforcement and escalation paths are configured to govern agent response and resolution steps. Operational coverage centers on the customer support and client services teams in the United Kingdom, with the website channel feeding the Zendesk Service instance for front line intake and triage. Governance is implemented through centralized admin controls for ticket routing rules, role based access for agents and managers, and maintained content governance for the knowledge base.
Customer Support CRM 2020 2020
Marketing Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2015 2015
Mark Allen Holdings PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Mark Allen Holdings IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Mark Allen Holdings CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2012 2012

IT Decision Makers and Key Stakeholders at Mark Allen Holdings

First Name Last Name Title Function Department Email Phone
Sales Director Director Sales
Sales Director Director Sales
Managing Director Director Finance
Managing Director Director Finance

Apps Being Evaluated by Mark Allen Holdings Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mark Allen Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mark Allen Holdings digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mark Allen Holdings Technographics
Mark Allen Holdings is a Professional Services organization based in United Kingdom, with around 480 employees and annual revenues of $73.0 million.
Mark Allen Holdings operates a diverse technology stack with applications such as BreatheHR HR, Zoom and Zendesk Service, covering areas like Core HR, Audio Video and Web Conferencing and Customer Support.
Mark Allen Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Breathe HR, a ELMO Company, Zoom Video Communications and Zendesk.
Mark Allen Holdings recently adopted applications including Slack Connect in 2022, Teamtailor ATS in 2020 and Zoom in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mark Allen Holdings’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mark Allen Holdings’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mark Allen Holdings technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.