Apps Run The World

Marks and Spencer Software Purchases and Digital Transformation Initiatives

Last updated on 2021-09-21 08:45:34

Discover the latest software purchases and digital transformation initiatives being undertaken by Marks and Spencer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 69577 Marks and Spencer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Marks and Spencer has purchased the following applications: Lumen CDN for Content Delivery Network in 2021, AuthSMTP for Transactional Email in 2021, Awin Affiliate Marketing for Partner Relationship Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Marks and Spencer is running and its propensity to invest more and deepen its relationship with Lumen , AuthSMTP , Awin or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Marks and Spencer revenues, which have grown to $12.58 billions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marks and Spencer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Marks & Spencer Group plc (also known as M&S and MS) is a British multinational retailer headquartered in the City of Westminster, London. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. It specializes in the selling of clothing, home products, and luxury food products. M&S was founded in 1884 by Michael Marks and Thomas Spencer in Leeds. M&S currently has 979 stores across the U.K. including 615 that only sell food products.

Scope and Challenges

Multi-channel businesses are importing and exporting a diverse range of materials and goods from around the world. As a result, the ability to accurately track, control and analyze import and export data on the goods passing through UK ports plays an increasing role in supply chain operational efficiency and profitability. The larger and more multinational the business, the more complex the processes involved.

Descartes has provided the Marks & Spencer’s customs team with instantaneous access to its customs information, which allows it to validate the data in near real-time, which in turn speeds up the time by which goods can be moved through customs on to the retailer’s warehouse. Furthermore, the system ensures Marks & Spencer’s continued control as new markets come on stream or, in the event of any change to existing or new brokers, receiving data for compliance and cost management without interruption.

Outcome and Implications

Some of the outcomes from the implementation are, 

  • Better Access to Information - With the Descartes solution in place, Marks & Spencer has quicker access to customs-related data. With better information, the company can more rapidly clear cargo through customs as well as enable streamlined communication.
  • Simplified Reporting - The Descartes solution has enabled Marks & Spencer to store declaration-related information. This includes advanced recordkeeping capabilities which are essential for cross-border declarations.
  • Standardize Processes - Ensuring that procedures are consistent is essential to enable compliance. The Descartes solution provided Marks & Spencer with a centralized methodology for the company and its customs brokers to submit declarations.
  • Added Compliance - Descartes has helped Marks & Spencer better connect with customs brokers to improve declaration processes, better coordinate shipments, more accurately calculate duties and readily receive information from its supply chain participants.

Quotes

“We implemented the Descartes solution to centralize and standardize the system through which we and our customs brokers make the customs declarations. Descartes’ software allows us to control the export and reimport process surrounding these goods to ensure we pay duty correctly and are HMRC compliant.” - said Mark Corby, Senior Global Customs Manager, Marks & Spencer.


Waterside House 35 North Wharf Road
London, W2 1NW , x
United Kingdom
44 20 7935 4422
https://www.marksandspencer.com/
Industry Employees Revenue
Retail 69577 $12.58B

Enterprise Software and Cloud Applications being used by Marks and Spencer


Vendor Old Product New Product Category Market Users VAR/SI When Live
Microsoft Legacy Applications Microsoft Exchange Online Collaboration Collaboration n/a n/a 2012 2012
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe CCaaS CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Customer Data Platform CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2007 2007
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Customer Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Partner Relationship Management CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Customer Engagement CRM Subscribe Subscribe 2015 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2009 2009
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2005 2005
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Sales Automation CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe eCommerce Fraud Protection eCommerce Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Personalization and Product Recommendations eCommerce Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2019 2021
Subscribe Subscribe Subscribe Payment Processing ERP Financial Management Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Payment Processing ERP Financial Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Payment Processing ERP Financial Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Travel Management ERP Services and Operations Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Merchandise Planning ERP Services and Operations Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Candidate Relationship Management HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Workforce Management HCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Time and Attendance HCM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Application Hosting Services IaaS Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application Hosting Services IaaS Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Master Data Management PaaS Subscribe Subscribe 2014  2014 
Subscribe Subscribe Subscribe Fashion PLM PLM and Engineering Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Supplier Relationship Management Procurement Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Real-Time Transportation Visibility SCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Warehouse Management SCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Demand Forecasting and Planning SCM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Global Trade Management SCM Subscribe Subscribe 2016 2016
Vendor Old Product New Product Category Market Users VAR/SI When Live
Microsoft Legacy Applications Microsoft Exchange Online Collaboration Collaboration n/a n/a 2012 2012
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe CCaaS CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Customer Data Platform CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2007 2007
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Customer Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Partner Relationship Management CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Customer Engagement CRM Subscribe Subscribe 2015 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2009 2009
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2005 2005
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Sales Automation CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe eCommerce Fraud Protection eCommerce Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Personalization and Product Recommendations eCommerce Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2019 2021
Subscribe Subscribe Subscribe Payment Processing ERP Financial Management Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Payment Processing ERP Financial Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Payment Processing ERP Financial Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Travel Management ERP Services and Operations Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Merchandise Planning ERP Services and Operations Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Candidate Relationship Management HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Workforce Management HCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Time and Attendance HCM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Fashion PLM PLM and Engineering Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Supplier Relationship Management Procurement Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Real-Time Transportation Visibility SCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Warehouse Management SCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Demand Forecasting and Planning SCM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Global Trade Management SCM Subscribe Subscribe 2016 2016
Vendor Old Product New Product Category Market Users VAR/SI When Live
Amazon Web Services (AWS) Legacy Applications Amazon SES Transactional Email PaaS n/a n/a 2018 2018
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Master Data Management PaaS Subscribe Subscribe 2014  2014 
Vendor Old Product New Product Category Market Users VAR/SI When Live

IT Decision Makers and Key Stakeholders at Marks and Spencer


First Name Last Name Title Email Phone
Subscribe Subscribe Head of Finance Subscribe Subscribe
Subscribe Subscribe Head of HR Subscribe Subscribe
Subscribe Subscribe Travel Manager Subscribe Subscribe
Subscribe Subscribe Head of Finance, International Subscribe Subscribe
Subscribe Subscribe Director of Group Procurement Subscribe Subscribe
Subscribe Subscribe Payroll Lead Subscribe Subscribe
Subscribe Subscribe Head Of Finance Subscribe Subscribe
Subscribe Subscribe HR Director Subscribe Subscribe
Subscribe Subscribe Head of HR Subscribe Subscribe
Subscribe Subscribe Head of Finance - Food Subscribe Subscribe
Subscribe Subscribe Head of Learning Subscribe Subscribe
Subscribe Subscribe Head Of Operations - Treasury/Chief Investment Office North America Subscribe Subscribe
Subscribe Subscribe Head of Logistics - Strategic network Subscribe Subscribe
Subscribe Subscribe Accounts Receivable Manager Subscribe Subscribe
Subscribe Subscribe Head of HR Retail Operations Subscribe Subscribe
Subscribe Subscribe Head of HR Subscribe Subscribe
Subscribe Subscribe Operational Training Lead Subscribe Subscribe
Subscribe Subscribe Finance Manager, Accounts Payable Subscribe Subscribe
Subscribe Subscribe Group Treasurer Subscribe Subscribe
Subscribe Subscribe Head of Supply Chain - Food Subscribe Subscribe
Subscribe Subscribe Head of Finance - Business Service Centre and Systems Exploitation Subscribe Subscribe
Subscribe Subscribe Head of SAP Operations Subscribe Subscribe
Subscribe Subscribe Head of Group Financial Planning & Reporting Subscribe Subscribe
Subscribe Subscribe Head of Marketing Procurement (Interim) Subscribe Subscribe
Subscribe Subscribe Forecasting and Planning Manager (Labour Scheduling) Subscribe Subscribe
Subscribe Subscribe CTO - Head of Strategy & Architecture Subscribe Subscribe
Subscribe Subscribe Head of GM Supply Chain Management & Planning Subscribe Subscribe
Subscribe Subscribe Executive Director Marketing and International Subscribe Subscribe
Subscribe Subscribe Interim CFO Subscribe Subscribe
Subscribe Subscribe Senior Finance Manager - Group Accounting & Reporting Subscribe Subscribe
Subscribe Subscribe Head of Engineering - Supply Chain Subscribe Subscribe
Subscribe Subscribe Head of Group Financial Planning and Reporting Subscribe Subscribe
Subscribe Subscribe Group Head of Procurement Subscribe Subscribe
Subscribe Subscribe IT Service Operations Manager Subscribe Subscribe
Subscribe Subscribe Operational Training Manager Subscribe Subscribe
Subscribe Subscribe Director - Investment Management Subscribe Subscribe