Marks & Spencer

Waterside House 35 North Wharf Road,
London, W2 1NW,
United Kingdom

https://www.marksandspencer.com/

44 20 7935-4422

Retail

64000

$16.3B

Marks & Spencer Technographics

Marks & Spencer Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Marks & Spencer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 64000 Marks & Spencer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Marks & Spencer has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2013, Akamai mPulse for Application Performance Management in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Marks & Spencer is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , WebNX or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Marks & Spencer revenues, which have grown to $16.35 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marks & Spencer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Marks & Spencer Data, Technology Stack, and Enterprise Applications

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Amazon Web Services (AWS)	Legacy	Amazon EC2	Application Hosting and Computing Services	IaaS	n/a	2013	2013
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2012	2013
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2014	2015

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Akamai	Legacy	Akamai mPulse	Application Performance Management	ITSM	n/a	2015	2015
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2020	2020

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Cisco Systems	Legacy	Cisco Webex Meetings	Audio Video and Web Conferencing	Collaboration	n/a	2018	2018
Subscribe	Subscribe	Subscribe	PBX, VoiP and Phone Systems	Collaboration	Subscribe	2018	2018

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2024	2025
Subscribe	Subscribe	Subscribe	Employee Engagement	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2024	2025
Subscribe	Subscribe	Subscribe	PEO	HCM	Subscribe	2020	2021
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System, Candidate Relationship Management	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Workforce Scheduling	HCM	Subscribe	2012	2012

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Call Center, Customer Engagement	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2015	2016
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2007	2007
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Partner Relationship Management	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2019	2019

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2018	2018

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Demand Forecasting and Planning	SCM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Demand Forecasting and Planning	SCM	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Global Trade Management	SCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Real-Time Transportation Visibility	SCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2014	2014

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce Fraud Protection	eCommerce	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2015	2016
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2017	2017

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2019	2020

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2017	2017

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Facility Management	ERP Services and Operations	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Point Of Sale	ERP Services and Operations	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Travel Management	ERP Services and Operations	Subscribe	2014	2014

PLM and Engineering

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Fashion PLM	PLM and Engineering	Subscribe	2012	2012

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Master Data Management	PaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Operating System (OS)	PaaS	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2021	2021

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2011	2011

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2018	2018

IT Decision Makers and Key Stakeholders at Marks & Spencer

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Head of Engineering - Supply Chain	Director	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Head of GM Supply Chain Management & Planning	Director	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Head of Learning	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	HR Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Operational Training Lead	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Operational Training Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head Of Operations - Treasury/Chief Investment Office North America	Director	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Director - Investment Management	Director	Investment	Subscribe	Subscribe
Subscribe	Subscribe	CTO - Head of Strategy & Architecture	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Executive Director Marketing and International	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Interim CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of SAP Operations	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Group Financial Planning & Reporting	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Accounts Receivable Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Group Financial Planning and Reporting	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Finance - Food	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Logistics - Strategic network	Director	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Group Head of Procurement	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Head of Finance - Business Service Centre and Systems Exploitation	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Finance Manager, Accounts Payable	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	IT Service Operations Manager	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head Of Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Finance Manager - Group Accounting & Reporting	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Group Treasurer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Travel Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Head of Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Finance, International	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of HR	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of HR	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director of Group Procurement	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Head of Marketing Procurement (Interim)	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Head of Supply Chain - Food	Director	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Head of HR Transformation	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Human Resources	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Finance Director M&S - General Merchandise	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of HR Retail Operations	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of HR	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of HR	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Payroll Lead	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Forecasting and Planning Manager (Labour Scheduling)	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Digital and Data Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Experience, Digital and Data	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Service Improvement & Change	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Regional Head of HR - South East and London	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Data Science and Analytics	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head Of Customer Service & Complaint Operations	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Contact Centres & Colleague Services	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	B2B Customer Success Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head Of Customer Experience and Insights	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Marketing Director	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Customer Experience Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director Of Real Estate	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Facilities Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Director of Asset Management	Director	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Chief Technology Officer- Customer & Channels	CXO	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Operations & Experience	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Senior Head of Product - Customer Engagement	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Commercial, Product & Loyalty	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Chief Digital Product Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Loyalty Communications	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Loyalty Operations & Partnerships - UK and Ireland (Sparks)	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Group Human Resources Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	HR Analytics Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of People Analytics	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Region - Human Resources Business Partner	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Loyalty and Masterbrand	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Chief Data & AI Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	SAP Core Financial Reporting "Product Manager," M&S Data and Technology	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Data Governance	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Data Centre Operations Manager	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager of Data Platforms -Cloud and On Premise	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Digital & Technology Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Technology - Cloud & Infrastructure	Director	IT	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by Marks & Spencer Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Marks & Spencer Technographics

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ITSM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

AI-Powered Application

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

SCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

eCommerce

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

EPM

Vendor

Old Product

New Product

Category

Market

VAR/SI