Chicago, 60636, IL,
United States
Marquette Bank Technographics
Marquette Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marquette Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Marquette Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marquette Bank has purchased the following applications: ADP Workforce Now for Core HR in 2020, Finastra Encore Teller for Digital Banking in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marquette Bank is running and its propensity to invest more and deepen its relationship with ADP , Finastra , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marquette Bank revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marquette Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marquette Bank Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Marquette Bank implemented ADP Workforce Now for Core HR. The bank, which employs roughly 300 staff in the United States, surfaces ADP Workforce Now on its corporate website, indicating a cloud-hosted, vendor-managed deployment exposed through public web access for HR-related self-service and candidate interactions. The visible integration on the website demonstrates that ADP Workforce Now is an active part of Marquette Bank's employee experience and HR access channels.
ADP Workforce Now is being used to manage core HR functions including employee records, payroll, benefits administration, time and attendance, and HR reporting, reflecting typical Core HR module usage for a mid-market financial services firm. Operational coverage centers on HR and payroll business functions supporting branch and corporate staff, with configuration oriented to centralized employee data management and role-based self-service. Governance and workflow design emphasize HR-administered hiring, onboarding, compensation administration and separation processes, consistent with Core HR SaaS deployments in regulated banking environments.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Encore Teller | Digital Banking | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Marquette Bank implemented Finastra Encore Teller as part of a Digital Banking initiative to enable needs based selling. The deployment centered on Finastra Encore Teller together with Encore Sales & Service capabilities and Touché Analyzer, aligning teller and contact center interactions with customer segmentation and targeted offer workflows.
The configuration emphasized Encore Sales & Service functionality embedded in the Finastra Encore Teller environment, while Touché Analyzer provided segmentation and analytical support to prioritize product and service offers. Functional capabilities implemented included customer segmentation, targeted offer scripting for front line staff, and telephone campaign support, creating a linked workflow between analytics and point of sale interactions.
Operational coverage focused on the bank sales team, front line branch staff, and telephone channels, with a rollout that shifted seller behavior toward needs based conversations. Governance centered on process changes for cross sell and offer presentation, and the implementation explicitly helped Marquette Bank implement needs based selling and reach customers at the front line and on the telephone with targeted product and service offers.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011 Marquette Bank implemented LivePerson Conversational Cloud on its public website to introduce Chatbots and Conversational AI for customer service and digital channel engagement. The deployment focused on a browser-embedded chat widget that provides a conversational entry point for retail customers and prospects and routes interactions into supervised agent workflows and automated response flows.
The LivePerson Conversational Cloud implementation encompassed standard Chatbots and Conversational AI functional capabilities, including automated conversation flows, intent-based message handling, agent handoff orchestration, session state management, and conversation analytics. Governance activity centered on conversation handling policies, compliance monitoring for financial communications, and configuration of agent workflows to align digital engagement with the bank's customer service operations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Marquette Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Marquette Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||