Richmond, 23230, VA,
United States
Marriott Courtyard Richmond Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Marriott Courtyard Richmond and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Marriott Courtyard Richmond employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marriott Courtyard Richmond has purchased the following applications: M3 Accounting Core for ERP Financial in 2016, M3 Labor Management for Time and Attendance in 2016, Inn-Flow Accounting for Hospitality ERP in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marriott Courtyard Richmond is running and its propensity to invest more and deepen its relationship with M3 , Inn-Flow , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marriott Courtyard Richmond revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marriott Courtyard Richmond intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Labor Management | Time and Attendance | HCM | n/a | 2016 | 2016 |
In 2016 Marriott Courtyard Richmond implemented M3 Labor Management. M3 Labor Management is a Time and Attendance application deployed at the property level to centralize employee time capture, scheduling, and labor cost visibility for the hotel operation.
The implementation focused on standard Time and Attendance capabilities, including electronic time capture, shift scheduling, labor rules configuration, and payroll export workflows. The system was configured to align scheduling and labor controls with on property P&L responsibilities, enabling managers to enforce labor rules and track labor cost against departmental budgets.
The deployment operated alongside other property systems familiar to staff, notably SalesPro, Timesaver, and Inn-Flow, with governance and operational ownership retained by the General Manager. Operational coverage included front desk, housekeeping, food and beverage, and back office HR processes, and the General Manager used M3 Labor Management as part of routine workforce governance and scheduling oversight.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inn-Flow | Legacy | Inn-Flow Accounting | Hospitality ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Marriott Courtyard Richmond implemented Inn-Flow Accounting as the property financial system, deploying the application to support core Hospitality ERP functions for the ten-employee hotel. Inn-Flow Accounting was positioned to centralize property-level financial management and reporting, aligning with the hotel’s need for consistent P&L control and departmental expense oversight.
The implementation focused on accounting and financial modules typical to the Hospitality ERP category, including general ledger, accounts receivable and payable workflows, inventory control for F&B and banquets, labor cost tracking, and periodic financial reporting and budgeting. Configuration emphasized department-level chart of accounts and reporting templates to support operational revenue tracking and P&L consolidation at the property level.
Operationally the system was used by hotel operations, finance, and food and beverage teams to track revenues, labor cost and inventory, and to inform business planning and departmental expense decisions. Staff at the property had documented knowledge of Inn-Flow systems alongside M3, SalesPro, and Timesaver, which indicates operational familiarity with hospitality accounting and revenue workflows.
Governance centered on role-based access for the general manager and finance staff, scheduled reconciliations and inventory audits, and integration of accounting outputs into on-property business planning and staffing decisions. During 2015 to 2019 the General Manager recorded outcomes including exceeding top line revenues with 135% flow-through as of December 2018, a 2.87% RevPAR increase, improved STR ranking from 6 to 3 in the competitive set in 2018, and internal staff promotions, reflecting the operational context in which Inn-Flow Accounting was operating.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Listing Management | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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