Marriott Courtyard Richmond
6400 W Broad St,
Richmond, 23230, VA,
United States
Richmond, 23230, VA,
United States
1 804-282-1881
Leisure and Hospitality
Marriott Courtyard Richmond Technographics
Marriott Courtyard Richmond Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marriott Courtyard Richmond and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Marriott Courtyard Richmond employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marriott Courtyard Richmond has purchased the following applications: M3 Accounting Core for ERP Financial in 2016, M3 Labor Management for Time and Attendance in 2016, Inn-Flow Accounting for Hospitality ERP in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marriott Courtyard Richmond is running and its propensity to invest more and deepen its relationship with M3 , Inn-Flow , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marriott Courtyard Richmond revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marriott Courtyard Richmond intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marriott Courtyard Richmond Tech Stack and Enterprise Applications
Marriott Courtyard Richmond ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Marriott Courtyard Richmond implemented M3 Accounting Core, an ERP Financial application deployed at the property level to centralize core accounting and financial reporting for a 10-employee hotel in the United States. The deployment focused on providing a single ledger and transaction repository for property finance, aligning day to day accounting activities with periodic P and L reporting and asset controls. M3 Accounting Core was the primary financial system used by the property finance team during the GM tenure from 2015 to 2019.
Configuration centered on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and inventory costing, with controls and configuration tuned to support P and L ownership, revenue tracking, and labor cost monitoring. The implementation included workstreams for month end close procedures, recurring journal automation, cost center accounting, and inventory valuation workflows to enable tighter control over operations revenue, labor cost, and inventories. The system supported finance workflows typical for hotel properties and was used alongside property operational tools.
Operational coverage extended across property finance, operations and revenue related functions, and the environment coexisted with SalesPro, Timesaver, and Inn Flow systems that were part of the broader hotel technology landscape. Governance relied on property level financial stewardship, with the general manager retaining full P and L responsibility and controlling asset and expense governance. During the period of use the property reported explicit performance outcomes including exceeding top line revenues, achieving 135 percent flow through as of December 2018, RevPAR growth of 2.87 percent, improved STR ranking from 6 to 3 in the competitive set in 2018, and several months with 150 to 200 percent flow through while operating with M3 Accounting Core.
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Marriott Courtyard Richmond HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Labor Management | Time and Attendance | HCM | n/a | 2016 | 2016 |
In 2016 Marriott Courtyard Richmond implemented M3 Labor Management. M3 Labor Management is a Time and Attendance application deployed at the property level to centralize employee time capture, scheduling, and labor cost visibility for the hotel operation.
The implementation focused on standard Time and Attendance capabilities, including electronic time capture, shift scheduling, labor rules configuration, and payroll export workflows. The system was configured to align scheduling and labor controls with on property P&L responsibilities, enabling managers to enforce labor rules and track labor cost against departmental budgets.
The deployment operated alongside other property systems familiar to staff, notably SalesPro, Timesaver, and Inn-Flow, with governance and operational ownership retained by the General Manager. Operational coverage included front desk, housekeeping, food and beverage, and back office HR processes, and the General Manager used M3 Labor Management as part of routine workforce governance and scheduling oversight.
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Marriott Courtyard Richmond ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inn-Flow | Legacy | Inn-Flow Accounting | Hospitality ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Marriott Courtyard Richmond implemented Inn-Flow Accounting as the property financial system, deploying the application to support core Hospitality ERP functions for the ten-employee hotel. Inn-Flow Accounting was positioned to centralize property-level financial management and reporting, aligning with the hotel’s need for consistent P&L control and departmental expense oversight.
The implementation focused on accounting and financial modules typical to the Hospitality ERP category, including general ledger, accounts receivable and payable workflows, inventory control for F&B and banquets, labor cost tracking, and periodic financial reporting and budgeting. Configuration emphasized department-level chart of accounts and reporting templates to support operational revenue tracking and P&L consolidation at the property level.
Operationally the system was used by hotel operations, finance, and food and beverage teams to track revenues, labor cost and inventory, and to inform business planning and departmental expense decisions. Staff at the property had documented knowledge of Inn-Flow systems alongside M3, SalesPro, and Timesaver, which indicates operational familiarity with hospitality accounting and revenue workflows.
Governance centered on role-based access for the general manager and finance staff, scheduled reconciliations and inventory audits, and integration of accounting outputs into on-property business planning and staffing decisions. During 2015 to 2019 the General Manager recorded outcomes including exceeding top line revenues with 135% flow-through as of December 2018, a 2.87% RevPAR increase, improved STR ranking from 6 to 3 in the competitive set in 2018, and internal staff promotions, reflecting the operational context in which Inn-Flow Accounting was operating.
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Marriott Courtyard Richmond AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Marriott Courtyard Richmond Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Marriott Courtyard Richmond Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Marriott Courtyard Richmond eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Marriott Courtyard Richmond CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Listing Management | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Marriott Courtyard Richmond ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Marriott Courtyard Richmond PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Marriott Courtyard Richmond IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Marriott Courtyard Richmond
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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General Manager | Manager | Finance | |
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Assistant General Manager | Director | Operations | |
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Apps Being Evaluated by Marriott Courtyard Richmond Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marriott Courtyard Richmond IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marriott Courtyard Richmond digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Marriott Courtyard Richmond Technographics
Marriott Courtyard Richmond is a Leisure and Hospitality organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
Marriott Courtyard Richmond operates a diverse technology stack with applications such as
M3 Accounting Core, M3 Labor Management and Inn-Flow Accounting,
covering areas like ERP Financial, Time and Attendance and Hospitality ERP.
Marriott Courtyard Richmond has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as M3 and Inn-Flow.
Marriott Courtyard Richmond recently adopted applications including
Microsoft 365 in 2022, Atlassian Jira Service Desk in 2022 and Adobe Experience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marriott Courtyard Richmond’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marriott Courtyard Richmond’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marriott Courtyard Richmond technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.