Apps Run The World

Mars, Incorporated Digital Transformation Initiatives

Apps Run The World

Discover the latest digital transformation initiatives being undertaken by Mars, Incorporated and its business and technology executives. Each quarter our research team identifies the applications that are being used by Mars, Incorporated from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Since 2010, our global team of researchers has been studying Mars, Incorporated software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mars, Incorporated propensity to invest in new Enterprise Applications such as Analytics and BI, Collaboration, Content Management, CRM, EPM, ERP, HCM, ITSM, PLM, PPM, Procurement, SPM, SCM or Treasury and Risk Management systems.

The research results are being incorporated int our Customer Database which has over 100 data fields that detail Mars, Incorporated IT roadmap and budget, latest software purchases, implementation status, partner involvement, and decision-makers.

About the Customer

Mars, Incorporated is an American global manufacturer of confectionery, pet food, and other food products with US$ 33 billion in annual sales in 2015, and is ranked as the 6th largest privately held company in the United States by Forbes.

Scope and Challenges

Mars is integrating its existing SAP on-premise system with a variety of cloud platforms, including Salesforce Service Cloud, SuccessFactors, and Avaya for telecommunications to help promote self-service within the company. This is being created in the form of an in-region shared service center, which has currently gone live in China. North America will go live in November.

This vision was focused on providing technology that enables associates to do more of what they wanted to be doing, growing careers and developing themselves. Mars didn’t want employees to worry about who to talk to if they had a question. Instead, they should be able to simply ask an HR portal that delivers results that are personalized. The transformation plan was originally set at five years, but the business is trying to reduce this to three, given the competitive pressures faced in the consumer goods market – Mars sees the HR transformation as critical to growing the business going forward.

Outcome and Implications

Along with talent acquisition, the HR shared service center has also made huge improvements to performance management, associate relations, as well as standardized processes across the organization.

One of the big improvements has been single sign-on and the ability to deliver content that is personalized to the person asking the question.

Quotes

"As you might with changing and transforming HR there are some big shifts that we would be making. Having all sorts of different technologies and different processes that were not standardized, that’s changing. We have more associates self-service and line managers self-service then we’ve ever had using the Salesforce Employee Community and our new SuccessFactors HR portal." - said Jonathan Meyers Senior Manager at Mars Inc.


6885 Elm St.
McLean, 22101 , VA
USA
+1 703-821-4900
https://www.mars.com/
Industry Employees Revenue
Consumer Packaged Goods Subscribe Subscribe

Enterprise Software & Cloud Applications Purchased by Mars, Incorporated


Vendor Old Product New Product Function Market Users VAR/SI When Live
1WorldSync Legacy Applications 1WorldSync Product Content Solutions Content Management n/a n/a 2014 2014
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Customer Service Software CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Customer Relationship Management CRM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Human Capital Management HCM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Customer Relationship Management CRM Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Enterprise Resource Planning ERP Financial Management Subscribe Subscribe 2015  2015 
Subscribe Subscribe Subscribe Travel and Expense ERP Financial Management Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Brand Commerce eCommerce Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Social Listening Platform, Audience Insights Tool, and Social Media Command Center CRM Subscribe Subscribe 2011 2011

IT Decision Makers and Key Stakeholders at Mars, Incorporated


First Name Last Name Title Email Phone
Subscribe Subscribe VP Procurement Subscribe Subscribe
Subscribe Subscribe CIO Mars Chocolate and Vice President Mars Information Services Subscribe Subscribe
Subscribe Subscribe Chief Marketing & Customer Officer Subscribe Subscribe
Subscribe Subscribe Vice President Finance Petcare Europe/CIS/Africa Subscribe Subscribe
Subscribe Subscribe VP Finance Subscribe Subscribe
Subscribe Subscribe Sr Business Intelligence Manager Subscribe Subscribe
Subscribe Subscribe IT Director Subscribe Subscribe
Subscribe Subscribe CFO - Mars Petcare UK Subscribe Subscribe
Subscribe Subscribe Director Rewards Strategic Technology Subscribe Subscribe
Subscribe Subscribe Global Finance Data & Analytics Director Subscribe Subscribe
Subscribe Subscribe Global Category Director International Travel Retail Subscribe Subscribe
Subscribe Subscribe Global Change Mangmeent Leader, HR Subscribe Subscribe
Subscribe Subscribe Mars Global Services P&O Director - Mars Information Services Subscribe Subscribe
Subscribe Subscribe Global Vice President procurement - CPO Subscribe Subscribe
Subscribe Subscribe Global Procurement Development Vice President Subscribe Subscribe
Subscribe Subscribe IT Director / Business Relationship Manager Subscribe Subscribe
Subscribe Subscribe VP Global Rewards Subscribe Subscribe