Marshalls Convenience Stores
770 Cochituate Road,
Framingham, 1701, MA,
United States
Framingham, 1701, MA,
United States
1 888-627-7425
Retail
Marshalls Convenience Stores Technographics
Marshalls Convenience Stores Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marshalls Convenience Stores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Marshalls Convenience Stores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marshalls Convenience Stores has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Microsoft 365 for Collaboration in 2018, Oracle Commerce Platform ( ex ATG Web Commerce ) for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marshalls Convenience Stores is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marshalls Convenience Stores revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marshalls Convenience Stores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marshalls Convenience Stores Tech Stack and Enterprise Applications
Marshalls Convenience Stores HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, Marshalls Convenience Stores implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The deployment targeted store-level operations and human resources workflows, positioning store managers to use the application for scheduling, timekeeping, and day-to-day labor administration across front end, backroom, and cash office functions.
UKG Workforce Central (ex Kronos Workforce Central) was configured to support Kronos Scheduler-driven roster creation and weekly timecard reconciliation workflows, reflecting the use case of creating work schedules and reconciling timecards weekly to maintain an accurate payroll budget. The implementation emphasized scheduling and timekeeping capabilities common to Workforce Management systems, and was used to hire, train, and lead teams of 40 or more associates per store through manager-facing scheduling and attendance processes.
Operational coverage included retail store operations, human resources, and customer service activities, with managers executing payroll-related and operational tasks directly in the system. The system supported management team responsibilities for overseeing loss prevention programs and operational program monitoring, while enabling managers to orchestrate daily activity across multiple store work areas.
Governance and process changes were operationalized through routine managerial tasks in the application, specifically weekly timecard reconciliation and schedule authoring by store managers. Workflow ownership rested with store management and regional management teams, who used the Workforce Management application to align scheduling and attendance administration with hiring, training, and customer service oversight.
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Marshalls Convenience Stores Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Marshalls Convenience Stores implemented Microsoft 365 as its enterprise Collaboration platform in the United States, formalizing cloud-hosted productivity and communication for corporate and store-facing teams. The rollout is documented in public site references showing Microsoft 365 assets on the Marshalls website, indicating tenant-level provisioning tied to their web presence and employee-facing digital channels.
The Microsoft 365 deployment centers on core Collaboration capabilities, including Exchange Online for corporate email, SharePoint for intranet and document management, Microsoft Teams for real-time collaboration and meetings, OneDrive for personal file storage, and Office applications for authoring and productivity. Configuration emphasis is on content lifecycle controls, access patterns for grouped teams, and collaboration workflows that support merchandising, store operations, and corporate functions.
Public evidence does not list named third-party integrations, so integration details are limited to the Microsoft 365 footprint visible on the corporate site. Operational coverage aligns with enterprise collaboration use cases, where Microsoft 365 provides authenticated services for internal communication, document sharing, and site-hosted resources across the organization in the United States.
Operational governance for a deployment of this type typically involves centralized tenant administration, identity and access control settings for user provisioning and multifactor authentication, and information governance policies applied to SharePoint and Teams to manage retention and external sharing. Microsoft 365 is used by Marshalls Convenience Stores as the primary Collaboration application to standardize messaging, file management, and collaborative workflows across the business.
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Marshalls Convenience Stores eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Commerce Platform ( ex ATG Web Commerce ) | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Marshalls Convenience Stores implemented Oracle Commerce Platform ( ex ATG Web Commerce ) as its core eCommerce storefront and site platform. The deployment focused on modernizing online commerce workflows, addressing search relevance, checkout conversion, and payment flows for the Marshalls online channel.
The Oracle Commerce Platform implementation was configured to support site search and merchandising using Endeca Search, a redesigned checkout experience, and integrated payment options including ApplePay and a Synchrony Rewards program. Functional capabilities implemented included catalog and merchandising controls, personalized promotions and offers, checkout and payment orchestration, and single sign on to streamline customer sessions.
The solution architecture combined Oracle E Commerce ATG 11.3.1 on WebLogic application servers with Oracle 12c as the data tier, Endeca for search indexing, and an API management layer using Apigee to expose REST and SOAP services. Container tooling such as Docker and CI CD pipelines using Jenkins and Git were used for build and deployment automation, with Splunk and AppDynamics providing observability and performance monitoring for the eCommerce stack.
Governance was operationalized through a small technical lead and engineering team responsible for platform upgrades, performance remediation, security improvements, analytics instrumentation with Google Analytics, and rollout of checkout and SSO changes. Reported outcomes tied to similar TJX implementations include the HomeGoods site launch generating approximately $20 million in annual revenue and the ApplePay and Synchrony Rewards integrations improving order conversion by about 10 percent for TJMaxx, Marshalls and HomeGoods.
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Marshalls Convenience Stores SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2019 | 2020 |
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Marshalls Convenience Stores CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Marshalls Convenience Stores ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Marshalls Convenience Stores TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Marshalls Convenience Stores IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Marshalls Convenience Stores CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Marshalls Convenience Stores Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Marshalls Convenience Stores
| First Name | Last Name | Title | Function | Department | Phone | |
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AVP of Human Resources | VP | HR | |
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Manager of Talent Acquisition, Contingent Workforce Management | Manager | HR | |
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AVP of HR | VP | HR | |
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Assistant Vice President - Human Resources (Marshalls) | VP | HR | |
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HR Business Partner | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Senior Project Manager, Digital IT Marshalls.com Program | Manager | IT | |
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Manager of Digital Web Store Operations | Manager | IT | |
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Manager of Finance / IT | Manager | Finance | |
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AVP Director eCommerce Business Solutions/Quality | Director | Sales | |
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Apps Being Evaluated by Marshalls Convenience Stores Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marshalls Convenience Stores IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marshalls Convenience Stores digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Marshalls Convenience Stores Technographics
Marshalls Convenience Stores is a Retail organization based in United States,
with around 8000 employees and annual revenues of $2.00 billion.
Marshalls Convenience Stores operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Microsoft 365 and Oracle Commerce Platform ( ex ATG Web Commerce ),
covering areas like Workforce Management, Collaboration and eCommerce.
Marshalls Convenience Stores has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and Oracle.
Marshalls Convenience Stores recently adopted applications including
AddShoppers Minty in 2021, Bluecore Communicate in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marshalls Convenience Stores’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marshalls Convenience Stores’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marshalls Convenience Stores technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.