Lebanon, 03766-1350, NH,
United States
Mascoma Savings Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mascoma Savings Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 442 Mascoma Savings Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mascoma Savings Bank has purchased the following applications: Alogent Unify for Payment Processing in 2025, nCino Consumer Deposit Account Opening for Loan Management in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mascoma Savings Bank is running and its propensity to invest more and deepen its relationship with Alogent , nCino , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mascoma Savings Bank revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mascoma Savings Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alogent | Legacy | Alogent Unify | Payment Processing | ERP Financial Management | n/a | 2025 | 2025 |
In 2025, Mascoma Savings Bank implemented Alogent Unify to consolidate multiple item processing systems into a single platform and automate transaction processing. The implementation is recorded under Apps Category: and targets finance and payments, specifically deposit and check processing across the United States. The project centralizes Day 1 and Day 2 workflows to reduce manual effort and to improve cross channel check fraud detection.
Alogent Unify was configured to standardize item processing workflows, enforce automated routing and exception handling, and provide centralized fraud detection logic for cross channel checks. Operational scope includes finance and payments teams responsible for deposit and check processing, with rollout designed to unify front line capture through back office reconciliation workflows. The bank intends outcomes of reduced manual processing and increased fraud mitigation as stated.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nCino | Legacy | nCino Consumer Deposit Account Opening | Loan Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Mascoma Savings Bank implemented nCino Consumer Deposit Account Opening as part of a broader nCino Bank Operating System rollout to transform retail banking. The deployment explicitly targeted deposit account opening and retail lending capabilities to digitize onboarding and simplify retail finance operations across the bank's New Hampshire footprint.
The implementation configured nCino Consumer Deposit Account Opening to centralize consumer deposit account intake, accelerate retail loan application intake, and enable automated decisioning workflows. Functional emphasis included consumer onboarding, workflow automation, and electronic document capture consistent with accelerating retail loan application and auto-decisioning processes cited by the vendor.
Operational coverage spanned retail banking and consumer lending business functions, with the program positioned to standardize account opening and lending intake processes across branch and retail operations. Governance changes focused on process standardization and digitized onboarding workflows to simplify retail finance operations rather than discrete outcomes reported in the source.
Mascoma Savings Bank, nCino Consumer Deposit Account Opening, and the Loan Management category are linked through the deployment objective to unify deposit account opening with retail lending intake and automated decisioning, aligning consumer account onboarding and loan application workflows under a single nCino operating environment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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