The Master Lock
6744 S Howell Ave,,
Oak Creek, 53154, WI,
United States
Oak Creek, 53154, WI,
United States
1 800-308-9244
Manufacturing
The Master Lock Technographics
The Master Lock Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Master Lock and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 The Master Lock employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Master Lock has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Workday HCM for Core HR in 2018, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Master Lock is running and its propensity to invest more and deepen its relationship with Oracle , Workday , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Master Lock revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Master Lock intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Master Lock Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, The Master Lock implemented Oracle Cloud ERP to consolidate its core finance systems and modernize its ERP Financial footprint. The project migrated transactional and master data from Oracle E-Business Suite into Oracle Cloud ERP and positioned the application as the primary financial system of record for the company.
The Oracle Cloud ERP deployment centered on ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset accounting, procurement-ledger interfaces, and financial reporting and close management workflows. Configuration work emphasized chart of accounts rationalization, accounting period management, and embedded controls consistent with enterprise financial governance for a manufacturing organization.
The technical architecture was a cloud SaaS deployment of Oracle Cloud ERP with data migration and interface reconfiguration originating from Oracle E-Business Suite. Implementation activities included data conversion, transactional history reconciliation, and aligning inbound financial feeds to the new Cloud ERP data model to preserve continuity of accounting records.
Governance changes focused on centralizing finance process ownership, standardizing month-end and procure-to-pay procedures, and instituting role-based access and approval workflows inside Oracle Cloud ERP. The program explicitly redefined financial controls and operational workflows to operate against the Oracle Cloud ERP ledger and reporting model.
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Expense Management | ERP Financial Management |
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2014 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Master Lock implemented Workday HCM as its Core HR platform to centralize human capital management and related HR administration. Workday HCM serves as the primary application for Master Lock Core HR business functions including workforce data, HR transactions, and centralized reporting.
The implementation configured Workday HCM modules for human capital management, absence management, timekeeping, talent, learning, recruitment, compensation, payroll interfaces, and benefits administration. Configuration work emphasized business process setup, organizational hierarchy and data setup, creation and maintenance of ongoing and ad hoc reports, and preparation and execution of comprehensive test cases and test plans for system upgrades and patches in Workday HCM.
Operational coverage extended across HR, payroll stakeholders, HR Business Partners, and third party providers, with the HRIS team serving as a liaison to global stakeholders to ensure downstream systems and external vendors were supported. Cross departmental teams were engaged for acquisitions and new module rollouts, and integrations focused on ensuring payroll and third party processes received validated feeds from Workday HCM.
Governance and operationalization were led by internal HRIS resources, with responsibilities for design sessions, project planning, configuration, troubleshooting, job aids, end user training, data audits and ongoing administration. The Senior HRIS Analyst role at Master Lock maintained system accuracy, executed test plans, documented test results, and drove process improvements and communications to end users while staying current with the Workday ecosystem.
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, The Master Lock implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform to formalize scheduling and mobile technician orchestration. The capital project was directed by the IT Director for Business Applications and completed 18% under the original budget forecast.
The implementation focused on standard Field Service Management capabilities including work order management, dynamic scheduling and dispatch, ETA notifications, mobile technician workflows, and appointment window enforcement. Oracle Field Service Cloud (ex TOA ETAdirect) was configured to support SLA-driven routing and technician assignment logic, and the deployment emphasized configuration over custom code to accelerate time to service.
Operational integration linked Oracle Field Service Cloud with the companys customer service stack and back office systems. The program referenced Oracle Service Cloud as a companion platform for incident management, and the IT organization retained responsibility for interoperability with internal Order Management, Supply Chain, Manufacturing, and EDI applications to ensure end to end service fulfillment and parts visibility.
Governance and rollout were executed alongside an IT PMO that established continuous improvement processes, resource planning, and standardized job profiles for support and development teams. Process design work also fed into Oracle Service Cloud deployments to establish global incident management standards, and the project budget discipline was an explicit outcome, delivering the Field Service Management implementation under budget.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP | Managed Services Provider (MSP) |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Master Lock
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Apps Being Evaluated by The Master Lock Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Master Lock IT executives and key decision makers. This section highlights The Master Lock's latest recorded technology evaluations, including Genpact Cora ARFlow for AR Automation on 2025-03-19 and Oracle Agile PLM for Product Lifecycle Management on 2025-01-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Master Lock digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Master Lock Technographics
The Master Lock is a Manufacturing organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
The Master Lock operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday HCM and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like ERP Financial, Core HR and Field Service Management.
The Master Lock has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Workday.
The Master Lock recently adopted applications including
Oracle Cloud ERP in 2022, Oracle CX Cloud in 2021 and Amazon Elastic Load Balancing (ELB) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Master Lock’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Master Lock’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Master Lock technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.