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Match.com Technographics
Match.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Match.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4900 Match.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Match.com has purchased the following applications: SAP Concur Expense for Expense Management in 2012, MicroStrategy ONE Analytics for Analytics and BI in 2014, AppDynamics APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Match.com is running and its propensity to invest more and deepen its relationship with SAP , MicroStrategy , AppDynamics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Match.com revenues, which have grown to $1.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Match.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Match.com Tech Stack and Enterprise Applications
Match.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2012 | 2012 |
In 2012, Match.com implemented SAP Concur Expense as its Expense Management solution, centralizing employee expense reporting and corporate card reconciliation to support finance and accounts payable functions. The deployment covered domestic and international business units and was positioned to standardize expense capture and approval workflows across the company.
SAP Concur Expense configuration included expense report capture and approval routing, corporate card feed reconciliation, and policy enforcement. Operational capabilities executed under the program included administering the corporate credit card program, keeping card balances current, resolving vendor invoice discrepancies, three way matching, purchase order processing, invoice scanning and imaging, and 1099 processing.
SAP Concur Expense was integrated with Great Plains for posting journal entries and supporting month end close activities, and the expense reporting flow was proofed between Concur and Great Plains. The solution supported accounts payable activities including ACH, wire, and draft payment processing, and processed invoices for both domestic and international business units while producing daily and quarterly financial analysis for the CFO and Controller.
Governance focused on intercompany reconciliations, centralized vendor management, and standardized AP controls tied to SAP Concur Expense to support month end close and journal entry processes. Staff responsibilities documented in the implementation included researching and resolving invoice discrepancies, administering the card program, and performing reconciliations to align expense reporting, card administration, and accounts payable workflows.
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Match.com Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014 Match.com deployed MicroStrategy ONE Analytics as its enterprise Analytics and BI platform. The engagement centered on administering and developing a MicroStrategy environment across versions 9.4.1 and 10.4.x, where the administrator and lead developer role owned platform stability, upgrades, hotfixes, patches, and testing activities.
MicroStrategy ONE Analytics was configured to deliver advanced reporting and interactive dashboards using MicroStrategy Developer, Architect, and Desktop components. Implementation included dynamic dashboards, flash and HTML5 widgets, mobile applications, intelligent cubes, MDX cubes from SSAS, free from SQL reporting constructs, enterprise manager reports, and advanced reporting design to consolidate BI capabilities under the MicroStrategy platform.
Architecture and integrations emphasized big data and enterprise analytic feeds, with Big Data reporting solutions utilizing Hadoop integrated into MicroStrategy for large scale reporting. The project also involved re-hauling SSRS reporting methods into the MicroStrategy platform and leveraging MDX Cubes from SSAS to support multidimensional analysis, while administrative tooling included Command Manager, Object Manager, System Manager, Enterprise Manager Console, Web Administrator, and Mobile Administrator to govern the environment.
Operational governance covered routine upgrades, hotfix and patch lifecycle, formal testing, and platform administration, instituting MicroStrategy administrative processes and change controls to support ongoing development and rollout of dashboards and mobile BI. The narrative documents Match.com MicroStrategy ONE Analytics implementation as an enterprise Analytics and BI program focused on consolidating reporting, enabling big data reporting, and centralizing platform operations.
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Match.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AppDynamics | Legacy | AppDynamics APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Match.com implemented AppDynamics APM. The deployment focuses on the company website, with AppDynamics Business iQ used to align runtime telemetry with business events on the public site. Match.com operates in Professional Services with roughly 4900 employees, and the implementation targets web application observability for consumer-facing workflows.
AppDynamics APM was configured to collect distributed transaction traces, browser real-user monitoring, and server-side application agent telemetry consistent with Application Performance Management practices. AppDynamics Business iQ was used to define business transactions and custom metrics that map site events such as user registrations and conversions to performance signals, and dashboards were provisioned alongside programmable baselines and anomaly detection. The configuration emphasizes code-level diagnostics, thread and database visibility, and alerting for application components.
Operational coverage centers on the customer-facing website and underlying application services, supporting engineering, site reliability, product and operations teams. Instrumentation is organized to populate role-specific dashboards and alerts inside existing incident response and operational workflows, with transaction tagging to preserve business context in traces. Governance practices include controlled agent rollouts to production web tiers and standardized naming of business transactions for consistent analytics.
AppDynamics APM and AppDynamics Business iQ together establish an Application Performance Management layer for Match.com, linking application telemetry to defined business transactions and enabling ongoing observability of web workflows.
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Match.com TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Match.com
Apps Being Evaluated by Match.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||