Maximus
1600 Tysons Blvd Suite 1400,
McLean, 22102, VA,
United States
McLean, 22102, VA,
United States
1 703-251-8500
Government
Maximus Technographics
Maximus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maximus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32800 Maximus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Maximus has purchased the following applications: Coupa Invoice for AP Automation in 2018, Workday Absence Management for Absence and Leave Management in 2018, Equifax Unemployment Cost Management for Insurance Claims Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maximus is running and its propensity to invest more and deepen its relationship with Coupa Software , Oracle , Deltek or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maximus revenues, which have grown to $4.65 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maximus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maximus Tech Stack and Enterprise Applications
Maximus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, Maximus deployed Coupa Invoice as an AP Automation solution to centralize accounts payable processing for vendor and contractor invoices. The deployment established Coupa Invoice as the primary invoice intake and routing platform used by accounts payable specialists and payment teams across the organization.
The implementation encompassed core AP Automation capabilities including electronic invoice capture, configurable approval workflows, PO matching and supplier invoice processing, consistent with typical vendor invoice lifecycle management. Coupa Invoice was used directly for processing vendor and contractor payroll invoices and participated in beta testing activity for a new ERP-related rollout that included Coupa functionality.
Operational coverage tied the Coupa Invoice deployment to accounts payable, travel and expense auditing, payment research and problem resolution, and facilitation of check requests, reflecting hands-on use by AP specialists who also performed variance analysis for state auditors. Administrative activities for statewide Outreach employees were conducted in parallel using Staff Central and Deltek databases while Coupa Invoice handled invoice and payment workflows.
Governance and process controls emphasized invoice audit trails, exception handling for disputed payments, and department policy editing to align AP procedures with system workflows. Coupa Invoice serves as the AP Automation platform supporting Maximus accounts payable and expense audit workflows.
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ERP Financial | ERP |
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2008 | 2018 |
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ERP Financial | ERP |
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2014 | 2014 |
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Maximus HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018 Maximus implemented Workday Absence Management to centralize Absence and Leave Management across its planned global Workday footprint. The deployment was positioned as the absence and leave component within a broader Workday program that included Core HCM, Payroll, Time Tracking and Performance Management for seven countries.
Workday Absence Management was configured to support standard absence capabilities such as absence plan and entitlement setup, accrual calculations, absence event tracking, employee leave requests and manager approvals, and consolidated absence reporting. The implementation focused on policy configuration and workflow automation consistent with Absence and Leave Management best practices, enabling standardized leave rules and compliance tracking across organizational units.
Integration scope included direct data flows between Workday Absence Management and Core HCM, Payroll, Time Tracking and Performance Management as part of the coordinated Workday rollout, with cross functional coordination among IT, Finance, Security, Digital, Operations, Privacy and Legal. The architecture reflected a centralized Workday tenant approach with country level absence plan variations configured to meet local statutory and business rule requirements across the seven-country operational scope.
Governance and delivery were led by the Director HRIS who managed a 65 person project team and drove project management, planning and process redesign efforts. The HRIS lead also executed a program to streamline the HR change control process, provided mentoring and process improvement guidance, and reported into the VP HRIS with a dotted line to the CHRO to align governance for absence and leave operations.
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Applicant Tracking System | HCM |
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2018 | 2018 |
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2009 | 2018 |
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Core HR | HCM |
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2018 | 2019 |
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HR Compliance | HCM |
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2018 | 2018 |
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HR Compliance | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll Tax Compliance | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2009 | 2009 |
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Maximus ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax Unemployment Cost Management | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Maximus implemented Equifax Unemployment Cost Management within its Insurance Claims Management stack to formalize unemployment claims handling for a federal contract site in Brownsville, TX. The implementation targeted Human Capital and HR operations supporting exempt and non-exempt populations and positioned Equifax Unemployment Cost Management as the central claims adjudication engine for unemployment cost containment and hearings workflow.
Equifax Unemployment Cost Management was configured to support case intake, claim adjudication, and hearings coordination, with functional emphasis on unemployment claims lifecycle management and adjudication tasks. Configuration work concentrated on role-based access for HR adjudicators, claim status tracking, and case documentation management to align unemployment workflows with existing HR processes such as terminations, voluntary resignations, and job abandonment handling.
The deployment integrated with Case Builder for hearing and case tracking and operated alongside Cherwell ticketing for employee inquiries related to payroll, benefits, and FMLA, reflecting cross-system orchestration between claims management and HR service delivery. The implementation touched adjacent processes including unemployment claims and hearings, payroll issue resolution through the self-service payroll system, Workman’s Compensation incident reporting, and federal background check workflows including eQip administration.
Governance and operational controls were enforced through centralized case handling and audit-ready documentation, with Maximus HR staff acting as liaison between the client and local operations to ensure contractual compliance. The team reported practical outcomes tied directly to the deployment, including representation in multiple client audits with zero findings and support for a rapid ramp down of 300 employees over a two month span, demonstrating operational readiness of Equifax Unemployment Cost Management in the Insurance Claims Management domain.
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Maximus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Maximus Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Maximus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Maximus Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2015 | 2015 |
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Maximus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2016 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Maximus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2025 | 2025 |
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Maximus PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Maximus Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Maximus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2021 | 2021 |
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Maximus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Maximus
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief of Human Resources & President, Tax Credit and Employer Services | CXO | HR | |
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Director - Human Capital, Health East/Southeast Region | Director | Finance | |
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SVP, Global Human Resources a | VP | HR | |
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VP of Human Capital | VP | HR | |
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Manager, BI Applications | Manager | IT | |
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Director, Data Analytics and Special Studies | Director | IT | |
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Vice President BI Solutions Development | VP | Operations | |
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Senior Vice President - Finance and Business Systems | VP | IT | |
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SVP, Corporate Controller | VP | Finance | |
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Director - Accounting Shared Services | Director | Finance | |
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Global Travel Director | Director | Finance | |
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Director - Finance & Accounting | Director | Finance | |
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Vice President - Finance & Pricing | VP | Finance | |
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Vice President, Procurement & Vendor Management | VP | Procurement | |
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VP IT Services | VP | IT | |
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Vice President, Contact Center Operations | VP | Customer Service | |
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VP - Contact/Service Center | VP | Customer Service | |
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Senior Director Contact Center | Director | Customer Service | |
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SVP, Corporate Controller | VP | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Director of Tax | Director | Finance | |
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Payroll Manager | Manager | HR | |
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SVP, Human Resources | VP | HR | |
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Senior Director - Compensation | Director | HR | |
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Director, Employee Benefits | Director | HR | |
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Benefits Manager | Manager | HR | |
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VP Enterprise Architecture | VP | IT | |
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Chief IT Architect | Manager | IT | |
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Director, Analytics Architecture | Director | Finance | |
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Information Technology Manager | Manager | IT | |
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Director of Human Resources | Director | HR | |
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Director Financial Systems | Director | IT | |
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Sr. Manager of Business Systems | Manager | IT | |
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Director Corporate Systems | Director | IT | |
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Director Business Systems | Director | IT | |
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Product Owner - Financial Systems | Manager | IT | |
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Apps Being Evaluated by Maximus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maximus IT executives and key decision makers. This section highlights Maximus's latest recorded technology evaluations, including Fiserv DNA Bank Platform for Core Banking on 2025-11-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maximus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-05 | Maximus | Evaluated | Fiserv | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Maximus Technographics
Maximus is a Government organization based in United States,
with around 32800 employees and annual revenues of $4.65 billion.
Maximus operates a diverse technology stack with applications such as
Coupa Invoice, Workday Absence Management and Equifax Unemployment Cost Management,
covering areas like AP Automation, Absence and Leave Management and Insurance Claims Management.
Maximus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Workday and Equifax.
Maximus recently adopted applications including
ServiceNow ITSM in 2025, Rapid7 InsightCloudSec in 2022 and IBM Netezza Data Warehouse in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maximus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Maximus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maximus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.