Maximus UK
18c Meridian East, Meridian Business Park,
Leicester, LE19 1WZ,
United Kingdom
Leicester, LE19 1WZ,
United Kingdom
44 30 0456-8162
Professional Services
Maximus UK Technographics
Maximus UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maximus UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3874 Maximus UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maximus UK has purchased the following applications: SAP Business ByDesign for ERP Financial in 2019, Benefex OneHub | Benefits for Benefits Administration in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maximus UK is running and its propensity to invest more and deepen its relationship with SAP , Benefex, a Zellis Company , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maximus UK revenues, which have grown to $346.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maximus UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maximus UK Tech Stack and Enterprise Applications
Maximus UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business ByDesign | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Maximus UK implemented SAP Business ByDesign as its ERP Financial application to centralize purchase-to-pay and transactional finance workflows. The deployment was positioned to support a Finance Transactional Team supervisor role responsible for purchase orders, accounts payable, corporate credit cards and treasury during an organizational transformation period.
SAP Business ByDesign was configured to support core procure-to-pay processes, supplier invoice processing, corporate card transaction posting and banking payment runs, with explicit emphasis on purchase ordering, accounts payable automation, treasury posting and KPI reporting. Configuration work focused on standardizing operating procedures, establishing approval workflows for supplier payments and embedding reconciliation and control capabilities consistent with ERP Financial functional best practices.
Integrations were implemented to connect SAP Business ByDesign with banking platforms and supplier payment channels to enable weekly supplier payment runs and banking transaction processing, and to provide a single point of transactional data for supplier and bank query escalation. Operational coverage centered on a team of six transactional finance administrators, with role responsibilities split between the Enderby LE19 Leicester site and remote work, reflecting a hybrid operational model for transaction processing and escalation.
Governance and process transformation accompanied the technical rollout, with ownership of KPI tracking, governance and control activities assigned to the Finance Transactional Team Supervisor. The supervisor role included hands-on transactional processing, oversight of supplier payment runs and banking, stakeholder management for internal and external queries, and leading system changes, process improvement initiatives and standardization of working practices within the ERP Financial environment.
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Maximus UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, Maximus UK deployed Benefex OneHub | Benefits to centralize employee benefits services. Benefex OneHub | Benefits is a Benefits Administration application used to consolidate benefits catalogues and provide employee self-service across Maximus UK’s United Kingdom workforce of 3,874.
The implementation configured core Benefits Administration capabilities including benefits enrollment workflows, eligibility and rules engines, benefits catalogue management, communications and engagement modules, and reporting dashboards for HR. Deployment was organized as an HR-led program with defined user roles, data stewardship processes, and staged enrollment campaigns to govern configuration and operational rollout, while HR retained ownership of policy configuration and ongoing maintenance.
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Maximus UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Maximus UK implemented Hubspot Live Chat on its public website to enable real time conversational engagement. The implementation embeds the Hubspot Live Chat widget into site pages and leverages Chatbots and Conversational AI capabilities to surface proactive greetings, capture visitor details, and persist message transcripts for follow up. This deployment is customer facing and scoped to online enquiry handling for the United Kingdom presence of Maximus UK.
The configuration uses Hubspot Live Chat features for message routing, automated welcome messaging, and contact capture that maps into the HubSpot contact model and ticketing threads. Operational ownership sits with front office customer service and marketing workflows, with chat interactions configured to hand off to human agents and to create records for subsequent outreach. Governance focused on conversation templates and routing rules to standardize initial responses and ensure consistent contact record creation across web channels.
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Maximus UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Maximus UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Maximus UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Maximus UK Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2024 | 2024 |
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Maximus UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Maximus UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Maximus UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Maximus UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Maximus UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maximus UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maximus UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Maximus UK Technographics
Maximus UK is a Professional Services organization based in United Kingdom,
with around 3874 employees and annual revenues of $346.0 million.
Maximus UK operates a diverse technology stack with applications such as
SAP Business ByDesign, Benefex OneHub | Benefits and Hubspot Live Chat,
covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.
Maximus UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Benefex, a Zellis Company and HubSpot.
Maximus UK recently adopted applications including
Atamis Procurement in 2024, Amazon EC2 in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maximus UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Maximus UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maximus UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.