Warsaw, 00-850,
Poland
mBank S.A. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by mBank S.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7083 mBank S.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that mBank S.A. has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Mellon Altitude uCI for Call Center in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems mBank S.A. is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Mellon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing mBank S.A. revenues, which have grown to $1.97 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for mBank S.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Mellon | Legacy | Mellon Altitude uCI | Call Center | CRM | n/a | 2008 | 2008 | In 2008, mBank S.A. began an outsourcing engagement with Mellon that placed Mellon Altitude uCI into live Call Center operations in Poland. The deployment supported a CRM and contact centre engagement branded as the Real Time Management outbound campaign, focused on credit product telemarketing, and the program received joint recognition at the Contact Center World Awards. The implementation used Mellon Altitude uCI as the operational platform for outbound dialler and campaign management capabilities, with configuration centered on campaign scheduling, list management, agent desktop workflows, call routing and real time monitoring. Functional scope included telemarketing campaign orchestration and CRM linked contact handling which supported end to end outbound sales and contact centre processes. Operational governance reflected a vendor operated outsourcing model running in Poland, with Mellon managing live campaign operations and day to day contact centre orchestration from the outset of the relationship in 2008. Rollout focused on campaign lifecycle controls and agent workflow standardization to support regulated credit product telemarketing, while maintaining CRM and contact centre coordination within the mBank engagement. | |
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Marketing Analytics | CRM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Core Banking | ERP Services and Operations |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2010 | 2010 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Treasury Management | TRM |
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2020 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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