McKibbon
5315 Avion Park Dr 170,
Tampa, 33607, FL,
United States
Tampa, 33607, FL,
United States
1 813-241-2399
Professional Services
McKibbon Technographics
McKibbon Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McKibbon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 McKibbon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McKibbon has purchased the following applications: M3 Accounting Core for ERP Financial in 2013, Paradox Olivia Chatbot for Recruiting Chatbot in 2020, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McKibbon is running and its propensity to invest more and deepen its relationship with M3 , Workday , ATS OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McKibbon revenues, which have grown to $530.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McKibbon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McKibbon Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, McKibbon implemented M3 Accounting Core as its ERP Financial platform to centralize accounting and standardized financial reporting across its corporate finance and property operations. The deployment of M3 Accounting Core supported the company’s accounting, forecasting, variance analysis and budgeting workflows and was positioned to provide consistent financial data to Corporate Tampa finance, hotel financial analysts and regional leadership.
The implementation emphasized core ERP Financial modules typical for the category, including general ledger processing, accounts payable and receivable workflows, fixed asset accounting, and consolidated financial reporting and forecasting capabilities. Configuration work focused on supporting weekly and monthly reporting cadences used by Hotel Financial Analysts, automated variance reporting against forecasts, and proforma preparation for new hotel opportunities.
M3 Accounting Core was implemented alongside operational reporting and collaboration tools already in use, with administrators managing integration and data sharing with M3 Insight and AccKnowledge, and publishing reports to SharePoint for distribution. The deployment supported hybrid access patterns for corporate and property teams, enabling on-site use at the Corporate Tampa office and remote access for distributed analysts and regional vice presidents.
Governance and workflow changes were organized around centralized financial administration and an established reporting cadence, with system administration responsibilities assigned to finance analysts who also owned weekly guest satisfaction and industry variance reporting. Role-based access and a liaison model between property-level teams and Regional Vice Presidents structured data stewardship and operational reporting, enabling consistent use of M3 Accounting Core for financial control and management reporting.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2020 | 2020 |
In 2020, McKibbon implemented Paradox Olivia Chatbot as a Recruiting Chatbot to introduce conversational AI into its talent acquisition front funnel. The deployment positioned Paradox Olivia Chatbot as a SaaS conversational layer focused on candidate engagement and preliminary qualification for McKibbon's recruiting function.
Configuration centered on conversational flow design, automated candidate screening rules, and handoff workflows to human recruiters. Paradox Olivia Chatbot was configured with job-specific dialogue templates and qualification logic to standardize initial outreach and reduce manual screening effort for talent acquisition teams.
The implementation integrated with Workday as the applicant tracking system to enable record handoffs and maintain candidate data continuity between the Recruiting Chatbot and HR workflows. Operational coverage targeted McKibbon recruiting and HR teams across the organization in the United States, embedding the Paradox Olivia Chatbot into existing hiring pipelines and interviewer scheduling touchpoints.
Governance included client success led change management, training sessions for recruiting users, and a single point of contact for technical support and configuration updates. Feedback from McKibbon's rollout was routed to Paradox product and engineering teams to iterate on conversational rules and integration behavior, creating a product feedback loop during adoption.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, McKibbon deployed Ruby Live Chat on its public website to provide real time visitor engagement. Ruby Live Chat is positioned in the Chatbots and Conversational AI category and serves as a web embedded conversational entry point for client intake and preliminary lead qualification for McKibbon's professional services organization in the United States. The deployment is configured as an on site widget that handles synchronous chat sessions, asynchronous message capture, and transcript logging.
Configuration focuses on conversational routing, canned responses and scripted qualification flows, with agent handoff to internal teams and calendar scheduling capabilities typical of Ruby Live Chat implementations. Operational ownership is centered in client services and business development, supporting site level contact capture and inquiry triage workflows across McKibbon's corporate web presence. Governance emphasizes message routing rules and transcript retention to ensure consistent handover of conversations to account teams.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at McKibbon
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by McKibbon Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD McKibbon Technographics
McKibbon is a Professional Services organization based in United States,
with around 2500 employees and annual revenues of $530.0 million.
McKibbon operates a diverse technology stack with applications such as
M3 Accounting Core, Paradox Olivia Chatbot and Ruby Live Chat,
covering areas like ERP Financial, Recruiting Chatbot and Chatbots and Conversational AI.
McKibbon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as M3, Workday and Ruby.
McKibbon recently adopted applications including
Ruby Live Chat in 2021, Paradox Olivia Chatbot in 2020 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of McKibbon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates McKibbon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete McKibbon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.