Hamilton, L8S 4L8, ON,
Canada
McMaster University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by McMaster University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14800 McMaster University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McMaster University has purchased the following applications: LGI Education (MedSIS 3C) for Learning and Development in 2023, QReserve Platform for Online Meeting Scheduling in 2017, Hotjar for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McMaster University is running and its propensity to invest more and deepen its relationship with LGI Healthcare Solutions , QReserve , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McMaster University revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McMaster University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LGI Healthcare Solutions | Legacy | LGI Education (MedSIS 3C) | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023, McMaster University implemented LGI Education (MedSIS 3C) to support Competency-Based Medical Education across its residency programs. LGI Education (MedSIS 3C) was deployed as a Learning and Development application to consolidate assessment capture and competency tracking for postgraduate medical education. The initiative targeted residency program offices, faculty assessors, learners and competency committees within McMaster's Canada based medical education programs.
The deployment configured mobile direct observation assessment workflows to enable immediate competency evaluations and centralized learner records to maintain longitudinal trainee portfolios. Automated reporting capabilities were implemented to generate competency committee summaries and individualized progress reports, reducing manual aggregation of assessment data. The configuration emphasized assessment capture, portfolio aggregation and report automation as core functional modules.
The implementation centralized learner records and reporting across multiple residency programs, providing program level and institutional visibility for CBME governance. The deployment focused on internal workflow orchestration for assessment delivery and competency committee review. Operational coverage included faculty users for assessment entry, learners for portfolio access and competency committees for decision support across McMaster's postgraduate medical programs.
Governance and process changes aligned assessment capture with competency committee workflows to streamline review and decision making. The LGI Education (MedSIS 3C) rollout helped accelerate CBME adoption and reduced administrative complexity for faculty, learners and competency committees as part of McMaster's medical education operations. The implementation narrative emphasizes centralization of learner records, mobile assessment capture and automated reporting as enablers of sustained CBME governance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QReserve | Legacy | QReserve Platform | Online Meeting Scheduling | Collaboration | n/a | 2017 | 2017 |
In 2017, McMaster University partnered with QReserve to deploy the QReserve Platform categorised as Online Meeting Scheduling, establishing a centralized research equipment and services database for the institution. The QReserve Platform was implemented to catalog lab equipment, contacts and availability, creating a single source of truth for resource listings and scheduling across campus research facilities.
The implementation centered on catalog and reservation capabilities common to the Online Meeting Scheduling category, including searchable equipment inventories, availability calendars, resource booking workflows and service listings that surface fee for service options. The QReserve Platform also captures contact ownership and usage rules to support coordination between research teams and facilities managers, and to operationalize reservations and service requests.
Operational scope covers research and facilities management across McMaster University in Canada, with the system used by laboratories, core facilities and administrative groups that manage shared instrumentation. Governance changes emphasized centralized catalog maintenance and booking policies to increase equipment visibility, enable collaborations and surface fee for service opportunities, reflecting direct benefits noted following the rollout.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Vulnerability Management | CyberSecurity |
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2021 | 2021 |
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