McMaster University
1280 Main Street West,
Hamilton, L8S 4L8, ON,
Canada
Hamilton, L8S 4L8, ON,
Canada
1 905-525-9140
Education
McMaster University Technographics
McMaster University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McMaster University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14800 McMaster University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McMaster University has purchased the following applications: LGI Education (MedSIS 3C) for Learning and Development in 2023, QReserve Platform for Online Meeting Scheduling in 2017, Hotjar for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McMaster University is running and its propensity to invest more and deepen its relationship with LGI Healthcare Solutions , QReserve , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McMaster University revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McMaster University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McMaster University Tech Stack and Enterprise Applications
McMaster University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LGI Healthcare Solutions | Legacy | LGI Education (MedSIS 3C) | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023, McMaster University implemented LGI Education (MedSIS 3C) to support Competency-Based Medical Education across its residency programs. LGI Education (MedSIS 3C) was deployed as a Learning and Development application to consolidate assessment capture and competency tracking for postgraduate medical education. The initiative targeted residency program offices, faculty assessors, learners and competency committees within McMaster's Canada based medical education programs.
The deployment configured mobile direct observation assessment workflows to enable immediate competency evaluations and centralized learner records to maintain longitudinal trainee portfolios. Automated reporting capabilities were implemented to generate competency committee summaries and individualized progress reports, reducing manual aggregation of assessment data. The configuration emphasized assessment capture, portfolio aggregation and report automation as core functional modules.
The implementation centralized learner records and reporting across multiple residency programs, providing program level and institutional visibility for CBME governance. The deployment focused on internal workflow orchestration for assessment delivery and competency committee review. Operational coverage included faculty users for assessment entry, learners for portfolio access and competency committees for decision support across McMaster's postgraduate medical programs.
Governance and process changes aligned assessment capture with competency committee workflows to streamline review and decision making. The LGI Education (MedSIS 3C) rollout helped accelerate CBME adoption and reduced administrative complexity for faculty, learners and competency committees as part of McMaster's medical education operations. The implementation narrative emphasizes centralization of learner records, mobile assessment capture and automated reporting as enablers of sustained CBME governance.
|
McMaster University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QReserve | Legacy | QReserve Platform | Online Meeting Scheduling | Collaboration | n/a | 2017 | 2017 |
In 2017, McMaster University partnered with QReserve to deploy the QReserve Platform categorised as Online Meeting Scheduling, establishing a centralized research equipment and services database for the institution. The QReserve Platform was implemented to catalog lab equipment, contacts and availability, creating a single source of truth for resource listings and scheduling across campus research facilities.
The implementation centered on catalog and reservation capabilities common to the Online Meeting Scheduling category, including searchable equipment inventories, availability calendars, resource booking workflows and service listings that surface fee for service options. The QReserve Platform also captures contact ownership and usage rules to support coordination between research teams and facilities managers, and to operationalize reservations and service requests.
Operational scope covers research and facilities management across McMaster University in Canada, with the system used by laboratories, core facilities and administrative groups that manage shared instrumentation. Governance changes emphasized centralized catalog maintenance and booking policies to increase equipment visibility, enable collaborations and surface fee for service opportunities, reflecting direct benefits noted following the rollout.
|
McMaster University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
McMaster University PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2017 | 2017 |
|
McMaster University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
|
McMaster University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
McMaster University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Vulnerability Management | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at McMaster University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director of Information Security | Director | IT | |
|
|
|
Chief Technology Officer and Associate Vice President (CTO-AVP) | CXO | IT | |
|
|
|
Senior Manager Cyber Security Systems and Information Security Officer | Manager | IT | |
|
Apps Being Evaluated by McMaster University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from McMaster University IT executives and key decision makers. This section highlights McMaster University's latest recorded technology evaluations, including CCBill for Payment Processing on 2026-03-29, Google Gemini for Chatbots and Conversational AI on 2026-02-11, and PSI Platform for Utilities ERP on 2025-11-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the McMaster University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-29 | McMaster University | Evaluated | CCBill | CCBill | Payment Processing | ERP |
| 2026-02-11 | McMaster University | Evaluated | Google Gemini | Chatbots and Conversational AI | AI-Powered Application | |
| 2025-11-16 | McMaster University | Evaluated | PSI Software AG | PSI Platform | Utilities ERP | ERP Services and Operations |
| 2025-11-15 | McMaster University | Evaluated |
|
|
Portfolio and Investment Management | Investment Management |
| 2025-10-20 | McMaster University | Evaluated |
|
|
Procurement | Procurement |
| 2025-09-22 | McMaster University | Evaluated |
|
|
Product Lifecycle Management | PLM and Engineering |
| 2025-07-16 | McMaster University | Evaluated |
|
|
Chatbots and Conversational AI | AI-Powered Application |
| 2025-07-10 | McMaster University | Evaluated |
|
|
ERP Financial | ERP |
| 2025-04-08 | McMaster University | Evaluated |
|
|
Trading Platform, Portfolio and Investment Management | Investment Management |
| 2025-03-27 | McMaster University | Evaluated |
|
|
Utilities Customer Care and Billing | CRM |
FAQ - APPS RUN THE WORLD McMaster University Technographics
McMaster University is a Education organization based in Canada,
with around 14800 employees and annual revenues of $1.30 billion.
McMaster University operates a diverse technology stack with applications such as
LGI Education (MedSIS 3C), QReserve Platform and Hotjar,
covering areas like Learning and Development, Online Meeting Scheduling and Customer Experience.
McMaster University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LGI Healthcare Solutions, QReserve and Contentsquare.
McMaster University recently adopted applications including
LGI Education (MedSIS 3C) in 2023, Hotjar in 2023 and Google Tag Manager in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of McMaster University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates McMaster University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete McMaster University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.