MD&A, Ltd.
19 British American Blvd.,
Latham, 12110, NY,
United States
Latham, 12110, NY,
United States
1 518-399-3616
Oil, Gas and Chemicals
MD&A, Ltd. Technographics
MD&A, Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MD&A, Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 MD&A, Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MD&A, Ltd. has purchased the following applications: SAP Concur Expense for Expense Management in 2000, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MD&A, Ltd. is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MD&A, Ltd. revenues, which have grown to $330.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MD&A, Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MD&A, Ltd. Tech Stack and Enterprise Applications
MD&A, Ltd. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2000 | 2000 |
In 2000, MD&A, Ltd. implemented SAP Concur Expense. The deployment addressed Expense Management for corporate finance and accounts payable across MD&A, Ltd., a United States oil, gas and chemicals company with roughly 400 employees. The decision focused on standardizing employee expense reporting and approval workflows.
SAP Concur Expense was configured to deliver core expense reporting, electronic receipt capture, policy enforcement, and automated approval routing. The implementation leveraged the Concur Admin Assistant role to centralize administration, manage spend policies, and handle exception processing. Configuration work included mapping internal cost centers and charge codes to expense categories and establishing multi level approval chains consistent with finance controls.
The solution was provisioned as a cloud hosted Expense Management application, aligning with SaaS delivery and centralized administration for ongoing configuration changes. Operational coverage centered on corporate finance and accounts payable teams, and extended to business travelers and expense submitters within US operations. Governance practices emphasized a single system of record for expenses, use of the Concur Admin Assistant for operational governance, and periodic policy review cycles.
Rollout and process changes included training for expense submitters and approvers and establishment of standard operating procedures for receipt validation and dispute handling. The implementation narrative reflects focused adoption of SAP Concur Expense as the enterprise Expense Management platform at MD&A, Ltd.
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MD&A, Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, MD&A, Ltd. implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on MD&A, Ltd.'s corporate website to provide web-based meeting access, scheduling and join flows for customers, partners and internal stakeholders.
The deployment uses cloud-hosted Cisco Webex Meetings infrastructure and browser-based meeting clients to deliver video conferencing, audio, screen sharing and meeting scheduling capabilities. Integration is centered on the public website, providing direct meeting entry and scheduling links and aligning Cisco Webex Meetings with MD&A, Ltd. communications and collaboration workflows. Operational governance is oriented around site-level provisioning and embed configuration, minimizing on-premise infrastructure responsibilities.
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Collaboration | Collaboration |
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2020 | 2020 |
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MD&A, Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016 MD&A, Ltd. deployed Hotjar on its public website to capture visitor interactions and expand its Customer Experience capabilities. The Hotjar implementation is delivered via the Hotjar tracking snippet embedded across site pages, instrumenting session recordings, heatmaps, conversion funnels, and on-page feedback widgets. This configuration positions Hotjar as a behavioral analytics layer within the company website architecture.
Hotjar captures session replay and aggregated interaction maps, supporting Customer Experience functions such as click heatmaps, scroll tracking, form analytics, and in-page surveys. Collected behavioral data is surfaced to digital experience stakeholders including UX, product, and marketing teams for qualitative analysis and hypothesis generation. The deployment is scoped to the corporate website and operates as a client-side analytics collector, with no additional integrations documented in the provided source.
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Customer Experience | CRM |
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2018 | 2018 |
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MD&A, Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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MD&A, Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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MD&A, Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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MD&A, Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at MD&A, Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
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Operations/Finance | Manager | Finance | |
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Vice President/General Manager | VP | Operations | |
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Assistant Accountant | Manager | Finance | |
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Director, Information Technology | Director | IT | |
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General Manager | Manager | Finance | |
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Controls Division Operations Manager | Manager | Finance | |
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Contracts & Proposals Administrator | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Manager, Contracts & Proposals | Manager | Finance | |
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Director of Engineering - Control Systems | Director | IT | |
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Apps Being Evaluated by MD&A, Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MD&A, Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MD&A, Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MD&A, Ltd. Technographics
MD&A, Ltd. is a Oil, Gas and Chemicals organization based in United States,
with around 400 employees and annual revenues of $330.0 million.
MD&A, Ltd. operates a diverse technology stack with applications such as
SAP Concur Expense, Cisco Webex Meetings and Hotjar,
covering areas like Expense Management, Audio Video and Web Conferencing and Customer Experience.
MD&A, Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cisco Systems and Contentsquare.
MD&A, Ltd. recently adopted applications including
Freshservice in 2023, Microsoft 365 in 2020 and LogMeIn GoToMyPC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MD&A, Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MD&A, Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MD&A, Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.