Mediq Technographics
Mediq Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mediq and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Mediq employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mediq has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, SAP SuccessFactors Employee Central for Core HR in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mediq is running and its propensity to invest more and deepen its relationship with SAP , IFS , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mediq revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mediq intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mediq Tech Stack and Enterprise Applications
Mediq ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Mediq implemented SAP ERP ECC 6.0 as its ERP Financial platform to establish a centralized financial backbone for the Benelux transformation program. The program was anchored in Utrecht within Mediq Benelux and organized around an End-to-End operations agenda driven by a dedicated Program Manager E2E, with explicit responsibility for process optimization and operational execution.
The SAP ERP ECC 6.0 deployment focused on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, and financial reporting, configured to support end to end financial and operational workflows. Configuration work emphasized mapped business processes at multiple levels, and the program required hands on process definition, operating model translation, and practical implementation to demonstrate working process improvements.
Integrations were scoped to support customer facing flows and automated exchanges, with explicit preference for connecting SAP CRM and EDI channels to the ERP Financial system for master data alignment and electronic transaction exchange. These integration touch points were positioned to enable coordinated order to cash and supplier interactions while keeping SAP ERP ECC 6.0 as the primary financial system of record.
Governance design and organizational change were central to the rollout, with the Program Manager charged to define and embed a Business Process Organization that codified roles and responsibilities, established governance between the BPO and the wider organization, and instituted a continuous improvement capability. Process mapping, governance agreements, and a show by doing implementation approach were core to embedding the SAP ERP ECC 6.0 supported processes into day to day operations across the transformation team and impacted business functions such as operations and customer service.
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ERP Financial | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Mediq HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Mediq implemented SAP SuccessFactors Employee Central as its Core HR platform. The rollout centralized employee master records and organizational management capabilities to support HR administrative activities across multiple business units and regional HR teams.
The SAP SuccessFactors Employee Central implementation was configured to manage core HR functions including employee master data, organizational management, position and job data, and lifecycle event workflows for hires, moves, and contract updates. Configuration emphasized data-driven HR administration, with form-based workflows to capture employment contract changes such as salary and address updates, reflecting routine technical tasks performed by HR specialists.
Operational coverage included HR teams supporting Mediq business units and a regional HR presence in Vilnius, Lithuania, where HR specialists execute administrative updates and support process structuring. Role based access and data stewardship practices were applied to control employee data edits and to align regional HR responsibilities with centralized ownership of core records.
Governance focused on restructuring HR processes to standardize contract change handling and to improve regional coordination, with SuccessFactors used as the single source for employee information and transaction logging. The implementation emphasizes Core HR functional terminology and workflows to support ongoing administrative operations and regional HR process improvement.
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2018 | 2018 |
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Mediq Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Mediq implemented Adobe Connect on its website to provide web-based meeting and webinar capabilities. Adobe Connect is an Audio Video and Web Conferencing application and the deployment was focused on embedding hosted meeting rooms and event pages directly into Mediq’s public site for external engagement and structured online sessions.
The implementation leveraged Adobe Connect capabilities common to the Audio Video and Web Conferencing category, including persistent virtual meeting rooms, webinar staging and attendee registration, screen sharing, recording and on-demand playback, chat and Q&A, and participant management. Configuration work emphasized role-based meeting templates, event scheduling workflows, and content library organization to support repeatable customer education and training events.
Operational coverage centers on customer-facing webinars, clinical training sessions and internal collaboration across Mediq in the Netherlands, with IT and communications teams governing access, event provisioning and content lifecycle. The Adobe Connect installation is surfaced via embedded meeting links and registration pages on the Mediq website, aligning online event delivery with the company’s external engagement and remote training processes.
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Collaboration | Collaboration |
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2016 | 2016 |
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Mediq Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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Mediq eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Mediq CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Mediq ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Mediq Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Mediq
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Process Lead Finance in SAP implementation | Manager | IT | |
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CFO | CXO | Finance | |
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Global IT Controller | Director | IT | |
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Manager Financial Shared Services Center | Manager | Finance | |
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Manager IT | Manager | Finance | |
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Finance Director Global Sourcing | Director | Finance | |
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Business Controller | Director | Operations | |
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CFO Mediq BeNeLux & France | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Solution Manager SAP Finance | Manager | IT | |
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Global Business Process Manager Finance and Service Management | Manager | Finance | |
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Controller | Director | Finance | |
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Director Supply Chain | Director | Supply Chain | |
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Director Sourcing | Director | Procurement | |
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Director Sourcing | Director | Procurement | |
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EVP Supply Chain & E-Business | VP | Supply Chain | |
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Chief HR Officer | CXO | HR | |
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Human Resources Director Benelux | Director | HR | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by Mediq Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mediq IT executives and key decision makers. This section highlights Mediq's latest recorded technology evaluations, including Teleperformance Call Center Service for Professional Services on 2024-07-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mediq digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-07-31 | Mediq | Evaluated | Teleperformance | Teleperformance Call Center Service | Professional Services | Professional Services |
FAQ - APPS RUN THE WORLD Mediq Technographics
Mediq is a Healthcare organization based in Netherlands,
with around 2500 employees and annual revenues of $1.00 billion.
Mediq operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central and Adobe Connect,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Mediq has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Adobe Systems.
Mediq recently adopted applications including
PayPal Braintree in 2021, IFS ERP in 2020 and SAP SuccessFactors Employee Central in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mediq’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mediq’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mediq technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.