West Valley City, 84120, UT,
United States
Meier & Marsh PT Technographics
Meier & Marsh PT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Meier & Marsh PT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Meier & Marsh PT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Meier & Marsh PT has purchased the following applications: Athelas Air EHR for Electronic Health Record in 2023, Athelas Ambient AI for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Meier & Marsh PT is running and its propensity to invest more and deepen its relationship with Athelas or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Meier & Marsh PT revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Meier & Marsh PT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Meier & Marsh PT Tech Stack and Enterprise Applications
Meier & Marsh PT ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Athelas | Legacy | Athelas Air EHR | Electronic Health Record | ERP Services and Operations | n/a | 2023 | 2023 |
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Revenue Cycle Management | ERP Services and Operations |
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2023 | 2023 |
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Meier & Marsh PT AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Athelas | Legacy | Athelas Ambient AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Meier & Marsh PT implemented Athelas Ambient AI, leveraging Chatbots and Conversational AI to address chronic revenue cycle and patient billing challenges across their four physical therapy practices. The deployment targeted revenue cycle operations and patient financial engagement as part of the clinic network run by co-founders Wade Meier and Troy Marsh in Utah.
The implementation centered on a data-rich dashboard and a rules engine that now runs 22 site-specific automations, supporting automated workflows for claims routing, denial prioritization, and patient responsibility tracking. Athelas Ambient AI was configured with SmartPay capabilities including bulk auto-charge and decline tracking, and with CPT-level revenue monitoring for the clinic's top procedures. The project emphasized configurable, clinic-level workflows and custom automation rules to match Meier & Marsh Professional Therapies operational patterns.
Operational coverage included billing, collections, denial management, coding oversight, and prior authorization exception handling across four sites, impacting more than 6,000 claims. Conversational automation was applied to patient billing outreach and payment prompts consistent with Chatbots and Conversational AI capabilities, while insurer-facing workflows focused on first-pass accuracy and submission throughput. The deployment scope remained centered on clinical revenue operations rather than enterprise IT modernization or external system consolidation.
Governance changes instituted clear operational workflows for submission-to-closure management and automated claim handling, with configuration ownership retained by the clinic’s revenue operations leads and Athelas support for bespoke workflow builds. Rules and exception queues were standardized across sites while allowing site-specific variations, directing denials into active workstreams and automating repetitive adjudication steps to reduce manual touchpoints. Customer support responsiveness and the ability to build customized solutions were cited as selection factors and supported iterative tuning of conversational flows and billing rules.
Outcomes reported by Meier & Marsh are explicit and measurable within the implementation context. After Athelas Ambient AI was deployed the practice reported $4.77 collected per encounter in patient payments, a 93 percent collection rate, a 1.2 percent combined denial and rejection rate, a 96 percent first-pass claim rate, and a 99 percent submission-to-closure rate. CPT-level revenue increased across four of five top procedures, average days from date of service to submission dropped to three days, and SmartPay features improved aging accounts receivable. The case narrative documents initial baseline issues including missed patient notifications, an 83 percent first-pass rate, inconsistent patient responsibility collections, and unworked denials, which were addressed through the Athelas Ambient AI deployment.
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IT Decision Makers and Key Stakeholders at Meier & Marsh PT
| First Name | Last Name | Title | Function | Department | Phone | |
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Business Owner - Physical Therapist | CXO | Operations | |
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Co-Owner | CXO | Operations | |
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Doctor of Physical Therapy | Manager | Operations | |
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Physical Therapist | Non Manager | Operations | |
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Apps Being Evaluated by Meier & Marsh PT Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||