Melco Resorts & Entertainment Limited
The Centrium,
Central, x,
Hong Kong
Central, x,
Hong Kong
1 713-944-6900
Leisure and Hospitality
Melco Resorts & Entertainment Limited Technographics
Melco Resorts & Entertainment Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Melco Resorts & Entertainment Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17878 Melco Resorts & Entertainment Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Melco Resorts & Entertainment Limited has purchased the following applications: BigchainDB Platform for Blockchain Platform in 2020, Microsoft 365 for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Melco Resorts & Entertainment Limited is running and its propensity to invest more and deepen its relationship with BigchainDB , In-House Applications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Melco Resorts & Entertainment Limited revenues, which have grown to $2.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Melco Resorts & Entertainment Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Melco Resorts & Entertainment Limited Tech Stack and Enterprise Applications
Melco Resorts & Entertainment Limited Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BigchainDB | Legacy | BigchainDB Platform | Blockchain Platform | Blockchain | n/a | 2020 | 2020 |
In 2020 Melco Resorts & Entertainment Limited deployed the BigchainDB Platform, a Blockchain Platform, to immutably capture cage transactions across its properties in Macau, Manila and Cyprus. The BigchainDB Platform was integrated with Melco’s proprietary casino management system and was chosen for its high throughput, with vendor statements noting capacity to process upwards of 30,000 transactions per second to keep pace with Melco’s server based databases.
The implementation centers on an immutable transaction ledger that records cage activity, providing a tamper resistant audit trail for financial transactions, tax reporting and operator reconciliation workflows. The BigchainDB Platform was operated alongside existing server based systems, with configuration focused on real time ingestion of cage events and persistent distributed ledger storage, reflecting common Blockchain Platform capabilities for immutability and cryptographic verification.
Melco has also used the BigchainDB Platform as the architectural foundation for a second project aimed at responsible gaming, designing a shared blockchain to allow future Japanese licensees and the regulator to exchange self exclusion and player protection signals in a trustless framework. Melco’s CIO led discussions with the Japanese regulator about this multi party data sharing approach, and the deployment model explicitly ties operator systems to a permissioned blockchain fabric to avoid direct disclosure of customer data between operators.
Governance and delivery were driven by Melco’s in house technology team, which emphasized proof of concept work and phased rollouts; the system had been in operation for about a year at the time of reporting and Melco reported that the deployment showed blockchain can already bring demonstrable benefits to casino operations. Melco also noted challenges in recruiting specialized blockchain talent and signaled additional blockchain based projects on its roadmap, while regulators in some jurisdictions maintain a cautious stance although potentially receptive to blockchain enabled oversight.
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Melco Resorts & Entertainment Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Melco Resorts & Entertainment Limited implemented Microsoft 365 as its Collaboration platform. Public site references indicate Microsoft 365 is used on their website, signaling adoption of Microsoft hosted productivity services across external and internal content surfaces.
Microsoft 365 implementation centers on core Collaboration capabilities, including enterprise email and calendaring, cloud file storage and sync, team chat and meetings, and browser based productivity apps. The deployment leverages Microsoft 365 components such as Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and the suite of Office web and desktop applications to support document collaboration, content publishing, and synchronous communication.
Operational coverage includes business functions commonly served by Collaboration platforms, notably corporate communications, marketing, guest services, and enterprise IT administration for a hospitality operator headquartered in Hong Kong. Identity and access management is anchored by Azure Active Directory as the standard control plane for single sign on, role based access, and tenant level administration in Microsoft 365 deployments.
Governance and information architecture are structured around SharePoint site collections and Teams workspaces for content lifecycle and collaboration policy enforcement, with centralized tenant administration for compliance settings and data residency considerations. Microsoft 365 thus provides a unified Collaboration environment for Melco Resorts & Entertainment Limited, with web referenced components integrated into the company digital estate and corporate productivity workflows.
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Melco Resorts & Entertainment Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Melco Resorts & Entertainment Limited deployed DocuSign eSignature as a Digital Signing solution on its website. The implementation embeds DocuSign eSignature into public-facing web pages to capture electronic signatures for online document workflows, explicitly linking the application DocuSign eSignature to the Apps Category Digital Signing for customer-facing signature capture.
Implementation focuses on web-based signing workflows and client-side signature flows, leveraging DocuSign eSignature envelope management, authentication options, and audit trail capabilities to preserve signature provenance and document state. Operational scope is the company website as the capture point, with configuration and governance oriented toward document presentation, signature capture, and retention of signed records consistent with Digital Signing functional practices.
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Melco Resorts & Entertainment Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Melco Resorts & Entertainment Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Melco Resorts & Entertainment Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Melco Resorts & Entertainment Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Melco Resorts & Entertainment Limited
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Apps Being Evaluated by Melco Resorts & Entertainment Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Melco Resorts & Entertainment Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Melco Resorts & Entertainment Limited digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Melco Resorts & Entertainment Limited Technographics
Melco Resorts & Entertainment Limited is a Leisure and Hospitality organization based in Hong Kong,
with around 17878 employees and annual revenues of $2.01 billion.
Melco Resorts & Entertainment Limited operates a diverse technology stack with applications such as
BigchainDB Platform, Microsoft 365 and DocuSign eSignature,
covering areas like Blockchain Platform, Collaboration and Digital Signing.
Melco Resorts & Entertainment Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BigchainDB, Microsoft and DocuSign.
Melco Resorts & Entertainment Limited recently adopted applications including
In-House Blockchain in 2021, DocuSign eSignature in 2021 and Quantil CDN360 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Melco Resorts & Entertainment Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Melco Resorts & Entertainment Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Melco Resorts & Entertainment Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.