Palma de Mallorca, 7009,
Spain
Melia Hotels International Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Melia Hotels International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18500 Melia Hotels International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Melia Hotels International has purchased the following applications: Cegid REVOGENIUS for Analytics and BI in 2019, IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) for Application Hosting and Computing Services in 2012, Akamai mPulse for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Melia Hotels International is running and its propensity to invest more and deepen its relationship with Cegid , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Melia Hotels International revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Melia Hotels International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid REVOGENIUS | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 | In 2019, Melia Hotels International deployed the Cegid Revo suite and adopted Cegid REVOGENIUS to serve Analytics and BI for its F&B and retail operations. The deployment manages F&B and retail point of sale across dozens of properties, enabling self-ordering and streamlined guest F&B workflows while funneling transactional data into a centralized analytics layer. Cegid REVOGENIUS was configured to ingest transactional POS data from the Revo environment and to deliver role-oriented dashboards, consolidated sales and item-level reporting, and scheduled operational reports. The Analytics and BI implementation emphasized standardization of KPIs for F&B sales, inventory movement, and outlet-level performance monitoring to support operational decision making. Operational coverage spans properties in Spain and international locations where Meliá operates, with data feeds from individual hotel POS instances aggregated into the central reporting environment. The architecture organized property-level POS capture alongside a central Cegid REVOGENIUS analytics layer to enable cross-property analysis and consolidated reporting. Governance and rollout followed a phased, property-by-property approach with centralized analytics ownership and role-based access controls for regional F&B managers and property operations teams. Deployment work focused on mapping POS item hierarchies, aligning outlet codes across sites, and defining report schedules and extracts to support guest F&B workflows and retail reconciliation. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 | ||
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2016 | 2016 |
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Core HR | HCM |
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2019 | 2019 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Inventory Management | SCM |
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2018 | 2018 |
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Order Management | SCM |
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2021 | 2021 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Retail Management | ERP Services and Operations |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2016 | 2016 |
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