London, EC4A 2DY,
United Kingdom
Memery Crystal Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Memery Crystal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Memery Crystal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Memery Crystal has purchased the following applications: Civica Time & Attendance for Time and Attendance in 2020, Civica Galaxy for Legal Practice Management in 2020, Nuance Winscribe Dictation for Speech Recognition AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Memery Crystal is running and its propensity to invest more and deepen its relationship with Civica , Nuance Communications , Safelink or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Memery Crystal revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Memery Crystal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Time & Attendance | Time and Attendance | HCM | n/a | 2020 | 2020 |
In 2020 Memery Crystal deployed Civica Time & Attendance, implementing the Time and Attendance application as a core workforce system. Civica Time & Attendance is surfaced on the Memery Crystal website to provide staff access to time entry and attendance functions.
Configuration centered on standard Time and Attendance modules, including time capture and timesheets, clocking and manager approval workflows, absence management, and roster scheduling tuned to professional services working patterns. The implementation makes use of configurable working time rules and automated submission and approval flows typical of Time and Attendance applications to align day to day time recording with fee earning and internal administration.
Operational ownership is assigned to HR and operations, with the system used by fee earners and support staff to centralize attendance and leave records and to support billing readiness and resource planning. Civica Time & Attendance serves as the firm level authoritative record for time and attendance at Memery Crystal and is presented through the company website as the primary staff access point for time entry and approvals.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Galaxy | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Memery Crystal implemented Civica Galaxy for Legal Practice Management. The deployment uses Civica Galaxy on their website and is positioned to support core practice management workflows for the firm’s UK operations and legal teams.
The Civica Galaxy implementation centered on Legal Practice Management capabilities including matter and case management, document management, time recording and billing, client intake and client portal functionality, and workflow automation for matter lifecycles. Configuration emphasized role based access, matter-level security, and configurable matter templates to align with the firm’s practice group processes.
Civica Galaxy was surfaced through the firm website to enable client facing intake and collaboration, while also serving fee earners and central finance for time capture and billing processes. The implementation narrative highlights system usage as both an internal practice platform and a public facing client engagement layer.
Operational governance included configuration controls, user role definitions, and staged rollout to practice groups with training and process alignment for fee earners and accounts teams. The narrative reflects an enterprise grade Legal Practice Management deployment focused on standardizing matter workflows and consolidating document and billing operations under Civica Galaxy.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nuance Communications | Legacy | Nuance Winscribe Dictation | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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